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"Family of 4 including 6 and 9 year old girls. My thoughts: 1. Previous reviews about the hotel needing some updating are now out of date. It’s in very good condition following what looks like recent and ongoing refurbishments. 2. There are a LOT of staff and so always well looked after. Nearly all very nice, kind, helpful and friendly. Only exception is the booking office who weren’t great and at one point had a tether loud shouting saga (not sure what it was about). Rest were great and I’d rate highly. 3. Main restaurant (Atlas) was very good. Great choice of food for all ages and tasty. Normally had an extra bbq section most lunchtimes / dinners as well. Fez restaurant (where you normally get on free sitting a week) was actually a lot worse - food wasn’t great and some of it cold. 4. Entertainment was good. Fun nightly shows and ongoing activities for kids and adults alike. 5. Swimming pools. We went during February half term so conditions were never going to be wonderful but the smaller pool was nicely heated (great to stay in, harder to get out!). No one used the bigger pool as not heated but looks beautiful for the hotter months. 6. Water park was great. Again, felt like it had been through a recent renovation. About 8 slides were heated which helped during the cold period we were there. During hotter periods it would be even better. 7. Location - it’s about 15 mins to the airport and 20 minute cab into town that costs about 150 dirham. Overall rate it highly"

"The hotel is just beautiful. There are special things to discover everywhere. One of our favorites was the secret ice cream parlor in the magnificent garden. Orange trees complemented by the delicate scent of date and birdsong surround you. The staff is also incredibly thoughtful and welcoming. We were so sad when it was time to leave."

"Lovely hotel with very nice facilities. We very much enjoyed the clean and inviting pool area, the restaurants were great and the overall feeling was calm and relaxing"

"Good breakfast buffet. Comfortable bed with high quality linens. Room was quiet. Wi was OK for Zoom, not sufficient for VPN. "

"Birthday trip for my husband. Amazing!!! "

"The location for exploring the Medina is excellent. The staff at the hotel are superb and the facilities are good."

"Staffs and customer service were amazing."

"we booked for five days really enjoyed the food as it was fresh anc lots of options, resort was lovely and clean just the rooms were abit of a walk away from the resurant and wish aqua park had some heated pools as kids couldnt go in as was too cold the actual heated pool was to deep for younger kids other than that all good "

"Beautiful property with very friendly staff. Would highly recommend and certainly stay again!"