Hollywood Mirage - Excel Hotels & Resorts

3.5 star property
Experience family-friendly fun with multiple pools and helpful staff while you relax by wave’s edge.

Choose dates to view prices

Photo gallery for Hollywood Mirage - Excel Hotels & Resorts

2 outdoor pools, pool umbrellas, sun loungers
Terrace/patio
Front of property
Fridge, microwave, stovetop, coffee/tea maker
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Laundry
The current price is SAR 627
SAR 671 total
includes taxes & fees
21 Feb - 22 Feb

Room options

Available filters for rooms
Showing 30 of 30 rooms

Apartment 1 bedroom (2)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

Apartment 1 bedroom (1+1)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

Apartment 1 bedroom (3)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Studio

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 37 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Apartment 2 bedrooms (3+1)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (2+2)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (1+3)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (2)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (1+1)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (3)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (4)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Apartment studio (2)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Apartment studio (1+1)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Apartment 1 bedroom (1+2)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Apartment 1 bedroom (2+1)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Apartment 2 bedrooms (2+1)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

Studio, Sea View

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 37 sq m
  • Studio
  • 1 bathroom
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Apartment, 2 Bedrooms

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
  • 71 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

Apartment 2 bedrooms (1+2)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 1
  • 1 Queen Bed and 2 Twin Beds

Apartment 1 bedroom

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 1 bedroom
  • 1 bathroom
  • Sleeps 1
  • 1 Queen Bed and 1 Twin Sofa Bed

Apartment studio

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 1 bedroom
  • 1 bathroom
  • Sleeps 1
  • 1 Queen Bed

Apartment 2 bedrooms (3+2)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (1+4)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Apartment, 2 Bedrooms, Sea View

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
  • 71 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sea view
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

Apartment 2 bedrooms (5)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (2+3)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (4+1)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Apartment, 1 Bedroom

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Apartment, 1 Bedroom, Ocean View

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Similar properties

About the neighborhood

Map
Calle Sierra Nevada, sn, Arona, Santa Cruz de Tenerife, 38650

What's nearby

  • Los Cristianos Beach - 19 min walk
  • Siam Park - 6 min drive
  • Las Vistas Beach - 7 min drive
  • Fañabé Beach - 8 min drive
  • Playa de las Américas - 11 min drive

Getting around

  • Tenerife South Airport (TFS) - 13 min drive

Restaurants

  • ‪The Vault Bar Tenerife - ‬8 min walk
  • ‪Mercado la Pepa - ‬6 min walk
  • ‪Olive Garden Deli - ‬6 min walk
  • ‪Los Corzos - ‬10 min walk
  • ‪Restaurante Pailebot - ‬17 min walk

About this property

Hollywood Mirage - Excel Hotels & Resorts

Family-friendly aparthotel with 2 outdoor pools and a full-service spa
Along with 2 outdoor pools, this aparthotel has a full-service spa and a restaurant. Free WiFi in public areas, a free area shuttle, and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, a balcony, and a coffee/tea maker. Limited housekeeping is available.
Hollywood Mirage - Excel Hotels & Resorts offers 335 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

This Arona aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Beach

  • Near the beach
  • Free beach shuttle
  • Beach sun loungers
  • Beach umbrellas

Pool/Spa

  • 2 outdoor pools
  • Sun loungers
  • Umbrellas
  • Full-service spa
  • Spa open daily
  • Massages

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • Free area shuttle
  • Free beach shuttle

Family friendly

  • Free children's club
  • Children's pool
  • Highchair
  • Children's games
  • Baby bath
  • Bed rails
  • Stair gate

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 8:30 AM–11:00 AM: EUR 13 for adults and EUR 6.5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Hair dryer
  • Free toiletries
  • Towels provided

Living spaces

  • Library

Entertainment

  • Flat-screen TV with satellite service
  • Pool or billiards table
  • Arcade/game room
  • TV in a common area

Outdoor areas

  • Balcony
  • Terrace
  • Garden
  • Outdoor furniture
  • Outdoor entertainment area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair accessible (with limits)
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Safe (surcharge)

Location highlights

  • In the suburbs

Things to do

  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 335 rooms

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 6.5 for children
  • Housekeeping is available for an additional fee and varies based on unit size
  • In-room safe fee: EUR 12 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events are allowed on site
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
This property is professionally cleaned
Property Registration Number A38083101

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Suites Mirage Aparthotel Arona
Suites Mirage Arona
Suites Mirage Aparthotel
Hollywood Mirage
The Suites at The Mirage
Hollywood Mirage Excel Hotels Resorts
Hollywood Mirage - Excel Hotels & Resorts Arona
Hollywood Mirage - Excel Hotels & Resorts Aparthotel
Hollywood Mirage - Excel Hotels & Resorts Aparthotel Arona

Frequently asked questions

Does Hollywood Mirage - Excel Hotels & Resorts have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hollywood Mirage - Excel Hotels & Resorts pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hollywood Mirage - Excel Hotels & Resorts?

This property doesn't offer parking.

What time is check-in at Hollywood Mirage - Excel Hotels & Resorts?

Check-in start time: 5:00 PM; Check-in end time: noon.

What time is check-out at Hollywood Mirage - Excel Hotels & Resorts?

Check-out is at 11:00 AM.

Where is Hollywood Mirage - Excel Hotels & Resorts located?

This family-friendly Arona aparthotel is located near the beach, within 1 mi (2 km) of Playa De Los Tarajales and Los Cristianos Beach. Siam Park and Playa de las Américas are also within 3 mi (5 km).

Hollywood Mirage - Excel Hotels & Resorts Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 310 out of 704 reviews
Rating 8 - Good. 276 out of 704 reviews
Rating 6 - Okay. 81 out of 704 reviews
Rating 4 - Poor. 25 out of 704 reviews
Rating 2 - Terrible. 12 out of 704 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeanette Marie, Oxford

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Hollywood Mirage for 3 weeks - working & holiday. Room was really good (had a duplex 1 bedroom apartment) had all we needed and a fantastic view out to sea. Reception staff very helpful. Pool staff great (went to pool 3) little bar at pool 3 was really good. Our lady who cleaned our room was fantastic - a very lovely stay
Stayed 21 nights in Jan 2025

8/10 Good

elizabeth claire

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, quite dated now, needs a little tlc. Amazing views from hotels. Crazy hills but already knew that breakfast was ok, could have done with being warmer. Few activities around the pool. Very very quiet in the evenings.
Stayed 6 nights in Jan 2025

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good facilities, friendly reception & everything needed in the appartment
Stayed 4 nights in Jan 2025

8/10 Good

Gianluca

Traveled with partner
Liked: Cleanliness, amenities
Very shaded areas/ rooms
Stayed 8 nights in Jan 2025

10/10 Excellent

Scarlett

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had such a wonderful experience at this hotel! The location and views are truly beautiful, which made my stay even more enjoyable. The food on the property was fantastic, and I loved how close it was to exciting places like Siam Park, Jungle Park, and the beach. Being near the center of Los Cristianos meant there was always something to do. I also appreciated the peaceful evenings, which allowed me to relax and unwind. I can't recommend this hotel enough; I’m definitely looking forward to booking another stay soon!
Stayed 7 nights in Jan 2025

8/10 Good

susan

Liked: Cleanliness, amenities, property conditions & facilities
the hotel is at the back of the resort and on a hill, it is easily recognised by its roofline and thus you can find it to walk back too. the apartment, was spacious, in good condition, clean and well decorated and provisioned. swimming pools were clean and had life guards all day, but unheated. Breakfast offered a great range of items covering all tastes. overall a wonderful place to stay, and I would fully recommend, so long as you are mobile. although there are some lifts, there are lots of steps and steep ramps, and it is located at the top end of town, though a shuttle bus runs up and down to the beach almost hourly.
Stayed 5 nights in Jan 2025

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness
It was good value and generally happy given what we paid but it is definitely in need of refurbishment and not a 4 star standard. The spiral staircase to the bedroom was a bit precarious given the proximity to the bathroom, we were very careful not to have wet feet. The bathrooms in particular, whilst in working order, were not in a good state of repair. The staff were lovely and it was clean and and tidy around the grounds. Not suitable if you're not good with walking hills.
Stayed 4 nights in Jan 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel
Stayed 3 nights in Dec 2024

8/10 Good

Charmain

Traveled with family
Liked: Property conditions & facilities
Please bring back the original all Cuban entertainment team. The current team did not hit the mark compared. The weekly towel change is very poor as towels get wet and dirty every day. The move from daily to weekly is not helpful. Love the gym and SPA. As an owner we are always treated very well and have our requests met. Jon on reception (the original crew) is always helpful and welcoming. Thank you
Stayed 2 nights in Dec 2024

4/10 Poor

Borislava

Stayed 6 nights in Dec 2024

8/10 Good

christopher, Kidlington

Liked: Cleanliness, amenities, property conditions & facilities
Been over here a lot, I’ll definitely come to the Mirage again!! A few small issues but nothing major
Stayed 7 nights in Dec 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lots of hills!
Stayed 3 nights in Nov 2024

8/10 Good

Sadie

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely property, about 15 minutes walk to the beach. Uphill coming back but a courtesy busting and from the hotel, hourly until 6pm.
Stayed 5 nights in Oct 2024

10/10 Excellent

ALAN

Liked: Cleanliness, room comfort
Holywood Mirage is great
Third time we have been there this year - fantastic as always.
Stayed 5 nights in Oct 2024

10/10 Excellent

raffaele

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel good all around food good and staff highly recommended it!!
Stayed 7 nights in Oct 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, property conditions & facilities
Lovely place
Stayed 3 nights in Oct 2024

10/10 Excellent

Carole Ann

Liked: Cleanliness, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

Blanca

Liked: Cleanliness, property conditions & facilities
Todo perfecto
Stayed 2 nights in Sep 2024

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Excellent choice of pools and entertainment good. Shuttle to beach good
Stayed 6 nights in Jun 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
beautiful hotel very clean friendly staff would come again.
Stayed 7 nights in Jul 2024

10/10 Excellent

ALAN

Liked: Cleanliness, room comfort
Favourite Holiday Accomodation
Great views of Los Cristianos from the 5th floor! Lovely pool area and great variety of activities too. Enjoyed the yoga, foam party, underwater bikes and treadmill too!
Stayed 6 nights in Jul 2024

6/10 Okay

Sarah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay here - this is our second visit and we were in 2 rooms. This time our rooms were much smaller and basic though and we weren't aware we had booked differently. We used pool 3, and love lifeguard Victor who appears to love his job, very friendly and helpful beyond what he needs to be (whilst we were in the pool he moved our water bottles out the sun and into the shade for example). He made sure everyone had loungers where they wanted. A real asset to this hotel! The location is a bit far out but that's why its better value. We used taxis to get to main areas and walked the seafront. Chose no breakfast this time as previously found the restaurant good but crowded. The shop did warm pastries which we had on the balconies instead. We have and would stay here again.
Stayed 7 nights in Jun 2024

10/10 Excellent

Clive

Liked: Cleanliness, room comfort
Stayed 7 nights in Jun 2024

2/10 Terrible

Junior

Disliked: Cleanliness, room comfort
Stayed 5 nights in Jun 2024

2/10 Terrible

leon

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Considering we had to move on the second day because of being infested with cockroaches (even in the bed). The balcony door wouldnt lock and the safe didnt work so had to take all our valuables around with us!! I will be officially complaining and requesting a refund
Stayed 5 nights in May 2024