Everything the reviews said was right...I just didn't read them before making the reservations - lesson learned! As soon as we arrived and washed our hands, the sink wouldn't drain, so the receptionist (dressed in pajama bottoms, sweatshirt and slippers) had to walk to the Dollar store for a drain snake. The room was smelly so we had to ask for air freshener. The A/C didn't work very well which didn't help the air quality. There were people smoking 'lefties' at the back door as we were going out for the evening. Upon returning, we noticed an unmarked switch on the wall that didn't seem to operate anything, so we put it in the 'off' position, only to find out it was for the TV service after we had to go to the reception clerk AGAIN to find out why tv wasn't working. So stupid. Then tried to make coffee the next morning but the pot was missing the tray to put the packet in. Never again.