8/10 Good
Verified traveler
19 March 2020
Liked: Room comfort
Ribasol - Average accommodation
The receptionist was helpful when we first arrived, as we needed to change our room. The room had a bad smell, and we couldn't stay in it but they kindly changed our room promptly.
I have come to figure out it might be the cleaning products that they are using. Its not a particularly good fragrance perhaps something they should consider changing.
Our washer dryer was completely useless and the maintenance person never came by which was disappointing. We were also due to have a room refreshed once during our stay which also didn't happen.
Other than that the staff at the reception were helpful.
The room is basic and i think as its the end of the season the rooms need maintenance, our toilet seat was falling off, the shower head was broken too and the light in the bathroom had exposed wires.. not ideal in a bathroom.
Generally it was clean but not of a high standard. The room is basic but for its purpose, as you are ski/snowboarding all day its ok for this use.
Verified traveler
Stayed 8 nights in Mar 2020