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Sunstar Hotel Arosa

4.0 star property
Family-friendly ski hotel with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunstar Hotel Arosa

Sauna, steam room, body treatments, hydrotherapy, aromatherapy
Lobby
Lounge
Bar (on property)
Terrace/patio

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, free minibar, in-room safe, desk

Comfort Double Room

Highlights

Separate sitting area
Heating
Refrigerator
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Double Room

Highlights

Separate sitting area
Heating
Refrigerator
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Balcony

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Double Room, Balcony

Highlights

Balcony
Separate sitting area
Heating
Refrigerator
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, Balcony

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Single Room, Balcony

Highlights

Balcony
Separate sitting area
Heating
Refrigerator
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 1
  • 1 Twin Bed

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Pool
Hot Tub
Breakfast included
Spa
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About the neighborhood

Map
SEEWALDWEG, 1, Arosa, Graubuenden, 7050

What's nearby

  • Arosa Ski Resort - 1 min walk - 0.0 km
  • Untersee - 6 min walk - 0.5 km
  • Tschuggen-Ost Ski Lift - 12 min walk - 1.1 km
  • Arosa Weisshorn Valley Gondola - 13 min walk - 1.1 km
  • Arosa Weisshorn Gondola Lift - 13 min walk - 1.1 km

Getting around

  • Arosa Station - 13 min walk

Restaurants

  • ‪Wandelbar - ‬3 min walk
  • ‪Los Cafe-Bar GmbH - ‬3 min walk
  • ‪Aifach - ‬9 min walk
  • ‪Waldeck Arosa - ‬13 min walk
  • ‪Grottino - ‬10 min walk

About this property

Sunstar Hotel Arosa

Upscale family-friendly hotel in the mountains
You can look forward to a free breakfast buffet, a bowling alley, and an airport shuttle at Sunstar Hotel Arosa. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle, downhill skiing, and ski passes. Treat yourself to a massage, a facial, or a body scrub at the onsite spa. The on-site restaurant offers breakfast and dinner. Fitness classes are offered at the health club; other things to do include mountain biking. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a garden.
Other perks at this hotel include:
  • An indoor pool
  • Free train station pick-up, babysitting (surcharge), and laundry services
  • A front-desk safe, multilingual staff, and a banquet hall
  • Coffee/tea in the lobby, an elevator, and a computer station
Room features
All 106 rooms feature comforts such as separate sitting areas and free stocked minibars, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • Flat-screen TVs with cable channels
  • Separate sitting areas, refrigerators, and heating

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Free ski shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness classes
  • Arcade/game room
  • Bowling alley
  • Downhill skiing
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Indoor pool
  • Laundry facilities
  • Playground
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Library

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Steam room

Accessibility

  • Elevator

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Free minibar
  • Refrigerator

More

  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Pet fee: CHF 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Arosa Hotel Sunstar
Arosa Sunstar
Arosa Sunstar Hotel
Hotel Sunstar Alpine Arosa
Hotel Sunstar Arosa
Sunstar Alpine Arosa
Sunstar Alpine Hotel Arosa
Sunstar Arosa
Sunstar Arosa Hotel
Sunstar Hotel Arosa
Sunstar Park Hotel Arosa
Sunstar Alpine Hotel
Sunstar Parkhotel Arosa
Sunstar Hotel Arosa Hotel
Sunstar Hotel Arosa Arosa
Sunstar Hotel Arosa Hotel Arosa

Frequently asked questions

Does Sunstar Hotel Arosa have a pool?

Yes, this property has an indoor pool.

Is Sunstar Hotel Arosa pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25 per pet, per night.

How much is parking at Sunstar Hotel Arosa?

Limited spots are available.

What time is check-in at Sunstar Hotel Arosa?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Sunstar Hotel Arosa?

Check-out is at 11 AM.

Does Sunstar Hotel Arosa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Sunstar Hotel Arosa located?

Located near the slopes, this Arosa hotel is in the mountains and within a 5-minute walk of Arosa Lenzerheide Ski Resort, Arosa Ski Resort, and Ski-Club Arosa. Untersee and Kursaal are also within 10 minutes. Arosa Station is 13 minutes by foot.

Sunstar Hotel Arosa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 42 out of 103 reviews" "
Rating 8 - Good. 46 out of 103 reviews" "
Rating 6 - Okay. 10 out of 103 reviews" "
Rating 4 - Poor. 3 out of 103 reviews" "
Rating 2 - Terrible. 2 out of 103 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Stayed 4 nights in Mar 2020

8/10 Good

Alfred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location halfway up the village,so easy to access both cable cars. Room was spacious with a great view of the mountains from the balcony and very quiet generally. Loved the rainforest shower in the bathroom. Breakfast was excellent. Be warned,no kettle in room, so take a travel kettle and mug if you like a cup of tea in your room.
Stayed 5 nights in Aug 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunstar Arosa 2019
Sunstar Arosa was very clean and the amenities were great. Arosa is a nice and quiet little ski town with beautiful scenery and plenty of good restaurants.
Stayed 1 night in Jun 2019

8/10 Good

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Very good hotel overall - great for families with kids.
Stayed 4 nights in Feb 2019

10/10 Excellent

sandra, sheffield england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Very close to all amenities.
Lovely hotel. Very friendly staff. Philomena very welcoming. View with a balcony awesome although no snow on peaks when we was there. Buffet breakfast, lots to choose from. Catering for all needs. Had an evening meal which was lovely. Room very clean. Evening staff knocked to see if we required anything every night. Free apples at reception. Free bus to station. Nice walk into Arosa. Would definitely recommend this hotel. Beautifully situated and seating to sit outside. Rooms very warm.
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice location an in house restaurant
very nice location an in house restaurant - we will come again ;)
Stayed 3 nights in Jul 2017

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
fantastic hotel great for children staff very friendly

8/10 Good

mike, new jersey

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Nice location
We enjoyed our brief stay. Clean, friendly, good breakfast.

8/10 Good

Robert, Reit im Winkl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away for jazz
Very helpful and delightful staff, hotel pretty good but no bidet in bathroom, not very good for 5 star. Meals ok but expensive , breakfast ordinary,no smoked salmon, but again staff delightful made good cappuccino's.and fresh cooked eggs.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room with great view and breakfast
The room had a great view and the breakfast was very good. Arosa was a nice quite town to stay in.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Could be so much better
Good points: Clean, well appointed rooms and good buffet breakfast. It is only a short walk into the village centre, but the road is steep and poorly lit at night. Only a small number of free parking spaces outside, if they are all taken you have to pay 10CHF a day for the garage plus hand your keys into reception incase they need to move your vehicle! Drinks in the bar wrongly priced, staff were not interested in our complaint.

6/10 Okay

Ginny, Worcestershire

Liked: Cleanliness, property conditions & facilities
Very adequate hotel.
A large hotel with not a huge amount of style outside or in. Friendly staff. An attractive bar, lounge very big but furnishing not too warming. A lovely fire behind glass. Very large restaurant. Only eat in one night. All buffet service, food good, nothing out of the ordinary. Bedrooms sort of basic but very adequate. Bath very small, shower in the bath. Wellness area and pool very nice. Shuttle bus to the lifts very good. Boot room very warm and spacious. Ski and boot hire at the hotel so very convenient. Free wifi access everywhere.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great mountain views
I had a very relaxing visit. Walking in the mountains and breathing the fresh air was exactly what I needed. The Spa facilities were great and the staff very accommodating. It would have been good to know that the hotel included a shuttle pick up before I arrived and would suggest that this be posted on the website.

4/10 Poor

Laurence

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

Iwan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Auszeit im Schnee
Es war ein kurzer aber schöner Aufenthalt in diesem Hotel. Die Zimmer sind sauber und am fühlt sich wohl. Das Personal ist freundlich und aufmerksam.
Stayed 2 nights in Nov 2023

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Völlig überteuertes und schlechtes Hotel mit unfre
Charmeloses Hotel mit sehr schlechtem Preis-/Leistunsverhtnis. Unfreundliches Personal von Empfang bis Verabschiedung. Am Abreisetag stört der Zimmerreinigungsdienst zweimal um 09:00 und 09:30 trotz Checkout-Zeit um 11:00 Uhr. Das Frühstücksbuffet war ebenfalls unterdurchschnittlich. Fazit: Nie wieder!
Stayed 3 nights in Sep 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schön am Rande der Natur gelegen und trotzdem fussläufig vom Bahnhof gut erreichbar. Saubere Zimmer auf der Höhe der Zeit. Frühstück ausgezeichnet, tolle Auswahl, alles frisch zubereitet. Neben den Standardsäften gibt es sogar einen Entsafter, mit dem man sich selber ein Getränk bereiten kann. Das freundliche und aufmerksame Personal rundet den insgesamt ausgezeichneten Eindruck ab. Bravo!!!! Weiter so!
Stayed 1 night in Sep 2023

10/10 Excellent

Patrizia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Volker

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Stefan

Stayed 1 night in Jan 2023