Beverly Hills Suites - Excel Hotels & Resorts

3.0 star property
Suburban aparthotel with 2 outdoor pools and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Beverly Hills Suites - Excel Hotels & Resorts

View from room
Blackout drapes, iron/ironing board, bed sheets
2 outdoor pools, pool umbrellas, sun loungers
In-room dining
Fridge, microwave, oven, stovetop

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk

Room options

Available filters for rooms
Showing 30 of 30 rooms

Apartments 2 bedroom (3)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
2 bedrooms
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (1+4)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
2 bedrooms
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms

Highlights

Furnished balcony or patio
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
2 bedrooms
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 1
  • 1 Queen Bed and 2 Twin Beds

Apartments 2 bedrooms (2)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
2 bedrooms
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Beds

Apartments 2 bedrooms (1+1)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
2 bedrooms
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (5)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
2 bedrooms
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 Bedrooms (2+3)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
2 bedrooms
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 Bedrooms (3+2)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
2 bedrooms
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (4+1)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
2 bedrooms
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Apartment studio

Highlights

Furnished balcony or patio
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
Separate bedroom
  • 1 bedroom
  • 1 bathroom
  • Sleeps 1
  • 1 Queen Bed

Apartments studio (2)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
Separate bedroom
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Apartment, 2 Bedrooms, Sea View

Highlights

Furnished balcony or patio
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
2 bedrooms
  • 71 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sea view
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

Apartment 1 bedroom (2+1)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
Separate bedroom
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Apartment 2 bedrooms (1+2)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
Separate bedroom
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (2+1)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
Separate bedroom
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (4)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
2 bedrooms
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (3+1)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
2 bedrooms
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (2+2)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
2 bedrooms
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (1+3)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
2 bedrooms
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Apartments 1 bedroom (3)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
Separate bedroom
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Apartment 1 bedroom (1+2)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
Separate bedroom
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Apartment studio (1+1)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
Separate bedroom
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Apartment, 1 Bedroom

Highlights

Furnished balcony or patio
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
Separate bedroom
  • 1 bedroom
  • 1 bathroom
  • Sleeps 1
  • 1 Queen Bed and 1 Twin Sofa Bed

Apartments 1 bedroom (2)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
Separate bedroom
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

Apartment 1 bedroom (1+1)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
Separate bedroom
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

Apartment, 1 Bedroom, Sea View

Highlights

Furnished balcony or patio
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Apartment, 2 Bedrooms

Highlights

Furnished balcony or patio
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
2 bedrooms
  • 71 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

Studio

Highlights

Furnished balcony or patio
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
Blackout drapes/curtains
  • 37 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Apartment, 1 Bedroom

Highlights

Furnished balcony or patio
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds

Studio, Sea View

Highlights

Furnished balcony or patio
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
Blackout drapes/curtains
  • 37 sq m
  • Studio
  • 1 bathroom
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

About the neighborhood

Map
Rodeo s/n, Oasis del Sur, Los Cristianos, Arona, Tenerife, 38650

What's nearby

  • Los Cristianos Beach - 15 min walk - 1.3 km
  • Siam Park - 6 min drive - 5.1 km
  • Playa de las Américas - 7 min drive - 3.8 km
  • Las Vistas Beach - 8 min drive - 3.5 km
  • Fañabé Beach - 8 min drive - 7.1 km

Getting around

  • Tenerife South Airport (TFS) - 14 min drive

Restaurants

  • ‪The Vault Bar Tenerife - ‬5 min walk
  • ‪Mercado la Pepa - ‬3 min walk
  • ‪Olive Garden Deli - ‬4 min walk
  • ‪Los Corzos - ‬8 min walk
  • ‪Restaurante Pailebot - ‬14 min walk

About this property

Beverly Hills Suites - Excel Hotels & Resorts

Suburban aparthotel with 2 outdoor pools and a 24-hour fitness center
This aparthotel features 2 outdoor pools, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a children's pool. Each apartment boasts a deep soaking tub and offers a kitchen and a dryer. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences like a refrigerator and a microwave. Limited housekeeping is available.
Beverly Hills Suites - Excel Hotels & Resorts offers 242 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and blackout drapes/curtains. Rooms open to furnished balconies or patios. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include bathtubs or showers with deep soaking bathtubs. Flat-screen televisions come with digital channels. Housekeeping is offered on weekdays only and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Dutch, English, French, German, Italian, Spanish

Similar properties

Property amenities

Beach

  • Near the beach
  • Beach umbrellas
  • Beach sun loungers

Pool/Spa

  • 2 outdoor pools
  • Umbrellas
  • Sun loungers

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Car not required

Family friendly

  • Children's pool

Restaurants on site

  • La Piazza

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Oven
  • Freezer
  • Electric kettle
  • Cookware/dishes/utensils
  • Toaster

Dining

  • Buffet breakfast available for a fee daily 8:00 AM–10:30 AM: EUR 11 for adults and EUR 5 for children
  • 1 restaurant
  • 1 bar
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer
  • Towels provided
  • Shampoo

Living spaces

  • Living room
  • Library

Entertainment

  • Flat-screen TV with digital service
  • Pool or billiards table
  • Arcade/game room

Outdoor areas

  • Furnished balcony/patio
  • Terrace
  • Outdoor furniture

Laundry

  • Dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible pool
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Multilingual staff
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Safe (surcharge)

Location highlights

  • In the shopping district
  • In the suburbs

Things to do

  • 24-hour fitness center
  • Bicycle rentals on site
  • Racquetball/squash on site
  • Hiking/biking trails nearby
  • Mountain biking nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 242 rooms
  • 2 floors
  • 9 buildings
  • Built in 1987
  • Mediterranean architecture
LIST_ALT

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 11 for adults and EUR 5 for children
  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Property Registration Number A38083101

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

Suites Beverly Hills Aparthotel
Suites Beverly Hills Aparthotel Arona
Suites Beverly Hills Arona
BEVERLY HILLS
The Suites at Beverly Hills
Beverly Hills Suites Excel Hotels Resorts
Beverly Hills Suites - Excel Hotels & Resorts Arona
Beverly Hills Suites - Excel Hotels & Resorts Aparthotel
Beverly Hills Suites - Excel Hotels & Resorts Aparthotel Arona

Frequently asked questions

Does Beverly Hills Suites - Excel Hotels & Resorts have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Beverly Hills Suites - Excel Hotels & Resorts pet-friendly?

No, pets are not allowed at this property.

How much is parking at Beverly Hills Suites - Excel Hotels & Resorts?

Self parking is free at this property.

What time is check-in at Beverly Hills Suites - Excel Hotels & Resorts?

Check-in start time: 5:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Beverly Hills Suites - Excel Hotels & Resorts?

Check-out is at 11:00 AM.

Where is Beverly Hills Suites - Excel Hotels & Resorts located?

Situated in a shopping district, this aparthotel is within 1 mi (2 km) of Playa De Los Tarajales and Los Cristianos Beach. Siam Park and Playa de las Américas are also within 3 mi (5 km).

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Beverly Hills Suites - Excel Hotels & Resorts Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 231 out of 658 reviews
Rating 8 - Good. 301 out of 658 reviews
Rating 6 - Okay. 90 out of 658 reviews
Rating 4 - Poor. 25 out of 658 reviews
Rating 2 - Terrible. 11 out of 658 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Eduard

Liked: Cleanliness, property conditions & facilities, communication
Location - good! Eating - good! Service - good! Family apartment for good money.
Stayed 6 nights in Jan 2025

6/10 Okay

terry

Liked: Cleanliness, property conditions & facilities, communication
Excellent reception staff. Up a very steep hill... excellent breakfast. Dinner options at another location up a very steep hill..food very poor there. Taxi from town 4.5 euros..trip down the hill navigating past lots of boozy bars.
Stayed 5 nights in Jan 2025

6/10 Okay

Theophiel

All in all it was reasonably good. A bit too much noise coming from the restaurant. The coach in the room did not have any comfort resulting in an aching back.
Stayed 14 nights in Feb 2025

8/10 Good

Carl

Liked: Cleanliness, amenities, property conditions & facilities, communication
The Beverly Hills Suites are well situated, clean and spacious. I had breakfast included, which was very nice, a good choice of different food.
Stayed 2 nights in Nov 2024

8/10 Good

Holger

Liked: Cleanliness, property conditions & facilities, communication
-
Stayed 9 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication
Excellent hotel
Fabulous stay at The Beverly hills suites. Staff were so helpful. Lovely sea view apartment with a very large terrace. Would definitely stay there again
Stayed 5 nights in Jun 2024

10/10 Excellent

James Robert

Liked: Cleanliness, property conditions & facilities, communication
Very nice Hotel in a great location with friendly staff
Stayed 5 nights in Jul 2023

10/10 Excellent

Paul

Liked: Cleanliness, room comfort, communication
Superb Hotel
A fabulous 2nd visit for us at the Beverley Hills. There is only one downside, it is a hill climb from the bars and restaurants, albeit not far. The 2 pools are clean and plenty of sun beds. Staff were so accommodating and slick on reception. Would definately stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew Robert

Liked: Cleanliness, property conditions & facilities, communication
Very nice
Stayed 10 nights in Sep 2024

2/10 Terrible

Marie

Disliked: Cleanliness, amenities, communication
Apartment looks good from outside but inside it’s in a terrible state of disrepair.. cockroaches running all over the kitchen area dishes utensils etc constantly.. when reported we were told that it was being fumigated however no sign of this upon re-entry to apartment!! When they were were still there we spoke to reception was told no housekeeping at night time.. next day at 4pm a housekeeper entered our apartment and left a can of bug killing spray.. dinner is offered as booking option yet it’s not served here it’s up 2 more hills to the Mirage.. stayed 8 times prior to this visit.. will not be back!!!
Stayed 4 nights in Feb 2025

10/10 Excellent

Maggie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Maria @reception was my favourite, helpful friendly, she made time to speak to me. I valued E103, my nest for 5 left vely days. Having requested a quiet location, it was perfect. There was no apartment above me, in fact the complex is designed this way. Wished that I was able to participate in the outdoor yoga classes. Wanted to check out the library though time was too short. There was a helpful, cheerful bar tender from Calandria & I loved how she ensured my cava glass was filled to the brim! I liked the spacious interior of my apartment, cosy beds, plenty cutlery & hot water. There could have been more crockery & it would have been useful if condiments like salt & pepper were supplied.
Stayed 5 nights in Jan 2025

4/10 Poor

natalya

Disliked: Cleanliness, property conditions & facilities, communication
Spacious but very dated rooms. Uncomfortable beds and pillows. No cleaning service, only changed towels and emptied garbage ones in one week. I asked a gentleman at the front desk to provide me with softer pillows - never received any response. No elevator.
Stayed 7 nights in Dec 2024

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was spacious and clean with air conditioning throughout and the staff at the hotel were friendly and helpful.
Stayed 7 nights in Aug 2023

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice and quiet
Stayed 2 nights in Jul 2023

10/10 Excellent

jacky

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious wonderful views
Stayed 7 nights in Feb 2023

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities, communication
Very clean property. Hotel staff are so friendly and it’s a walkable distance to restaurants and bars as well as the beach. Taxi rank just outside hotel.
Stayed 15 nights in Aug 2022

8/10 Good

Karen Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really like it here. Rooms and furniture could be updated, but enjoyed our stay here. Clean and quiet with grocery, restaurants and shopping close by. The hill is a challenge, but we needed to get in shape, so by the end of our stay, we could conquer it with no worries!
Stayed 24 nights in Jan 2023

8/10 Good

Yacine

Liked: Cleanliness, amenities, property conditions & facilities
Architecture, calme
Stayed 7 nights in Aug 2022

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic as always, the calm Oasis of white Spanish low rise apartments are beautiful with amazing hillside views of the sea. The staff are exceptional and friendly, especially Daniel on reception and nothing is too much trouble. I visit twice a year and would not stay anywhere else. They are constantly maintaining and upgrading the resort and the pools are perfect. Close to great restaurants and supermarkets and opposite the taxi rank. As nice walk down to the beach and busy resort centre takes just 10 minutes. I would highly recommend Beverley Hills Suites.
Stayed 4 nights in Mar 2024

6/10 Okay

Rajbir Singh

Liked: Amenities, property conditions & facilities, communication
Exactly what you expect, had a good stay for the 2 nights I booked. Price was decent and you get what you pay for. The rooms coulr do with an update and it doesnt look like they clean the dishes as I found mould on a glass but other than that, it was great!

2/10 Terrible

David

Liked: Cleanliness
Disliked: Communication
Check in easy however it isnt easy to navigate to your apartment. Apartments look clean and presentable. Aircon didnt work. Tv didnt work i mean literally didnt work, not even 1 channel. Iron stained my white shirt with rusty water. Booked a sea veiw but had the side of another building to look at. 2nd day i received a letter on the door step which said neighbours Apartment was broken into while asleep. I quote from the letter "You think you are safe but you are not" As a lone female with a child this scared me a lot. 3rd day had no water due to burst waterpipe. Couldnt wait to check out..
Stayed 3 nights in Nov 2024

10/10 Excellent

Wiktor

Liked: Cleanliness, amenities, property conditions & facilities, communication
Been in rhis area before. No issues. Friendly and helpful staff. Few minor hiccups but nothing to moan about.
Stayed 7 nights in Jun 2023

10/10 Excellent

Louise

Liked: Cleanliness, room comfort, communication
Fantastic Mum and daughter birthday weekend!
My daughter and I went for her birthday weekend. We arrived late (after check in), we communicated with the hotel prior and this was ok. When we arrived we were greeted kindly. It was a very easy and smooth check in. All of the staff were lovely, friendly, happy and very helpful. We felt safe. The accommodation was basic but great and it had everything we needed, it was clean too. The shower and hairdryer was powerful. There was the option to pay for air con but we felt it wasn’t needed as it wasn’t summer months, however a fan would have been nice. We loved our apartment (A212) location facing the pool and near to the bar/breakfast area. The breakfast was ok, lots of choice. Unfortunately for the snack bar food they only offered one gluten free pizza, which wasn’t available. Cocktails were good tho. After checkout we could store our luggage and spend the day around the pool, we could also use their facilities to shower before we went home. Hotel location was good with lots of bars/restaurants/shops and taxi near by. We were very happy with our stay and would definitely recommend and go back again. Thank you!
Stayed 3 nights in Nov 2024

8/10 Good

Mark

Disliked: Room comfort, communication
Family trip to Beverley Hills Club
Had stayed at this hotel previously and always has a great time. Everything was great with the exception of no air conditioning in room H 15. Reported this a number of times and it never got sorted. A fantastic family trip but spoilt by no air con
Stayed 10 nights in Jul 2022

8/10 Good

michael

Liked: Cleanliness, property conditions & facilities, communication
Nice room with soap, shampoo and body wash supplied, it even had an iron. Didn’t like the check-in experience, the staff were totally controlling and you can’t get your room keys until the clock turns 4!!!! There were groups of us waiting in Reception and even ‘dagger stares’ did not work
Stayed 5 nights in Mar 2024