Rixos President Astana

5.0 star property
Luxury Astana hotel in Yesil District with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rixos President Astana

Property amenity
Exterior
Turkish bath, body treatments, hot stone massages, Thai massages
Indoor pool
2 bars/lounges, pub, lobby lounge

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Parking available
  • Gym
  • Housekeeping
The price is SAR 490
SAR 549 total
includes taxes & fees
24 Dec - 25 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

Premium Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bathtub and shower
Hair dryer
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Premium Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 68 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bathtub and shower
Hair dryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 105 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bathtub and shower
Hair dryer
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bathtub and shower
Hair dryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Map
D. Kunayev Street 7, Astana, 010000

What's nearby

  • Bayterek Tower - 12 min walk
  • Astana Arena - 5 min drive
  • Kazakhstan Central Concert Hall - 5 min drive
  • The US Embassy and the Consulate in Kazakhstan - 5 min drive
  • EXPO 2017 - 7 min drive

Getting around

  • Astana Railway Station - 23 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 24 min drive

Restaurants

  • ‪Marrone Rosso - ‬14 min walk
  • ‪Saksaul - ‬14 min walk
  • ‪Coffee Boom - ‬14 min walk
  • ‪Big Apple Coffee - ‬10 min walk
  • ‪Discovery Coffee - ‬5 min walk

About this property

Rixos President Astana

Luxury family-friendly hotel near The US Embassy and the Consulate in Kazakhstan
Located close to Keruen and Singing Fountain, Rixos President Astana provides a terrace, shopping on site, and a garden. Indulge in a Thai massage, a body scrub, and a body treatment at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and a hair salon.
Additional perks include:
  • An indoor pool
  • Free self parking, plus extended parking (surcharge)
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a children's club (surcharge)
  • Barbecue grills, laundry services, and 8 meeting rooms
Room features
All 183 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks like late night room service and free WiFi.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with separate tubs/showers and free toiletries
  • LCD TVs with premium channels
  • Refrigerators and daily housekeeping

Languages

English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: KZT 15000 for adults and KZT 7500 for children
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Al Farabi
  • Aksham
  • The Irish Pub
  • Lobby Lounge

Things to do

  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space (10979 square feet)
  • Meeting rooms - 8

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • 8 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 31
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Sign language-capable staff
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Biodegradable coffee stirrers
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic water bottles

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Cable/satellite channels
  • LCD TV
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 10000 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: KZT 60000.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately KZT 15000 for adults and KZT 7500 for children
  • Airport shuttle fee: KZT 14000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 10000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Astana Hotel Rixos
Hotel Rixos President Astana
President Hotel Astana
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Hotel Rixos President Astana Hotel

Frequently asked questions

Does Rixos President Astana have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM.

Is Rixos President Astana pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Rixos President Astana?

Self parking is free at this property.

What time is check-in at Rixos President Astana?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Rixos President Astana?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Rixos President Astana provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 14000 per vehicle applies.

Where is Rixos President Astana located?

This family-friendly Astana hotel is located in the business district, within 1 mi (2 km) of Keruen and Singing Fountain. Presidential Palace and Kazakhstan Central Concert Hall are also within 2 mi (3 km).

Rixos President Astana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 68 out of 104 reviews" "
Rating 8 - Good. 21 out of 104 reviews" "
Rating 6 - Okay. 9 out of 104 reviews" "
Rating 4 - Poor. 3 out of 104 reviews" "
Rating 2 - Terrible. 3 out of 104 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

vivek

Traveled with group, Business traveler
Liked: Amenities, property conditions & facilities
Great experience the presidential suite was really nice
Stayed 3 nights in Oct 2024

10/10 Excellent

Natalie

Liked: Staff & service, amenities, property conditions & facilities
Staff is great. Thank you to Assel (Reception) for being very attentive to my needs. Spa Pool are excellent (steam room just great!) Breakfast is nice. Wi-fi is good qualty. Highly recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
The Reception Staff was great. In particularly, Thank you to Mukhammad! Great room, high quality wi-fi, top swimming pool and sauna. Overall, had a great stay. Highly recommend.
Stayed 1 night in Jun 2024

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PROS: - great location, walking distance to some famous places of interest; - beautiful and big room - delicious breakfasts with lots of options - polite, helpful, and friendly personnel - swimming pool is large and warm - and overall just a very nice hotel CONS: - rug in a room was not very clean, could see some dirty spots on it; - room can be very very cold in winter, so have to keep a heater on all the time which can lead to a dry air; - frequent smells of food coming from the hotel kitchen (problems with kitchen hoods?)
Stayed 6 nights in Dec 2023

10/10 Excellent

Stacey

Stayed 3 nights in Nov 2023

2/10 Terrible

Darya

Stayed 1 night in Oct 2023

10/10 Excellent

Alexey

Stayed 1 night in May 2023

10/10 Excellent

Lana

Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel and customer service!
Stayed 1 night in Feb 2022

10/10 Excellent

Douglas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Nadezhda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frequently stay here. Excellent price-value ratio.
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with a couple issues
The hotel is nice and the room was very comfortable. The service was good, as was the food. Only issues are the equipment in the gym is need of replacement and maintenance (Technogym makes the worlds worst club level cardio machines). Also most of the world no longer allows smoking indoors, specifically international hotels. I wanted to eat and have a drink in the Irish Pub but the smell and level of smoke in the air was untorlerable for a noj smoker. Its extremly unhealthy and non eco friendly, and its puts off clients. You can eat in the lounge bar instead, however, it has a reduced menu (which makes no sense considering all food comes from the same kitchen).
Stayed 3 nights in Nov 2021

10/10 Excellent

Shukhrat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Dmitry

Liked: Cleanliness, property conditions & facilities
Уставший отель из прошлого с евроремонтом, нуждается в обновлении, сервис слабенький
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay n highly recommended
Excellent hotel with top notch resources in good location
Stayed 1 night in Feb 2020

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

catalina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing family relaxing time
The stay was perfect and comfortable.. they helped us with everything we need .the pool was so nice anq quiet and the breakfast was delicious.. looking forwad to come back....
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Very unique and nice hotel . Neighborhood is excellent. Good value for money
Stayed 1 night in Aug 2019

10/10 Excellent

Sachin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a good locatik to visit the sights. It is clean and the service was very good. The pool and spa facilities were very good. The obby restaurant had great food and we could sit next to a pianist. Breakfast had a really good selection of food and the quality was excellent. The only thing that could be improved would be a choice of fresh orange juice. I would definitely stay here again when back in kazakhstan.
Stayed 1 night in Jul 2019

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very bad room and furniture and Aircondition
Worst room and worst Aircondition and not equal for payment
Stayed 8 nights in Jun 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Rixos use to be a superb hotel In Astana-Nur-Sultan. But it is losing grounds. Best spa almost lost Balinese girls ( replaced with cheaper kazakhstanians). Swimming pool is under renovation, will see what will happen! Also it is rip-off - came with early flight at 4 am and was charged one more FULL day with incredible rate. Think twice about staying there.
Stayed 1 night in May 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Songbirds in central Nur-Sultan
One of the most opulent hotels in central Astana/Nur-Sultan, the Rixos is built around a huge hall filled with plants and large cages of songbirds. It's everything you would expect from this kind of hotel, with very polite and helpful staff, a nice breakfast restaurant, and a medium-sized underground spa and swimming pool. The location means its very easy to walk to Nurzhol Boulevard and other central locations. There isn't much that could be done differently here: it's a luxury hotel in a good location, and does exactly what it says on the tin.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel in a good location
extended my checkout stay w/o question, accommodating and very nice place to stay
Stayed 1 night in Jan 2019

10/10 Excellent

Kam Ying

Liked: Cleanliness, property conditions & facilities, room comfort
Great overall. Excellent for business travelers.
Spent 4 nights at the hotel. Big and clean room, nice view, great breakfast and short walking distance to malls. The staff at the front desk were very helpful and speak good English. However, I had booked a dinner reception for 14 people for our important guests. The staff at the restaurant kept mixing up the menu choices despite all the information sent to the sales representative well in advance. Apparently that was because their English was very limited. I had to serve the guests myself in the end. Also, on my last night, a staff entered my room at around 9pm without my permission. Not exactly sure why this was the case. Other than that it was a very nice stay.
Stayed 4 nights in Nov 2018