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Hotel Real Plaza

3.0 star property
Colonial hotel with a fitness center and a steam room

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Photo gallery for Hotel Real Plaza

Front of property
Children's play area - outdoor
Interior entrance
Grand Suite, 1 King Bed | Down comforters, minibar, in-room safe, iron/ironing board
Interior detail

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Grand Suite, 1 King Bed

Down comforters, minibar, in-room safe, iron/ironing board

Grand Suite, 1 King Bed

Highlights

Yard
Private indoor hot tub
Flat-screen TV
Down duvet
Jetted bathtub
Separate bathtub and shower
Rainfall showerhead
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, Multiple Beds

Down comforters, minibar, in-room safe, iron/ironing board

Quadruple Room, Multiple Beds

Highlights

Yard
Flat-screen TV
Down duvet
Rainfall showerhead
Private bathroom
Minibar
Cable channels
In-room safe
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Standard Quadruple Room, 2 Queen Beds

Highlights

Yard
Flat-screen TV
Down duvet
Rainfall showerhead
Private bathroom
Minibar
Cable channels
In-room safe
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Free toiletries, towels, soap, shampoo

Deluxe Double Room

Highlights

Yard
Flat-screen TV
Down duvet
Rainfall showerhead
Private bathroom
Minibar
Cable channels
In-room safe
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | Down comforters, minibar, in-room safe, iron/ironing board

Royal Suite, 1 King Bed

Highlights

Yard
Flat-screen TV
Down duvet
Rainfall showerhead
Spring water bathtub
Separate bathtub and shower
Private bathroom
Minibar
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Down comforters, minibar, in-room safe, iron/ironing board

Triple Room

Highlights

Yard
Flat-screen TV
Down duvet
Rainfall showerhead
Private bathroom
Minibar
Cable channels
In-room safe
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Twin Room, 2 Twin Beds

Highlights

Yard
Flat-screen TV
Down duvet
Rainfall showerhead
Private bathroom
Minibar
Cable channels
In-room safe
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

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Front of property

Hotel Convento Santa Catalina

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  • Pet friendly
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, (349)
The price is SAR 277
SAR 342 total
includes taxes & fees
1 Apr - 2 Apr
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About the neighborhood

Map
9a. Calle Poniente #40, Antigua Guatemala, Sacatepequez, 3001

What's nearby

  • Central Park - 10 min walk
  • Antigua Guatemala Cathedral - 12 min walk
  • Santa Catalina Arch - 14 min walk
  • La Merced Church - 17 min walk
  • Casa Santo Domingo Museum - 3 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 74 min drive

Restaurants

  • ‪Samsara - ‬11 min walk
  • ‪Reilly's Irish Tavern - ‬9 min walk
  • ‪Hector’s Bistro - ‬11 min walk
  • ‪Artista De Cafe - ‬6 min walk
  • ‪Rainbow Cafe - ‬12 min walk

About this property

Hotel Real Plaza

Hotel near Central Park
Close to Antigua Guatemala Cathedral and Casa Santo Domingo Museum, Hotel Real Plaza provides a garden, a playground, and laundry facilities. For some rest and relaxation, visit the steam room, and indulge in a massage or a manicure/pedicure. The on-site international cuisine restaurant, Real Plaza, offers breakfast, lunch, and pool views. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
  • A 24-hour front desk, tour/ticket assistance, and wedding services
  • A banquet hall, concierge services, and 1 meeting room
Room features
All guestrooms at Hotel Real Plaza offer amenities such as free WiFi, safes, and minibars.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries
  • Flat-screen TVs with cable channels
  • Private yards, daily housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Real Plaza

Things to do

  • Fitness center
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Manicures and pedicures
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Down comforter

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Minibar

Outdoor space

  • Yard

More

  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: GTQ 500 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: GTQ 500 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Real Plaza
Hotel Real Plaza Antigua Guatemala
Real Plaza Antigua Guatemala
Real Plaza Hotel
Real Plaza
Hotel Real Plaza Hotel
Hotel Real Plaza Antigua Guatemala
Hotel Real Plaza Hotel Antigua Guatemala

Frequently asked questions

Does Hotel Real Plaza have a pool?

Yes, this property has an outdoor pool.

Is Hotel Real Plaza pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Real Plaza?

Self parking is available for a fee.

What time is check-in at Hotel Real Plaza?

Check-in start time: 3 PM; Check-in end time: 10 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Real Plaza?

Check-out is at noon. Late check-out is available for a fee.

Does Hotel Real Plaza provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GTQ 500 per vehicle applies.

Where is Hotel Real Plaza located?

Located in the heart of Antigua Guatemala, this hotel is within a 15-minute walk of San Jose el Viejo Ruins, Central Park, and Antigua Guatemala Cathedral. Monumento a Landívar and El Fotografo Gallery are also within 15 minutes.

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Hotel Real Plaza Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 51 out of 129 reviews
Rating 8 - Good. 33 out of 129 reviews
Rating 6 - Okay. 23 out of 129 reviews
Rating 4 - Poor. 12 out of 129 reviews
Rating 2 - Terrible. 10 out of 129 reviews

8.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable. Clean and neatly. Delicious breakfast 😋
Stayed 1 night in Dec 2022

6/10 Okay

Bryson

Seems like it could be a really nice place, but is managed like it's a much cheaper motel.

2/10 Terrible

Francisco

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The worst staff I’ve ever experienced in my life. They hace zero customer oriented training they are nom qualified to host customers. The hotel facilities are nice, but the people are the ones who makes the service- and Rea Plaza has lots to learn. The worst service ever. Not kid recommended either. Horrible breakfast. No where to buy a soda or a coffee during the day at the hotel.
Stayed 1 night in Dec 2022

2/10 Terrible

Victor

Disliked: Staff & service, amenities
Staff not very attentive, and at check out they go check the towels to see if they were too dirty and come and show you that they are too dirty and want to charge you a fee for a mall make up stain, very disappointed, never had a hotel come out and and tell you do have do pay , but they don't give you eve towel after you pay, they didn't charge me but family that was there, and they asked for fue towel after they paid and they said they can't give it to us that it's just a few for dirtying then. will never stay in a hotel that embarrasses guest like that.
Stayed 2 nights in Nov 2022

4/10 Poor

Steven

6/10 Okay

José

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2022

2/10 Terrible

Francisco

Disliked: Staff & service, amenities
El hotel es muy bonito, comodo muy bien situado. Las habitaciones espaciosas. Lo que es na verdadera lastima es el personal con el que cuenta el hotel. Las personas son cero orientadas al servicio, cero actitud al servicio, no estan califícales ni entrenados. Una pena porque el hotel esta bonito pero son las personas que hacen el servicio no las instalaciones. Muy mala experiencia lamentablemente. El desayuno incluido, pesimo . Nuevamente el lugar donde se desayuna bonito, pero la calidad de la comida y el servicio MUY MALO. Los platos quebrados y manchados, el cafe algo tan sencillo y de tradición de antigua- bastante malo. Triste la verdad. NO lo recomiendo . No hay cafe sino hasta 7am y durante el dia no hay ni para comprar un refresco. Restaurante solo para los desayunos.

8/10 Good

Hector

Liked: Cleanliness, property conditions & facilities, room comfort
Puede mejorar
Bien. Solo el desayuno no estuvo del Todo bien. Servicio lento. Poca variedad
Stayed 1 night in Nov 2022

10/10 Excellent

Juan Carlos

Stayed 1 night in Nov 2022

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y silencioso con amplios y lindos jardines y áreas como restaurante,gimnasio y piscina. Muy agradable y a muy pocas cuadras del centro.
Stayed 1 night in Nov 2022

8/10 Good

Raúl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel bastante tranquilo y confortable.

8/10 Good

Noe

Stayed 1 night in Oct 2022

2/10 Terrible

liset

Stayed 1 night in Aug 2022

4/10 Poor

Margaret

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No internet service in rooms?! Crazy in this day and age. Also small things, soap but not shampoo, why? Have to request if you want your room cleaned (trash taken out, beds made etc). Food was very poor and service worse-waited an hour for a lemonade for my son. Finally went inside to ask them to find staff on their phones hanging in the kitchen (yes I walked all the way into the kitchen), asked what happened, it had been and hour and was offered a sprite? SO many great hotels in Antigua. This is just not one of them.
Stayed 4 nights in Apr 2022

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

2/10 Terrible

Carla

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
FRONT DESK not helpful but borderline rude. Poor service and ammenities. Staff friendly but very fearful of providing aswers or assistance. Very nice facilities..pretty gardens, good beds and bathrooms. Dirty pool, tv only 2 channels, not very good ventilation in the rooms.
Stayed 2 nights in Mar 2022

6/10 Okay

Juan

Liked: Cleanliness
Disliked: Staff & service, amenities
We were charged $90 for my daughter stay, $15 additional for parking, and 2 extra breakfasts of my daughter when they have already charge for stay that includes breakfast. Total rip off.
Stayed 2 nights in Dec 2021

10/10 Excellent

Génesis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful stay. Pool was cold though, and hot tub not working. But other than that, perfect hotel.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful hotel
It's a beautiful hotel! the grounds are gorgeous and everyone who worked there was super nice.
Stayed 2 nights in Nov 2021

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No tuvimos agua caliente la primera noche
Stayed 2 nights in Nov 2021

2/10 Terrible

Mario

Disliked: Room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Our stay was excellent, there is no complaints. Hotel was clean, our room was also clean.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience...Great place to stay in Antigua!
Stayed 7 nights in Jun 2021

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of local flare !
It is a very cute hotel. Full of local flare. Great breakfast. Only a few choices, but all are great! Definitely a great value for the price.
Stayed 5 nights in Jun 2021