Kate let us check in early which was greatly appreciated. However, our stay was not comfortable the bathroom tub/shower were not properly cleaned, there were ROACHES in the bathroom, foyer, and dinning table area, the place smelled like smoke and on the last two days we had NO hot water. The hallways are being redone so it does not look appealing. I suggest NOT to use the pool or the gym it’s small and the ceiling is leaking. We had trouble using the (1) key fob to enter the building, but it worked in the garage. Being that it was in a prime location to GWCC and we could not get a refund we stayed only at night. I communicated all our issues to Kate, she was able to get the cleaner to come clean the bathroom and place air wick gel fresheners. It helped slightly and I ended up buying cleaning products and cleaning the shower myself. Unfortunately, I would not stay here again.