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Izalde

1.0 star property
Historic hotel in Ayala with free parking

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Photo gallery for Izalde

Reception
Aerial view
Lobby sitting area
Double Room | In-room safe, desk, free cribs/infant beds, rollaway beds
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking included
  • Breakfast available
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room (Golden Age +60 years)

In-room safe, desk, free cribs/infant beds, rollaway beds

Double Room (Golden Age +60 years)

Highlights

Free cribs/infant beds
TV
Private bathroom
Daily housekeeping
In-room safe
Desk
  • Valley view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room (Romantic Offer)

Room (Romantic Offer) | In-room safe, desk, free cribs/infant beds, rollaway beds

Room (Romantic Offer)

Highlights

Free cribs/infant beds
TV
Private bathroom
Daily housekeeping
In-room safe
Desk
  • Valley view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room Single Use

Double Room Single Use | In-room safe, desk, free cribs/infant beds, rollaway beds

Double Room Single Use

Highlights

Free cribs/infant beds
TV
Private bathroom
Daily housekeeping
In-room safe
Desk
  • 10 sq m
  • Valley view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

In-room safe, desk, free cribs/infant beds, rollaway beds

Double Room

Highlights

Free cribs/infant beds
TV
Private bathroom
Daily housekeeping
In-room safe
Wardrobe or closet
Desk
  • Valley view
  • Sleeps 3
  • 1 Double Bed

Apartment, 2 Bedrooms

Highlights

Free cribs/infant beds
TV
Sofa bed
2 bedrooms
Private bathroom
Daily housekeeping
In-room safe
Desk
  • 102 sq m
  • Valley view
  • Sleeps 6
  • 1 Queen Bed OR 2 Twin Beds

Apartment, 2 Bedrooms (+ Extra bed)

Highlights

Free cribs/infant beds
TV
2 bedrooms
Private bathroom
Daily housekeeping
In-room safe
Desk
  • 102 sq m
  • Valley view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

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Front of property

Hotel Restaurante Aldama

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  • Free WiFi
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  • Breakfast available
10.0 out of 10, Exceptional, (1)
Hotel Restaurante Aldama

About the neighborhood

Map
Carretera Beotegi s/n, Quejana, Ayala, Alava, 01477

What's nearby

  • Plaza Moyua - 31 min drive
  • San Mames Stadium - 32 min drive
  • Plaza Nueva - 33 min drive
  • Guggenheim Museum Bilbao - 33 min drive
  • Port of Bilbao - 45 min drive

Getting around

  • Amurrio Iparralde Station - 10 min drive
  • Bilbao Airport (BIO) - 41 min drive

Restaurants

  • ‪Restaurante Taberna Antojo - ‬4 min drive
  • ‪Cola Caballo - ‬9 min drive
  • ‪Restaurante Ruperto - ‬13 min drive
  • ‪Abiaga Jatetxea - ‬11 min drive
  • ‪Arcos de Quejana - ‬1 min walk

About this property

Izalde

Historic hotel in a rural location
At Izalde, you can look forward to a rooftop terrace, a garden, and a library. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a business center.
Other perks at this hotel include:
  • Free self parking
  • Continental breakfast (surcharge), a TV in the lobby, and 1 meeting room
  • Smoke-free premises, a gift shop, and multilingual staff
Room features
All guestrooms at Izalde boast comforts such as free WiFi and safes.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • Daily housekeeping, desks, and phones

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 8:00 AM–10:30 AM on weekdays and 8:30 AM–11:00 AM on weekends: EUR 9 for adults and EUR 3.5 for children

Family friendly

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • Gift shop/newsstand
  • Library

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:30 PM
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Renovations and closures

The following facilities are closed on Sunday, Monday, and Tuesday:
  • Dining venue(s)

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 9 for adults and EUR 3.5 for children
  • A late check-out fee will be charged
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts major credit cards
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Los Arcos Quejana
Los Arcos Quejana Ayala
Los Arcos Quejana Hotel
Los Arcos Quejana Hotel Ayala
Quejana
Arcos Quejana Hotel Ayala
Arcos Quejana Hotel
Arcos Quejana Ayala
Arcos Quejana
Izalde Hotel
Izalde Ayala
Arcos de Quejana
Izalde Hotel Ayala

Frequently asked questions

Is Izalde pet-friendly?

No, pets are not allowed at this property.

How much is parking at Izalde?

Self parking is free at this property.

What time is check-in at Izalde?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Izalde?

Check-out is at noon. Late check-out is available for a fee.

Where is Izalde located?

Situated in a rural location, this historic hotel is within 25 mi (40 km) of Bay of Biscay, Plaza Moyua, and San Mames Stadium. Guggenheim Museum Bilbao and Port of Bilbao are also within 32 mi (52 km).

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Izalde Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 7 out of 18 reviews
Rating 8 - Good. 6 out of 18 reviews
Rating 6 - Okay. 3 out of 18 reviews
Rating 4 - Poor. 2 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
This was the worst place we have stayed in 7 weeks of travelling. Tiny room. Double bed against the wall. Bedhead freestanding & moves every time you roll over. Tiny bathroom. No room for cases. In house restaurant closed the 3 nights we stayed. Had to travel 10 kms to find an evening meal. Advertises that it’s 25kms from Bilbao, when it was more like 35km. Extremely noisy from any activity in the passage. Cleaning staff rolling their trolley up & down the passage from a very early hour. Best part was the carparking & breakfast was okay.
Stayed 3 nights in Aug 2019

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Campagnard
chambre correct isolation phonique vis-à-vis des communs à améliorer sdb petite resto au top pour soirée gastronomique
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Bien calidad precio. Buena atención. Cerca del palacio de los Aiara.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquilidad y trato exquisito. Te hacen sentir como en casa
Stayed 1 night in Jan 2019

8/10 Good

Higinio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Eten
Het restaurant is erg goed! Vriendelijke bediening
Stayed 1 night in Aug 2018

6/10 Okay

Ilka

Liked: Cleanliness
Disliked: Room comfort
Great Location, Small Rooms
The location was beautiful. The building was charming. however, the room did not suit us; it was simply too small and there was no room to put anything in the bathroom. It was not practical and comfortable for frequent travellers.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Entorno bonito, ideal para descansar.
Sitio muy chulo. Muy buen servicio y muy rica la comida. Ideal para descansar (la tele y el wifi no van demasiado bien).
Stayed 1 night in Mar 2018
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
No repetiremos. Mala relación calidad-precio
En conjunto, me parece un sitio "de pasada" donde ir si no queda ninguna otra opción. La habitación está en una especie de pabellón anexo que parece una residencia (todas las ventanas con rejas, habitaciones frias, sin luz, sin aire acondicionado). Cogimos un pack romántico, que no merece la pena. Eran unas chucherias en una caja, unos bombones en una bolsa de plástico y una botella a elegir entre cava o vino. Lo malo es que por la noche (que es cuando podíamos beberla) rla ecepción estaba cerrada y se la tienes que pedir a ellos, así que no fue romántico. Estaba limpio (un olor muy fuerte a desinfectante), las camas eran cómodas, y el baño era práctico. Por ese precio, escogería otra cosa. No creo que repitamos, a no ser que no nos quede más remedio.
Stayed 1 night in Jul 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service
El desayuno es carisimo para la calidad-precio. El personal muy amable.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Stefano, Pisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo
tutto perfetto. fantastica cena con un ottimo vino Complimenti!
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Dennis, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sencillamente espectacular
Se ha salido de cualquier expectativa, es toda una experiencia de comodidad, descanso, buen gusto y excelente servicio....100% recomendable
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Georges

Liked: Cleanliness
Fin de séjour complètement gâché
Malheureusement, nous avons dîné à l'hôtel.Dans la nuit,mon épouse a été prise de vomissements qui n'ont fait qu'empirer au fil de la journée suivis de violentes diarrhées, maux de tête, fièvre: intoxication alimentaire.Pour ma part,j'ai eu droit au même sort 24h après.Le tout sur une durée de 3 jours avant de pouvoir se réalimenter!Nous déconseillons vivement le restaurant.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Roberto, Roma, Italia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
la Spagna che non ti aspetti
Trattasi di qualcosa molto simile ad un agriturismo,piccolo come ricettività ma simpatico ed accogliente.Le stanze sono piccole ma molto dignitose e piacevoli a vedersi con decorazioni murali.La pulizia è a 5 stelle!! L'ambiente ricettivo, tutto è relativamente piccolo ma in stile agreste basco,con dominanza del legno scuro.E'situato in una vallata molto bella e piena di verde con possibilità di passeggiate ed escursi in tanti minuscoli e caratteristici paesetti vicini.Ci sono mucche,cavalli e pecore che scorazzano :animali molto fortunati!!C'è tanto verde e le comunicazioni stradali sono ottime.20 km da Bilbao e circa 110 dalla splendida Sansebastian.Le strade e le autostrade sono di altissimo livello e scorrevoli.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Rosa, Murcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Los Arcos de Quejana: Perfecto para una escapada
Es perfecto para una escapada del agobio, el estress y los malos rollos. Incluso para una escapada romántica de fin de semana. No teníamos cobertura, estabamos de luna de miel, lo que nos vino perfecto. Está mal señalizado para poder encontrarlo, llegamos gracias al gps y a que nos aventuramos por un camino, pero no hay cartel alguno que indique donde esta. Lo que hace que sea perfecto para aislarse del mundo. Además, de que los paisajes son una maravilla!! Nos encantó y a mi me dejó maravillada la paz y la tranquilidad que hay.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Arcos de Quejana : plena naturaleza y cómodo
Un hotel con unas instalaciones muy cómodas en plena naturaleza y muy cerca a la vez de todo! Buen servicio en el check in y check out y correcta limpieza de las habitaciones. Una idea de mejora para el desayuno seria añadir ingredientes salados y no todo dulce. La cantidad adecuada y la relación calidad precio muy buena.