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"We had such a beautiful break in this hotel!! It is so unique with so much character & charm. Breakfast in 1180 room was beautiful and Dinner in The Drawing room felt very special. Staff are so friendly and helpful, Spa and Thermal suite was amazing, Room was massive and comfortable. Highly recommended, thank you."

"The facilities were excellent, clean, and comfortable . The staff were friendly and efficient. We loved the food. The surrounding are and grounds were also well maintained and interesting and we loved the fairy garden."

"Loved this hotel! So much charm and class! Lovely breakfast. Interesting pubs connected to the hotel. Right in the heart of everything downtown. Great experience! The room is a bit dated and the bathroom needed an upgrade - the shower curtain clung to us as we showered, but the location and overall charm made up for it. We would stay here again! "

"Lovely hotel, very central, great breakfast and the bar is also lovely. Room a little too warm for me even with heating off and window open but that’s personal preference. Overall we had a really good stay and would come again. "

"Beautiful hotel and our room was amazing. Highly recommend."

"Great "

"Clean, comfortable and spacious room."

"Old hotel - a maze of stairs and halls to find your room. Furnishings very dated"

"Very impressive hotel in every possible way"