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Sugarland Hotel

3.5 star property
Fuel up on international flavors by the pool then dive into work with seamless WiFi connectivity.

Choose dates to view prices

Photo gallery for Sugarland Hotel

Executive Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets
Garden
Staircase
Lobby sitting area
Executive Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Room service
  • Housekeeping
  • Laundry
The current price is SAR 197
SAR 220 total
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

Superior Room | In-room safe, desk, free WiFi, bed sheets

Superior Room

Highlights

Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, free WiFi, bed sheets

Deluxe Room

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Desk
In-room safe
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Executive Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Desk
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, free WiFi, bed sheets

Standard Room

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Desk
In-room safe
Daily housekeeping
  • 24 sq m
  • Sleeps 2
  • 1 Twin Bed

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includes taxes & fees
4 Mar - 5 Mar
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About the neighborhood

Map
Araneta St., Singcang, Bacolod, Negros Occidental, 6100

What's nearby

  • Gaisano City Mall - 10 min walk
  • San Sebastian Cathedral - 4 min drive
  • SM City Bacolod Northwing - 4 min drive
  • SMX CONVENTION CENTER - 5 min drive
  • Bacolod City Government Center - 7 min drive

Getting around

  • Bacolod (BCD-New Bacolod - Silay) - 19 min drive

Restaurants

  • ‪Goldenfield Commercial Complex - ‬5 min walk
  • ‪Coffee Culture Roastery - ‬12 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Highlands Coffee - ‬3 min walk
  • ‪Aboy's Restaurant - ‬8 min walk

About this property

Sugarland Hotel

Hotel near SM City Bacolod Northwing
Located close to Gaisano City Mall and San Sebastian Cathedral, Sugarland Hotel provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. The on-site international cuisine restaurant, Asul, offers breakfast, lunch, dinner, and a poolside location. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business center.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a front-desk safe, and 1 meeting room
  • A 24-hour front desk, luggage storage, and a banquet hall
Room features
All 85 rooms boast comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and separate sitting areas.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Separate sitting areas, daily housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Asul
  • Twist Cafe

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • This property does not have elevators

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

More

  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1500.0 per day
Cribs (infant beds) are available for PHP 500.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: PHP 600 per room (one way)
  • Crib (infant bed) fee: PHP 500.0 per day
  • Rollaway bed fee: PHP 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Sugarland Hotel Bacolod City
Sugarland Bacolod City
Sugarland Hotel Bacolod
Sugarland Bacolod
Sugarland Hotel Hotel
Sugarland Hotel Bacolod
Sugarland Hotel Hotel Bacolod

Frequently asked questions

Does Sugarland Hotel have a pool?

Yes, this property has an outdoor pool.

Is Sugarland Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sugarland Hotel?

Self parking is free at this property.

What time is check-in at Sugarland Hotel?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Sugarland Hotel?

Check-out is at noon.

Does Sugarland Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 600 per room applies.

Where is Sugarland Hotel located?

Situated in Bacolod, this hotel is within 2 mi (3 km) of Gaisano City Mall, SM City Bacolod Northwing, and San Sebastian Cathedral. Bredco Port Terminal and SMX CONVENTION CENTER are also within 3 mi (5 km).

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Sugarland Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 21 out of 73 reviews
Rating 8 - Good. 26 out of 73 reviews
Rating 6 - Okay. 12 out of 73 reviews
Rating 4 - Poor. 9 out of 73 reviews
Rating 2 - Terrible. 5 out of 73 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Lorna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Sep 2024

10/10 Excellent

Joana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the beautiful lobby and the room .
Stayed 2 nights in Jul 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice stay
Nice hotel, the oldest in Bacolod, but well maintained and upgraded. Restaurant was very good, great selection of dishes.
Stayed 2 nights in Apr 2024

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Sugarland Hotel the staff were always very helpful and friendly and the property is maintained to a very high standard. I would recommend it to anyone looking to stay there
Stayed 20 nights in Apr 2024

10/10 Excellent

Maria Lorna

Liked: Amenities
E cellent
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria Lorna

Liked: Amenities
Excelent
Stayed 1 night in Sep 2024

10/10 Excellent

Michael and Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly Surprised
Booked this hotel because most hotels were already booked for the night and this was the best option. We are so happy that we did! The staff is so professional and very nice. Dinner in the restaurant was very delicious. We were pleasantly surprised upon check-in that the breakfast buffet was included in the overnight price. Nice breakfast too. We will definitely stay here again.
Stayed 1 night in Oct 2024

8/10 Good

Edren

Liked: Cleanliness, staff & service, property conditions & facilities
The convenience of rescheduling my stay was good and fast
Stayed 1 night in Apr 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice older hotel at the South end of Bacolod Poor parking
Stayed 1 night in Jan 2024

2/10 Terrible

Hernando

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking, I lost my shoes in my room.
Stayed 3 nights in Jun 2024

6/10 Okay

Ramela

Disliked: Property conditions & facilities
Poor wifi, toilet didn’t flush well, and you can hear the noise of the other guests and staff walking in the hallway.
Stayed 1 night in May 2024

4/10 Poor

Benjie

Liked: Cleanliness
Disliked: Staff & service
Food buffet is not good the staff is hard to deal not friendly the lady in the front is not good to deal and arrogant not accommodating. The room is okay but air conditioning is not cold as I needed. The parking is Kay the guard on duty is very nice and friendly.good job guard!
Stayed 1 night in Aug 2024

6/10 Okay

Ramela

Disliked: Property conditions & facilities
Poor wifi, toilet didn’t flush well, and noisy.
Stayed 1 night in May 2024

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The towels have seen better days. There are no dental kits, facial tissues, slippers, or extra toilet rolls. You'll need to request these from HouseKeeping.
Stayed 1 night in Jun 2024

2/10 Terrible

Mike

Disliked: Cleanliness, amenities, property conditions & facilities
Booked the room for a dear friend & his family for New Year's Eve. Upon check-in my friend encountered a mouse in the room that he had to exterminate!!! The New Year's Eve buffet was overpriced for what was offered & the food was sub par. Will not book here again.
Stayed 1 night in Dec 2023

4/10 Poor

Maricel

Disliked: Amenities
Receptionist aren’t nice at all! Not informative tapus na pka unprofessional, and not friendly! Also wifi sucks! Walang wifi talaga d abot sa room
Stayed 2 nights in Mar 2024

8/10 Good

Herbert Herminio

Liked: Staff & service
Sugarland
Hotel needs a renovation. Aircon is functioning well but there was a slight noise when the aircon is ON. But hotel is accessible to public places and is pretty decent. You should improve on breakfast. 2 days and food is a bit too salty. No bidet in the toilet. Shower head is probably clogged a bit so water flow is a bit restricted.
Stayed 2 nights in Feb 2024

6/10 Okay

Maria Antonia

Liked: Cleanliness
Disliked: Property conditions & facilities
The room didn’t have the normal things a hotel room normally has. No hair dryer, no ref, only 2 hangers in the cabinet, sporadic WiFi signal and expensive food in the hotel compared to Bacolod standards. They say in the room they have 24/7 in room dining when in reality, the kitchen closes at 10 pm.
Stayed 2 nights in Jun 2023

6/10 Okay

Pamela

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Grew up in Bacolod, and Sugarland hotel has been known for their good food ever since. The only downside of my family’s stay at Sugarland hotel was the hot water and shower head in their bathroom. My family asked for maintenance but no one came to fix the problem. For the future in case we plan to book an occasion again we will book SL as our go to venue. I’d like to give credits to Ms. Lynsie Bernas for patiently answering my inquiries thru messenger. Keep up the good work.
Stayed 1 night in Aug 2022

2/10 Terrible

Michael

Liked: Cleanliness, staff & service
The wifi not connecting properly and the tv not working call the front desk and i wait almost 3 hours before they fix it

8/10 Good

Nickie Sann

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
service is bad (breakfast area)
The facilities are excellent but the staff service most especially during breakfast was very awful!! The staff was being disrectful to my mom, SHE should how to deal with the customers and on how to treat them well. We didnt like how she acted. SHE needs to be trained AGAIN. If she continues acting that way, she will forever leave a bad impression to the guests like me most esp to those na matyag niya hindi ka afford. Just saying
Stayed 1 night in Jul 2022

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Luciano

Stayed 1 night in Oct 2024

10/10 Excellent

maribeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nome
Stayed 3 nights in Jul 2024

8/10 Good

Renita

Stayed 1 night in May 2024