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NH Collection Andorra Palome

4.0 star property
Hotel in Arinsal with a fitness center and a 24-hour front desk

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Photo gallery for NH Collection Andorra Palome

Restaurant
Exterior
Suite (View) | Minibar, in-room safe, soundproofing, bed sheets
Bar (on property)
Superior Room, Terrace | Minibar, in-room safe, soundproofing, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Parking available
  • Housekeeping
  • Laundry
The current price is SAR 269
SAR 298 total
includes taxes & fees
31 Mar - 1 Apr

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, soundproofing, bed sheets

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Separate bedroom
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (View)

Suite (View) | Minibar, in-room safe, soundproofing, bed sheets

Suite (View)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, soundproofing, bed sheets

Superior Room

Highlights

Soundproofed
Air conditioning
LED TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
Minibar
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Terrace

Superior Room, Terrace | Minibar, in-room safe, soundproofing, bed sheets

Superior Room, Terrace

Highlights

Soundproofed
Air conditioning
LED TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
Minibar
  • 23.37 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room (View)

Premium Room (View) | Minibar, in-room safe, soundproofing, bed sheets

Premium Room (View)

Highlights

Soundproofed
Air conditioning
LED TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby

NH Andorra la Vella

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
9.0 out of 10, Wonderful, (667)
The price is SAR 291
SAR 320 total
includes taxes & fees
30 Mar - 31 Mar
NH Andorra la Vella

About the neighborhood

Map
Crta. d'Arinsal s/n, AD400 Erts, Arinsal, La Massana, AD400

What's nearby

  • Vallnord Ski Area - 6 min drive - 6.0 km
  • Arinsal Ski Lift - 6 min drive - 6.3 km
  • Pal-Arinsal Ski Resort - 8 min drive - 8.9 km
  • Caldea Spa - 8 min drive - 8.0 km
  • Pyrenees Andorra Shopping Centre - 10 min drive - 9.0 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 62 min drive
  • La Seu d'Urgell (LEU) - 59 min drive

Restaurants

  • ‪RESTAURANTE ANDREA - ‬3 min drive
  • ‪Borda De L'avi - ‬2 min drive
  • ‪Factory Arinsal - ‬12 min walk
  • ‪Cafe Don Piacere - ‬3 min drive
  • ‪Pizzeria Angelo - ‬3 min drive

About this property

NH Collection Andorra Palome

Upscale hotel near Caldea Spa
Take advantage of a terrace, a garden, and laundry facilities at NH Collection Andorra Palome. Be sure to enjoy a meal at ÉMO, the on-site restaurant. In addition to a bar and a gym, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Luggage storage, a TV in the lobby, and a 24-hour front desk
  • An elevator, a water dispenser, and concierge services
Room features
All guestrooms at NH Collection Andorra Palome have comforts such as air conditioning, as well as amenities like safes and sound-insulated walls.
Other amenities include:
  • Reusable coffee/tea filters, recycling, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 40-inch LED TVs with cable channels
  • Electric kettles, daily housekeeping, and phones

Languages

Catalan, English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 15 per day)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:30 AM: EUR 18-22 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • ÉMO
  • Bar

Things to do

  • Fitness center

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels

Entertainment

  • 40-inch LED TV
  • Cable channels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 to 22 per person
  • Uncovered self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

NH Collection Andorra Palome Hotel
NH Collection Andorra Palome Arinsal
NH Collection Andorra Palome Hotel Arinsal

Frequently asked questions

Is NH Collection Andorra Palome pet-friendly?

No, only service animals are welcome at the property.

How much is parking at NH Collection Andorra Palome?

Self parking is available for EUR 15 per day.

What time is check-in at NH Collection Andorra Palome?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at NH Collection Andorra Palome?

Check-out is at noon.

Where is NH Collection Andorra Palome located?

Situated in Arinsal, this hotel is within 2 mi (3 km) of Els Orriols Ski Lift, Pontal de Maceió Beach, and Valles del Comapedrosa Nature Park. La Massana Ski Lift and La Farga Rossell are also within 3 mi (5 km).

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NH Collection Andorra Palome Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 27 out of 44 reviews
Rating 8 - Good. 13 out of 44 reviews
Rating 6 - Okay. 2 out of 44 reviews
Rating 4 - Poor. 2 out of 44 reviews
Rating 2 - Terrible. 0 out of 44 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely breakfast buffet
Stayed 4 nights in Feb 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Receptionist was just lovely and very helpful.
Stayed 1 night in Jun 2024

4/10 Poor

Ariel

Disliked: Property conditions & facilities
Awful
Stayed 1 night in Jan 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great b'fast. There is just some kind of 'soul' missing in the hotel. It lacks atmosphere. Staff are helpful but a couple of minor issues suggested lack of attention to detail (shower gel container empty, which I found out while in the shower, another time I was naked and about to run a bath when I noticed the plug was missing). Also there is a smell which I have noticed on both trips. I think it's due to poor enforcement of no smoking rules. Bed very comfortable. Ski lockers didn't seem to be heated. Cold wet boots in the morning are no fun.
Stayed 7 nights in Feb 2025

10/10 Excellent

Angeliani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Palome. The room was clean and comfortable and the bed was superb. I had a great nights sleep. The staff were also very friendly and helpful. I would definitely stay here again.
Stayed 1 night in Jul 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional staff
Exceptional staff. Extremely helpful and friendly. Lovely hotel with very good location.
Stayed 2 nights in May 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the quality. Very clean and pleasant rooms. Parking is additional $ but you can park for free on the street.
Stayed 1 night in Oct 2023

8/10 Good

Rocío

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They charge the parking separately and its not cheap
Stayed 3 nights in Feb 2024

8/10 Good

Alvaro Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bonita suite
Stayed 1 night in Sep 2024

10/10 Excellent

Neus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

MANUEL HECTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente habitación, excelente restaurante, y servicio maravilloso. Está junto a un arroyo, y en la noche en la terraza se disfruta la vegetación y el sonido del agua.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para repetir
Una gran suite moderna con un buen colchón y vistas al río y a la montaña. Ducha y bañera de hidromasaje en un amplio baño. Si abres ligeramente la ventana puedes dormir con el sonido del Río. Una gozada.
Stayed 1 night in Aug 2024

6/10 Okay

Francesc

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Climatizacion estripeada
Hotel que hace muchos alos que utilizo , este año algo decepcionado. El aire acondiciinado no funcionaba y la habitacion era una sauna.....no lo pudieron solucionar, con lo que la noche fue en vela
Stayed 1 night in Jul 2024

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Bjoern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

JOSE MANUEL

Stayed 2 nights in Apr 2024

8/10 Good

Laith

Liked: Cleanliness, staff & service, property conditions & facilities
-

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Julian

Disliked: Room comfort
Sobra una Extrella
Habitaciones pequeñas y el desayuno ridículo Le sobra una Estrella
Stayed 4 nights in Feb 2024

10/10 Excellent

ESTHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy acogedor y bien cuidado. Lo único que cambiaría es darle un poco más de intensidad a la luz de los pasillos.
Stayed 1 night in Feb 2024