Located close to Casa Santo Domingo Museum, NEIZAN HOTEL provides a free daily manager's reception, laundry facilities, and a full-service spa. Treat yourself to a massage or other spa services. In addition to a restaurant, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also find perks like:
Cooked-to-order breakfast (surcharge), coffee/tea in the lobby, and a 24-hour front desk
Room features
All guestrooms are individually furnished, and have amenities such as free WiFi.
Extra conveniences in all rooms include:
Private yards and wardrobes/closets
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Cooked-to-order breakfast available for a fee daily 7:30 AM–10:00 AM: GTQ 50 for adults and GTQ 50 for children
1 restaurant
Free daily reception
Coffee/tea in common area(s)
Things to do
Full-service spa
Family friendly
Laundry facilities
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Laundry facilities
Spa
Massages
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Area rugs in room
Room amenities
Bathroom
Free toiletries
Shampoo
Soap
Toilet paper
Towels
Outdoor space
Yard
More
Individually decorated
Individually furnished
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately GTQ 50 for adults and GTQ 50 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
NEIZAN HOTEL Hotel
NEIZAN HOTEL Antigua Guatemala
NEIZAN HOTEL Hotel Antigua Guatemala
Frequently asked questions
Is NEIZAN HOTEL pet-friendly?
No, pets are not allowed at this property.
How much is parking at NEIZAN HOTEL?
This property doesn't offer parking.
What time is check-in at NEIZAN HOTEL?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at NEIZAN HOTEL?
Check-out is at noon.
Where is NEIZAN HOTEL located?
Located in Historic Center, this spa hotel is within a 10-minute walk of El Reposo Spa and Central Park. Antiguo Colegio de la Compañía de Jesús and Centro de Formación de la Cooperación Española are just steps away.
NEIZAN HOTEL Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 6 out of 15 reviews" "
10 - Excellent
6
Rating 8 - Good. 1 out of 15 reviews" "
8 - Good
1
Rating 6 - Okay. 3 out of 15 reviews" "
6 - Okay
3
Rating 4 - Poor. 1 out of 15 reviews" "
4 - Poor
1
Rating 2 - Terrible. 4 out of 15 reviews" "
2 - Terrible
4
8.6/10
Cleanliness
8.2/10
Staff & service
8.6/10
Amenities
6.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
2/10 Terrible
Silvia
23 December 2024
Silvia
Stayed 3 nights in Nov 2024
8/10 Good
Rodolfo
Traveled with partner
10 October 2024
Liked: Cleanliness, staff & service
We liked it's location, with respect to downtown & going to the market, we were exactly two blocks to either going down town or to the market..
No lo tomen MAL, las personas q nos atendieron fueron muy buenas pero la forma del Hotel de conducir negocios deja mucha incertidumbre. El hotel ya se había pagado en Expedía (confirmado) pero ellos insistieron q eso era solo para mantener el hotel así q pagamos otra vez y nos cobraron un porcentaje extra por uso de tarjeta de crédito. El hotel no está preparado para días lluviosos. Los cuartos no tienen baño privado y el mismo en el segundo piso en temporada de lluvia te da mucho q pensar nos cambiaron a una habitación en el primer piso y hubieron par de goteras para mi la categoría de este es hostel pero lo tienen como hotel. REPITO las personas q nos atendieron fueron muy amables pero la persona q decide cómo se conduce puede mejorar en muchas maneras. Nunca podré saber si. Este lugar mejorará pero les deseo éxitos.
Céntrico, economico y el personal muy amable. Muy básico, el baño es compartido, no se descansa muy bien ya que se transpasa el ruido de las habitaciones contiguas