InTown Suites Extended Stay Austin TX – Research Blvd

2.0 star property
Stay active with our gym or explore the nearby neighborhood while feeling at home with convenient amenities like laundry facilities.

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Photo gallery for InTown Suites Extended Stay Austin TX – Research Blvd

Fridge, microwave, stovetop, freezer
Premium Room, 1 Queen Bed | Desk, WiFi, bed sheets
Front of property
Desk, WiFi, bed sheets
Exterior

Reviews

5.2 out of 10

Popular amenities

  • Gym
  • Laundry
  • Air conditioning
  • Kitchen
  • Parking included

Similar properties

About the neighborhood

Map
12989 Research Blvd, Austin, TX, 78750

What's nearby

  • Main Event Entertainment - 16 min walk
  • Austin Aquarium - 2 min drive
  • Lakeline Mall - 5 min drive
  • Arboretum at Great Hills Mall - 7 min drive
  • Apple Inc. - 7 min drive

Getting around

  • Lakeline Station - 6 min drive
  • Austin Station - 20 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 28 min drive

Restaurants

  • ‪Main Event Entertainment - ‬19 min walk
  • ‪Jardin Corona - ‬18 min walk
  • ‪Jim's Restaurant - ‬9 min walk
  • ‪Jack in the Box - ‬11 min walk
  • ‪Shenanigans - ‬19 min walk

About this property

InTown Suites Extended Stay Austin TX – Research Blvd

Motel located in Pond Springs
InTown Suites Extended Stay Austin TX – Research Blvd provides amenities like laundry facilities and a gym. Stay connected with in-room WiFi (surcharge).
Other perks include:
  • Free self parking
  • A vending machine and an elevator
Room features
All 151 rooms offer comforts such as air conditioning and separate dining areas, in addition to perks like free internet access and dining tables.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and soap
  • TVs with premium channels
  • Wardrobes/closets, separate dining areas, and kitchens

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 2 per night)
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Fitness center

Family friendly

  • Dining table
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate dining area

Conveniences

  • Elevator
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Private bathroom
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Dining room
  • Dining table
  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 6:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 2 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Crestwood Suites Austin
Crestwood Suites Motel Austin
Crestwood Hotel Austin
Crestwood Suites Austin Hotel Austin
Crestwood Suites Austin Motel
Crestwood Suites Motel
Intown Suites Austin Motel
Intown Suites Austin
Crestwood Suites of Austin
Intown Suites Austin Hotel
Intown Hotel Austin
Intown Suites of Austin
InTown Suites Austin
InTown Suites Extended Stay Austin TX – Research Blvd Motel
InTown Suites Extended Stay Austin TX – Research Blvd Austin

Frequently asked questions

Is InTown Suites Extended Stay Austin TX – Research Blvd pet-friendly?

No, pets are not allowed at this property.

How much is parking at InTown Suites Extended Stay Austin TX – Research Blvd?

Self parking is free at this property.

What time is check-in at InTown Suites Extended Stay Austin TX – Research Blvd?

Check-in start time: 11:00 AM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at InTown Suites Extended Stay Austin TX – Research Blvd?

Check-out is at 11:00 AM.

Where is InTown Suites Extended Stay Austin TX – Research Blvd located?

Located in Pond Springs, this motel is 0.8 mi (1.3 km) from Main Event Entertainment and 3.1 mi (5 km) from Apple Inc.. Lakeline Mall and Arboretum at Great Hills Mall are also within 6 mi (10 km).

InTown Suites Extended Stay Austin TX – Research Blvd Reviews

Reviews

5.2
Rating 10 - Excellent. 107 out of 972 reviews" "
Rating 8 - Good. 148 out of 972 reviews" "
Rating 6 - Okay. 220 out of 972 reviews" "
Rating 4 - Poor. 189 out of 972 reviews" "
Rating 2 - Terrible. 308 out of 972 reviews" "

5.2/10

Cleanliness

6.6/10

Staff & service

4.2/10

Amenities

5.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

8/10 Good

Miguel

Stayed 7 nights in Nov 2023

6/10 Okay

Jessica

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I wish I had read more reviews…
I wish I had known that there were absolutely no kitchenware items: no plates, pans, silverware, etc. perhaps that was my fault for not reading the description well enough. The room was clean-ish. The property itself was questionable. Lots of pot and fighting. The gentleman who checked us in and all property staff were delightful. This just wasn’t the place for us.
Stayed 7 nights in Nov 2023

2/10 Terrible

Mona

Stayed 8 nights in Oct 2023

10/10 Excellent

Charlene

Stayed 7 nights in Feb 2023

10/10 Excellent

Michael

Stayed 7 nights in May 2022

2/10 Terrible

Jamila

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lack cleaning.
We haven’t stay whole 7-8 days, only 1 day then we’re leaving because of reason not change the bed sheet and red spot on it. Got me and my sister very upsetting and disappointing.. i let my sister sleep on the bed, i and my son sleep on the floor then next morning My son got rashes on chest, the manger or worker said there no bugs bed, don’t they see what I said we sleep on the floor not bed. I’m pretty very upsetting more and more. Also smell smoke too, my sister and my son have a asthma and have serious healthy issues. So we called to manger and customer service about complaints. And I haven’t stay there for 8 days.. we went to brother house and stay over there. They said 5-7 days process to give my money back so I haven’t enough money This pretty ruin my plan and vacation.
1 bed, with hairy seen like they don’t change both beds
2 bed, what’s those?? We arrived at first night and see this?? Smh
Stayed 8 nights in Mar 2022

10/10 Excellent

Oscar

Stayed 7 nights in Mar 2022

10/10 Excellent

Terry l, Burleson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 7 nights in Mar 2022

2/10 Terrible

James

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We found much better accommodations elsewhere. We couldn't leave fast enough.
Stayed 28 nights in Oct 2021

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and dilapidated. The supposed renovations is lipstick on a pig.
Stayed 8 nights in Jul 2021

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 10 nights in Jul 2021

2/10 Terrible

John

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 27 nights in May 2021

8/10 Good

Ebonee

Traveled with family
Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2021

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

4/10 Poor

Francesca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2021

2/10 Terrible

Mirna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just discussing
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveler

Disliked: Staff & service
Stayed 1 night in Feb 2021

4/10 Poor

Heather

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2021

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was appalled by the lack of cleanliness this hotel exhibited. Just know because they are only an “ extended stay” housekeeping ( that includes vacuuming, changing trash bags and replacing bed sheets are only offered once a week) which is unacceptable for someone like traveling with toddlers. I had dirty dipers in an overfilled trash bag for 2 days , dirty bed sheets after my kid wet the bed, and a shower stall that did not work. When I complained to the property manager there, I was not offered any help and ended up leaving the hotel. I was Totally dissatisfied with my experience with my stay and with the lack of care and customer service from staff. I want a full refund.
Stayed 4 nights in Dec 2020

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible and disgusting
Disgusting plaCe full of fiends and Hookers, Has roaCHes in tHe room. Room was not Cleaned well AT ALL. never goin baCC.
Stayed 1 night in Dec 2020

2/10 Terrible

Verified traveler

Stayed 5 nights in Nov 2020

10/10 Excellent

Loren

Liked: Staff & service, room comfort
Don't be a baby
Really like the concept of extended stay like an apartment where you can stay as long as you want with a kitcheonette, full sized refrigerator, good HD tv. Internet speed average. They clean once a week and there isn't a desk person overnight but you don't have this if you have an apartment and it saves you money. There is a smell in the rooms because smoking and pets were allowed until Oct 1. They are renovating rooms right now. Don't be a baby. You have to buy your own toilet paper and provide kitchen stuff.
Stayed 7 nights in Nov 2020

2/10 Terrible

Verified traveler

Stayed 7 nights in Oct 2020

2/10 Terrible

Led

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020