Find hotels near Aquasol Water Park, Quintas El Casal from SAR 162

"The hotel was great! The spa and spa services were excellent. The linens were really top of the line. The staff was very professional and helpful, they made everything easy for us."

"Breakfast was ok, swimming pool was nice, and in a good location. Definitely a nice hotel to stay in. "

"Good"

"Clean property and attentive staff. Only issue was that my spouse wasn’t feeling well after a recent hospitalization and staff in the dining area wouldn’t let him take his breakfast to the room to eat. "

"The 24hr staff were fantastic. The rooms are a bit dated, but super clean, quiet, air conditioning, great location, & great buffet breakfast."

"Very professional and friendly staff Perfect location close to downtown and beach Access to all buses Room clean every day "

"Lovely place to stay. Paying a little extra to use the spa during our stay was really worth it. Loved a sauna at the end of the day. The staff were super friendly and helpful as well"

"Everything is almost perfect. Location, staff, swimming pool, sauna is a little cool for a sauna. Will highly recommend staying in this hotel. A lot of excellent sites in a walking distance, excellent neighborhood. However, I have an important recommendation. I stayed four nights. On my last night, I had to repeatedly call the reception with no live response. There is NO INOFRMATION in the room about how to contact ANYTHING by the phone! Only some QR codes for food service. In the course of an hour, I wan on the phone in my room trying to contact Reception. I got their number upon my request on my first night. NO ANSWER. It was difficult for me to go down because everything was packed and I had to put my COAT over my pijama and walk down to the Reception. A young male Receptionist was talking with two checking in guests. I had to wait for him to posy attention that I was there, too. I told him that was calling for about an hour and only got a recorded message, his answer: I AM BUSY. No apologies. I had to wait again! Finally, he recorded my request for a wake up call with a comment: "Tranquila, Senora! Perfecto." I told him that he needed some TRAINING in Customer Service. I SUGGEST that there should be all emergency numbers on the phones in the rooms like it is in a hotel in Buenos Aires where I stay regularly. HOW TO PLACE a call to: Medical Emergency, Police, Domestic Violence line (even this later is listed in most hotels. What if somebody needs immediate assistance???"