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"Even thought the hotel is old, due to aging city's economy and population decrease, however it was well maintained and clean. Staff was very kind. The view from the hotel room looking at Shimabara castle was fantastic. Location is very convenient, close to the arcade shopping area although most stores weren't operating, close to samurai residential street and carp street. I'll definitely stay at this hotel again. "

"Good value and clean. "

"The hotel is comfortable with a private onsen to enjoy in our room. The meals were wonderful and the staff bent over backwards to cater for my shellfish allergy. The room is large and lightfilled. We enjoyed the entire trip and thank the friendly staff for their support"

"Friendly & helpful staff!"

"Nice onsen hotel in a small, quiet town. Dinner and breakfast were delicious and made with local ingredients. Noon check out time was amazing for a relaxed breakfast and morning soak."

"Very comfortable hotel with good lake view from the room. "

"We loved this place. Gorgeous views of the bay, delightful staff and fellow guests, elegant holiday atmosphere. The room is spacious and stylish; the breakfast option is really good. Local organic farms abound, and the train ride into Shimabara is like a step back in time. The hotel is a short walk from the train station, and a convenient city bus goes to the historic volcano site, which is very compelling and informative. An hourly ferry goes to Kumamoto for connection with high speed trains. Not to be missed."

"We liked the room size and cleaness and beautiful view. The staff was very polite and nice. The main problem was busy road under that make the room loud even in the night. Hard to sleep. "