4/10 Poor
Jill
Traveled with family
7 January 2025
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Disappointing communication: I was specifically told to message from airport to request transfer, yet received message when I arrived (30 mins later than I'd expected) that driver had been waiting... And my other messages were either ignored or responded to after lengthy delay.
Room and bathroom were very cold, and when I put room heating on, it made noise but didn't expel any heat! Duvet and surplus blanket were thin and not enough to keep warm - had to wear outdoor clothes in bed.
Common area with kettle and coffee/tea bags: milk would be a small and inexpensive thing to provide, so I can't understand why not.
A group arrived at the property at 3am and the noise from thumping up the stairs and conversation on the landing woke us up. Perhaps better soundproofing or clearer signage reminding guests?
Bathroom wash basin is very large, leaving inadequate counter/edge/surface for toiletries. This was awkward for two people sharing the room.
Perhaps in the summer staying here would be a very different experience, but in winter I'd avoid. I stayed in another Athens property for a similar price with helpful humans at reception and issues resolved promptly, which was not the case here.
Jill
Stayed 1 night in Jan 2025