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"Great location. Great staff"

"very functional and reasonable"

"Vittoria Suites has been my go-to hotel during my annual trips to Kenya for the past eight years. I've even recommended it to friends and family as a "hidden gem" in Kisumu. When traveling with my family, however, I’ve usually opted for other hotels that I thought would be more kid-friendly, like Imperial Hotel (now Sarova Imperial) or Sovereign Hotel. This December 2024, I decided to stay at Vittoria Suites with my family since it was just for one night. To my surprise, this hotel keeps exceeding my expectations! It’s one of the very few hotels in Kisumu that still offers interconnected family rooms. Imperial/Sarova removed theirs during recent renovations, leaving Vittoria Suites as the only hotel near Kisumu CBD with this feature—perfect for families with young kids who can’t stay in a separate room. We had an excellent stay and enjoyed dinner through room service without any issues. Why do I love this small hotel so much? It’s located in the posh Milimani neighborhood, close to the CBD. It’s quiet, clean, and every room has working air conditioning (a must in Kisumu’s heat). The breakfast is always excellent, with a wide variety of options. Plus, there’s a chef on standby to prepare anything not included in the buffet. The only downside? The bathrooms have vented doors positioned right next to the beds—a poorly thought-out design. Overall, it’s still a fantastic choice, especially for families."

"Great place to visit!!"

"Very highly recommend for bleisure. Very conveniently located, has all major amenities required for a City Hotel and service is quite professional and hospitality top notch."

"A good example of Kenyan hospitality - warm & welcoming, satisfying breakfast, clean room."

"The property was very convenient to where we needed to be. We have stayed at this property in the past and so in comparison, it seems the maintenance and service has deteriorated. The reservation was specific as to how many people would be in the room and yet this was not paid attention to. One towel, one bottle of water and a room that looked made up in a hurry. Front Desk agents did not seem to know where how or who and at check out held us back while they tried to figure out whether or not the room was prepaid or not."

"I stayed at the property for one week. The rooms were spacious but dated. Some fixtures need to be replaced (stained carpets, mosquito netting, shower curtains). Appeared to be mold on bathroom ceiling, and dead insect in bathroom on check-in. However, staff extremely friendly and restaurant was very good, although expensive by local standards. Wifi was sometimes inconsistent. Overall, I rate stay as average."

"A/C barely functional, no hot water, very nice pool though"