Bad Reichenhall is so charming---a smallish town with most of the amenities you need. It is very wellness oriented, so there are spas, massage therapists, and physical therapists. We booked a place here with a desire to visit Salzburg--only 12 km away---and found this place so much more charming. Salzburg seemed very touristy --- overly focused on chain store shopping.
We were greeted by Anett, the in town contact, who is very charming and welcoming. This owner does not have easy credit card payments set up, so we paid in cash---no problem, but we were a little nervous because we could not see our itinerary on HomeAway for this unit. Anett was very helpful in getting us situated. We had some issues with the wifi to start, got it resolved, only to find out that some restriction set up by the owner does not allow us to make wifi calls to the states. This was a big deal for us, as we had our son recently discharged from a 10 day stay in the hospital and were nervous about his recovery. We could not call home. The T Mobile store in town told us that we could not get a German data chip unless we had an EU passport. We normally travel with a hot spot (very convenient when we get lost in a new town or city by turning it on and using Google maps! Also, if the wifi is not good at a place we are staying, it is still an alternative) and were very dismayed at this new 'law' that would not allow travelers to use wifi hot spots. Well, with most things new, it turns out there was a misinterpretation. We visited "Handy Lainer" in town and he was helpful, brilliant, and very welcoming and he got us fixed up just fine---but this was four days later. For any cellular needs, see him in his shop on Kaiserplatz in town.
We would love to return to Bad Reichenhall! This unit is very clean and had all the amenities needed, with the exception of wifi that met our needs. There is a very nice covered parking spot close to the unit. The furniture is comfortable too with a pretty good TV. There is some traffic noise from a highway, but it is not too bad. In general, we would stay here again, but would be better prepared to meet our particular needs. Oh! And be sure to pack shopping bags---there is a charge at the grocery store for bags. We liked Edeka and Aldi, but shopped at Edeka more. Another bonus---it is close to the apartment and so is the Train station. All in all, a very nicely situated apartment is a very, very lovely town.