4/10 Poor
Brian B.
4 September 2024
Disliked: Cleanliness
Disappointing
EMAIL SENT TO PROP. MANAGER FIRST
NIGHT::::
The early check in was cleared and we arrived at 2pm sharp. Maintenance team was here replacing the failed drywall ceiling that fell in 1st floor master. Drywall dust everywhere, garage, front porch, and driveway included. They cleaned and mopped, but still residue throughout 1st floor
Being a General Contractor, the last thing I wanted to see upon arrival, and entering the home is construction and debris.
Secondly, as were unloading, one of the women working here made a judgmental comment of, “think y’all brought enough stuff”.
Lastly, the master suite bathroom clogged frequently of which I plunged, but honestly, I shouldn’t be dealing with any of this.
But wait, there’s more:
- There’s an entire oven in the 1st floor guest closet, pic attached.
- Master suite Owners closet is open with key in deadbolt and light left on, as well as attic ladder pulled down allowing attic heat to dump into the home
- Workers left behind tools, materials, and drinks on master fireplace hearth. I just happened to catch them as they were leaving and handed it to them.
- Update on owners closet key, maint came back in to stash key in lockbox after I brought the tools left behind, however, proceeds to vocalize where the hiding spot is while I’m standing in the room.
-MB tub is dirty, and appears someone “spit” in it - see pic
Brian B.
Stayed 4 nights in Aug 2024