4/10 Poor
Benjamin
5 January 2025
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property has a great location and is right next to a lot of the public transportation modes (tram, subway, and bus). The property itself is pretty old and it shows - beds haven't been replaced in some time, bathroom had fixtures that were falling apart, etc. I had two primary issues with my stay: the property claims to have a fitness room and air conditioning. After checking in, I found out that the fitness room is just a bike, treadmill, and one poorly designed machine - no weights whatsoever. As to the air conditioning, you cannot control the settings of your individual room. For example, if the building's unit is on the heat setting, you cannot turn on the AC in your room. The temp they had the heat on was boiling hot and because of the limitations, I couldn't turn on the AC. The only option the property offered was to open the window; however, since they placed me on a busy road and the first floor, this wasn't an option. The staff at the property, including the manager, were all less than helpful with coming up with a resolution. Expedia Support definitely came to the rescue on this one. Be wary of booking this property.
Benjamin
Stayed 4 nights in Dec 2024