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La Résidence - Arles

4.0 star property
Hotel in Arles

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Deluxe Apartment (Canopy) | Premium bedding, individually decorated, individually furnished
Exterior
Apartment, Terrace | Terrace/patio
Deluxe Duplex, Kitchen | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Deluxe Apartment | Living area | LED TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Kitchen
  • Free WiFi

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Apartment

Deluxe Apartment | Living area | LED TV

Deluxe Apartment

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
LED TV
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment, Courtyard Area (2nd floor)

Deluxe Apartment, Courtyard Area (2nd floor) | Premium bedding, individually decorated, individually furnished

Deluxe Apartment, Courtyard Area (2nd floor)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
LED TV
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment (Canopy)

Deluxe Apartment (Canopy) | Living room | LED TV

Deluxe Apartment (Canopy)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
  • 80 sq m
  • Sleeps 6
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Living room | LED TV

Deluxe Apartment

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
LED TV
  • 55 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Design Apartment

Design Apartment | Living area | LED TV

Design Apartment

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
LED TV
  • Sleeps 5
  • 1 Queen Bed and 1 Large Twin Bunk Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Living area | LED TV

Deluxe Apartment

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
LED TV
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment, City View (2nd floor)

Deluxe Apartment, City View (2nd floor) | Living room | LED TV

Deluxe Apartment, City View (2nd floor)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
LED TV
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Duplex, Kitchen

Deluxe Duplex, Kitchen | Premium bedding, individually decorated, individually furnished

Deluxe Duplex, Kitchen

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
LED TV
  • 70 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Apartment

Superior Apartment | Living room | LED TV

Superior Apartment

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
LED TV
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Apartment, City View (1st floor)

Deluxe Apartment, City View (1st floor) | Premium bedding, individually decorated, individually furnished

Deluxe Apartment, City View (1st floor)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
LED TV
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, Terrace

Apartment, Terrace | Terrace/patio

Apartment, Terrace

Highlights

Terrace
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed

About the neighborhood

Map
3 Rue Elie Giraud, Arles, 13200

What's nearby

  • Place du Forum - 4 min walk - 0.4 km
  • Espace Van Gogh - 4 min walk - 0.4 km
  • Camargue Nature Park - 6 min walk - 0.5 km
  • Fondation Van Gogh - 6 min walk - 0.6 km
  • Arles Amphitheatre - 8 min walk - 0.7 km

Getting around

  • Arles (ZAF-Arles Train Station) - 16 min walk
  • Nimes (FNI-Garons) - 19 min drive

Restaurants

  • ‪Le Bistrot Arlésien - ‬3 min walk
  • ‪Le Galoubet - ‬4 min walk
  • ‪Cuisine de Comptoir - ‬3 min walk
  • ‪Le Nord-Pinus - ‬4 min walk
  • ‪L'Entrevue - ‬2 min walk

About this property

La Résidence - Arles

Upscale hotel near Camargue Regional Nature Park
La Résidence - Arles provides amenities like a terrace and laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Self parking (surcharge), smoke-free premises, and multilingual staff
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like separate sitting areas and separate dining areas.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Showers and free toiletries
  • LED TVs with cable channels
  • Separate sitting areas, separate dining areas, and kitchens

Languages

English, French, Italian

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (EUR 22 per night)
  • Limited onsite parking

Family friendly

  • Crib (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Separate sitting area
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between October 24 and April 1.

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per day
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 22 per night
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Résidence Arles Aparthotel
Résidence Arles
La Résidence Arles
La Résidence - Arles Hotel
La Résidence - Arles Arles
La Résidence - Arles Hotel Arles

Frequently asked questions

Is La Résidence - Arles pet-friendly?

No, pets are not allowed at this property.

How much is parking at La Résidence - Arles?

Self parking is available for EUR 22 per night. Limited spots are available.

What time is check-in at La Résidence - Arles?

Check-in start time: 3 PM; Check-in end time: 7 PM.

What time is check-out at La Résidence - Arles?

Check-out is at 11 AM.

Where is La Résidence - Arles located?

Located in Arles City Centre, this hotel is steps from Museon Arlaten and Espace Van Gogh. Cryptoportiques and Place du Forum are also within 5 minutes. Arles (ZAF-Arles Train Station) is 16 minutes by foot and Arles Station is 16 minutes.

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La Résidence - Arles Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 47 out of 94 reviews
Rating 8 - Good. 34 out of 94 reviews
Rating 6 - Okay. 8 out of 94 reviews
Rating 4 - Poor. 4 out of 94 reviews
Rating 2 - Terrible. 1 out of 94 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Liked: Property conditions & facilities
Upon check in because we weren’t fluent in French was told that we were lazy. Accommodations were ok and was a convenient location. The carpet was very dirty.
Stayed 3 nights in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the heart of the old town. Nice modern apartment in an old historic building.
Stayed 7 nights in May 2024

10/10 Excellent

eleonore

Liked: Cleanliness, staff & service, property conditions & facilities
Truly exceptional in style and location
Stayed 1 night in Aug 2023

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Large apartment. Nice to have so much space to relax and enjoy some food. Close to many attractions and food options. Groceries one block away.
Stayed 3 nights in May 2024

6/10 Okay

Myriam

Disliked: Amenities
Good location but apartment could have been a little cleaner and the bed we had was the worst. Mattress if you could it that, was all twisted up and lumpy. Very terrible bed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took a taxi from the train station 16e but once we knew where we were, we walked back to the train station. No elevator and must be able to do stairs but it is beautifully restored and has a huge room, kitchen and large bathroom. Grocery store across the street and many restaurants around. They give a map and lots of local info. Even the managers personal cell number, should we “get into trouble”.
Stayed 2 nights in Sep 2024

4/10 Poor

Stephen

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very uncomfortable bed which is a shame as the location is great. However, unless and until the mattress is replaced, Room 3 is pretty much uninhabitable. Shame
Stayed 5 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with everything you need within a few steps. Quiet and comfortable bedding. Best sleep of our trip. Excellent map with recommendations provided at check in. Thanks for a great stay.
Stayed 3 nights in Sep 2022

8/10 Good

JACQUIE

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old French Hotel. 1700,s. There were stairs that had some tiles missing so a hazard if you have trouble with stairs but the host helped us up with our luggage. Lovely nice size bathroom with a tub and heater in the bathroom. We would definitely stay here again it is close to everything including 2 food stores around the corner. Laundry facilities can be used in the evening.
Stayed 2 nights in May 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in Arles! Property is exactly as described, less of a hotel and more like live-in apartments. We wish we could have stayed longer to truly experience staying at the property and Arles. Communication was easy, the property was comfortable, and we would recommend this place! Would stay again!!
Stayed 1 night in Jul 2022

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
The host was very accommodating and helped us with logistics like bus schedules etc. Beautiful room- so nice we stayed an extra night! Definitely would recommend La Residence for hospitality, convenience and comfort.
Stayed 1 night in Apr 2023

10/10 Excellent

Jean-Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing lady at the front desk! Went over and beyond to help us! Truely azing Thank you!
Stayed 1 night in Sep 2023

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value in a perfect location! The spacious suite has a full kitchen, modern bathroom with good water pressure, and a comfortable bed. Wonderful linens! It felt like a home versus a hotel. It was nice to have the optional parking garage as we had a car for this trip.
Stayed 2 nights in Oct 2022

8/10 Good

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Property was great, location great however I due to difficult communications I didn’t appreciate being loudly ‘ summoned’ by an irate hotel manager and shouted at by her for taking up an extra foot in the garage especially as I (thought) I had been told this was ok….I felt very uncomfortable over what was an innocent and minor mistake. The other guest an Australian chap (nice guy) needed the space also said he felt awkward about how she dealt with it. Otherwise a wonderful place
Stayed 2 nights in May 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, chic apartment
Lovely one bedroom flat. Very beautifully decorated and equipped but I caution people with mobility issues to avoid it as has two spiral staircases. Otherwise excellent and in a convenient place for exploring Arles.
Stayed 3 nights in Sep 2022

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely would stay again
We booked a Deluxe Duplex room, which had bunk beds, living room kitchen, bathroom and a separate bedroom with full ensuite bath. Very spacious room with all amenities needed to cook meals, small fridge & dishwasher. Beds were very comfortable, clean towels and AC cooled the rooms off in no time. 2 grocery stores right across the street. Staff were very friendly, helpful and wonderful to have on sight laundry available for guests after 7. We fell in love with Arles and will certainly be back to Le Residence!
Stayed 4 nights in Aug 2023

8/10 Good

Teresa

Liked: Cleanliness, property conditions & facilities
I was ready to leave a bad review. Prior to check in I kept receiving emails telling me parking is limited and if I needed it to make sure I reserved a spot. Each time I'd email the company asking to reserve a spot. Instead of confirming the company would wait several weeks then send the same message again. I spent $30 on cell phone add ons trying to contact someone while traveling. I was told to call back, I'd call and they'd make me call back again. A simple, that's an automatic reply would have done the job but the man kept telling me to call back at different times. Then enter Jacinda. She was friendly, very helpful and a complete 180 from the man I had been dealing with. Parking is in a secure parking garage and fairly easy to get to. The hotel is run down but the whole city is. We were able to walk to all the attractions and there were two small grocery stores near by. Once we arrived there were zero regrets we chose this apartment hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place in Arles!
Lovely spot in Arles. Perfect location. Kind hosts. Well-appointed and comfortable apartment. We enjoyed our stay very much and don't have anything constructive to share. A couple of quick notes to align expectations that may be helpful: - Parking was a 5-10 minute walk away, across the bridge. Easy to park, secure garage. -No lift, just stairs, so be prepared for that -Perfect location to explore all of the city -Everything one needs for cooking meals -Across the street from a grocery store, 6-7 minute's walk to the weekly. outdoor market, and next door to a coffee shop and great breakfast restaurant.
Stayed 2 nights in May 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay; very unhappy with ownership
The room and location were very good. Communication with manager was a challenge as we did not have a phone number of the manager. On the confirmation of the reservation we only had a phone number of the property owner. Therefore when we called to try to get some changes made, we were told by the owner, "That's not my problem, that is your problem. I cannot do anything about that." We were shocked by the attitude and lack of willingness to try to resolve the issue. When we finally checked-in the mgr said our request for a change was no problem but by then we were really unhappy about the owner's response and attitude. Advice to hotels.com, is make sure the confirmation that comes from the hotel has the correct number for contact.
Stayed 2 nights in Apr 2024

6/10 Okay

Lars Jakob

Liked: Room comfort
Disliked: Cleanliness, staff & service
Unorganized staff and service
Lots of challenges to begin with. Our reserved parking lot was occupied at our arrival (and once more during our stay). They asked us several times per mail about our arrival time even though we had given the information. No hot water so we needed to change room (but we negotiated a discount). One day they forgot to clean the room and coffee was not replenished (we needed to ask for this on a daily basis). Room was nice and well located, but all in all too expensive.
Stayed 5 nights in Jul 2023

4/10 Poor

Alison

Disliked: Cleanliness, staff & service, property conditions & facilities
Location and ambience were great and the room was spacious. However, the most important thing about a hotel is the bed. Even after we fixed the bed (see below) the mattress sagged and was strangely short, about 4 inches/10 cm shorter than is standard. In addition the lighting in the room was dim even by French standards and there were odd smells (sewer, mustiness, oil paint) that came and went. The bathroom was spotless but the kitchen was dirty, especially the floor. When we went to bed the first night, we realized there was a crater on one side of the bed. As there is no on site staff, we had to wait around the next day until someone showed up to check in a guest. They didn’t check our bed to see what the problem was and wanted €50 for us to move to a different room. Obviously they figured we were complaining about the saggy mattress not a “real” problem. When packing up to move rooms we looked under the bed to make sure nothing had fallen under it, and noticed the slats had come off the railing. So we dragged the mattress off and fixed it. No apology or recognition of our inconvenience. Not hell on earth but we would not stay here again. There is no shortage of options in Arles.

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Thierry

Stayed 4 nights in Sep 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

4/10 Poor

Sophie

Disliked: Staff & service
Stayed 2 nights in Sep 2024