Embassy Suites by Hilton Austin Arboretum

3.5 star property
Suburban Austin hotel in Gateway with free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Austin Arboretum

Lobby
Indoor pool, open 6:00 AM to midnight, sun loungers
Lobby
Premium bedding, down comforters, pillowtop beds, in-room safe
Terrace/patio

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • Room service
    Room service
  • Laundry
    Laundry
The price is SAR 380
SAR 440 total
includes taxes & fees
28 Nov - 29 Nov

Room options

Available filters for rooms
Showing 12 of 12 rooms

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Sofa bed
Premium bedding
Pillowtop bed
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed - double
Down duvet
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed (2 Rooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
Flat-screen TV
Sofa bed
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Sofa bed - double
Down duvet
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds (2 Rooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
Flat-screen TV
Sofa bed
Premium bedding
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Allergy Friendly (Pure)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Down duvet
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (2 Rooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Sofa bed
Premium bedding
Pillowtop bed
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
Flat-screen TV
Sofa bed - double
Pillowtop bed
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Sofa bed - double
Pillowtop bed
Down duvet
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Corner (Bathtub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Sofa bed - double
Pillowtop bed
Down duvet
  • 53 sq m
  • Sleeps 6
  • 2 Double Beds

Premium Suite, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
Flat-screen TV
Sofa bed - double
Pillowtop bed
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds (2 Rooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Sofa bed
Premium bedding
Pillowtop bed
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

About the neighborhood

Map
9505 Stonelake Boulevard, Austin, TX, 78759

What's nearby

  • Arboretum at Great Hills Mall - 20 min walk - 1.7 km
  • Q2 Stadium - 4 min drive - 3.4 km
  • Domain Northside - 4 min drive - 3.7 km
  • J. J. Pickle Research Campus - 5 min drive - 4.2 km
  • University of Texas at Austin - 11 min drive - 14.1 km

Getting around

  • Kramer Station - 4 min drive
  • Austin Station - 12 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 21 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪The Cheesecake Factory - ‬17 min walk
  • ‪Panera Bread - ‬8 min walk
  • ‪Dave & Buster's - ‬6 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬3 min drive

About this property

Embassy Suites by Hilton Austin Arboretum

Hotel near Arboretum at Great Hills Mall
Located close to J. J. Pickle Research Campus, Embassy Suites by Hilton Austin Arboretum provides free to-go breakfast, a free daily manager's reception, and dry cleaning/laundry services. For some rest and relaxation, visit the spa tub. The on-site restaurant, DJs American Grill, offers breakfast and dinner. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool with sun loungers
  • Self parking (surcharge), express check-out, and express check-in
  • A ballroom, ATM/banking services, and a computer station
  • An elevator, luggage storage, and a gift shop
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 150 rooms offer comforts such as premium bedding and wet bars, in addition to thoughtful touches like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Pillowtop mattresses, down comforters, and sofa beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch flat-screen TVs with premium channels
  • Separate sitting areas, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free RV/bus/truck parking on site
  • Self parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 1 restaurant
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • DJs American Grill

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Art supplies
  • Children's games
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (1959 square feet)
  • Meeting rooms - 5

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Double sofa bed
  • Down comforter
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom (not in room)
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.75 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Austin-Arboretum Embassy Suites
Embassy Suites Austin-Arboretum
Embassy Suites Hotel Austin-Arboretum
Arboretum Austin Embassy Suites
Austin Embassy Suites
Embassy Suites Austin
Embassy Suites Hotel Austin
Embassy Suites Austin-Arboretum Hotel
Embassy Suites Austin Arboretum
Embassy Suites by Hilton Austin Arboretum Hotel
Embassy Suites by Hilton Austin Arboretum Austin
Embassy Suites by Hilton Austin Arboretum Hotel Austin

Frequently asked questions

Does Embassy Suites by Hilton Austin Arboretum have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–midnight.

Is Embassy Suites by Hilton Austin Arboretum pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites by Hilton Austin Arboretum?

Self parking is available for USD 10 per night.

What time is check-in at Embassy Suites by Hilton Austin Arboretum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Embassy Suites by Hilton Austin Arboretum?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Embassy Suites by Hilton Austin Arboretum located?

Located in Gateway, this hotel is 1 mi (1.6 km) from Arboretum at Great Hills Mall and 2.4 mi (3.9 km) from J. J. Pickle Research Campus. Main Event Entertainment and University of Texas at Austin are also within 9 mi (15 km).

Embassy Suites by Hilton Austin Arboretum Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 401 out of 1000 reviews" "
Rating 8 - Good. 210 out of 1000 reviews" "
Rating 6 - Okay. 169 out of 1000 reviews" "
Rating 4 - Poor. 129 out of 1000 reviews" "
Rating 2 - Terrible. 91 out of 1000 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tommy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast
Stayed 1 night in Nov 2024

4/10 Poor

Sabine

Stayed 1 night in Oct 2024

10/10 Excellent

Yadira

Stayed 1 night in Oct 2024

10/10 Excellent

ESTHER

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our night, it was clean and comfortable, we had a peaceful night.
Stayed 1 night in Nov 2024

10/10 Excellent

Rene

Liked: Property conditions & facilities
Nice hotel in a good area
Stayed 1 night in Nov 2024

4/10 Poor

Renee, Arlington

Business traveler
Disliked: Staff & service
Not a bad property… BUT I would not stay here again. The sink in the bathroom did not drain properly. Did not have king bed as requested. The furniture was stained, although it didn’t appear dirty. Then there was a surprise about having to pay for my parking when I arrived at 11 PM. Was not expecting that and did not see it in the description.
Stayed 1 night in Oct 2024

8/10 Good

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Evening social event aka 2 drinks and snacks is wonderful concept.
Stayed 2 nights in Oct 2024

2/10 Terrible

Jennifer

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities
We got some sort of bites or rash from either the hot tub or the bed. Thinking it was more the hot tub as the water was green. The hotel front desk said it was because the color of the tile but it even smelled algae like. All three of us ended up with what could be a rash or bites.
Stayed 1 night in Oct 2024

10/10 Excellent

Jasen

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean, quiet and safe, plus they allowed my dog.
Stayed 1 night in Oct 2024

4/10 Poor

Linda

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Parking cost not included. At a residential site? Not a good selling point. Hotel needs updating. Elevators antiquated. Took 30 minutes for water to drain from tub. No sound proofing between rooms. Heard guests in next room swearing at each other all night and dogs barking. Pool was green and smelled! Furniture in room was dirty!
Stayed 1 night in Oct 2024

4/10 Poor

Molly

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The place was not clean, and was long overdue for a renovation. Mold in the bathroom and water damage. Spray painted toilet with the paint chipping. The toilet seat itself was gross. The floors were not clean at all. The uncleanliness was uncomfortable. Also they charged an extra $50 at check in that they stated would be refunded at checkout, but a week later has yet to be refunded. Staff was tolerable but not at all friendly. Also had to pay for parking in a parking lot that was not even close to full… needless to say the embassy used to be a place to be but it is now not. Will not be returning, and am sad that it’s the place I chose to spend the night on my wedding night.
Stayed 1 night in Oct 2024

4/10 Poor

Willie

Traveled with partner
Hot water in the bathroom wasn’t working. I took 2 cold showers while I was there. Not happy at all.
Stayed 2 nights in Oct 2024

8/10 Good

Caitlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was great! Staff accommodated a late checkout which was also great. The complimentary drinks and snack were a lovely surprise as well.
Stayed 1 night in Aug 2024

4/10 Poor

Theron

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Elevators were faulty. Carpet needs replacing. Need more waffle machines in breakfast area.
Stayed 1 night in Aug 2024

2/10 Terrible

Juan Carlos Serrano

Liked: Cleanliness, staff & service, property conditions & facilities
55
Stayed 2 nights in Aug 2024

6/10 Okay

Susana, Allen

Traveled with partner
Liked: Staff & service
We have stayed here many times over the last 5 years. The facilities have really deteriorated with no signs of repair.
Stayed 1 night in Aug 2024

8/10 Good

DAnn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feels like home
Stayed 1 night in Aug 2024

8/10 Good

Ne'Cole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gloria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

STEVE

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok experience but not up to Embassy standards.
Staff are welcoming and helpful. But this Embassy is not keeping up with ALL THE OTHER Embassy Suites. Pool area is awful - ceiling is dripping some kind of water into the pool and hot tub. The water is green. Breakfast is really weak. Hot food is only ordered by counter so you no longer see what is available. Have to keep asking for more bacon or hashbrowns which is inconvenient. Orange juice is super diluted - more like just water. We had two room 321 and 322. They were aged but clean. Beds were nice. The rooms were didn’t cool down enough to our liking but it was 103 for the highs outside. For the price that we paid - we should have chosen one of the other Embassy Suites or the Drury Plaza which is comparable. Good luck.
Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that I did not like is the 15.00 for self parking!!
Stayed 1 night in Aug 2024

4/10 Poor

Matt

Stayed 1 night in Aug 2024

6/10 Okay

Moabe

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
broken toilet
Stayed 1 night in Jul 2024

4/10 Poor

Matt

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nasty showers
Mold in showers
Stayed 1 night in Aug 2024

6/10 Okay

Maria

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
It was okay
Stayed 1 night in Aug 2024