Hotel Cristal

2.5 star property
Hotel with free breakfast, near Casa Santo Domingo Museum

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January 2025

Photo gallery for Hotel Cristal

Terrace/patio
Economy Room | Premium bedding, laptop workspace, free WiFi, bed sheets
Economy Room | Premium bedding, laptop workspace, free WiFi, bed sheets
Interior entrance
Breakfast, lunch and dinner served

Reviews

7.0 out of 10

Good

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Pet friendly
  • Breakfast included
  • Laundry

Room options

Similar properties

About the neighborhood

Map
Calle del Desengaño, Antigua Guatemala, Sacatepéquez

What's nearby

  • La Merced Church - 7 min walk
  • Santa Catalina Arch - 9 min walk
  • Antigua Market - 9 min walk
  • Central Park - 12 min walk
  • Casa Santo Domingo Museum - 19 min walk

Getting around

  • La Aurora Intl. Airport (GUA) - 75 min drive

Restaurants

  • ‪Fridas - ‬8 min walk
  • ‪Antigua Cerveza : El Bosque - ‬5 min walk
  • ‪Cafe Cafe Guatemala Frescura Artesonal - ‬7 min walk
  • ‪Fernando's Kaffee - ‬3 min walk
  • ‪La Casa de las Sopas - ‬7 min walk

About this property

Hotel Cristal

Hotel near Casa Santo Domingo Museum
You can look forward to free full breakfast, a free daily manager's reception, and a garden at Hotel Cristal. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • Bike rentals, self parking (surcharge), and airport drop-off service (surcharge)
  • Coffee/tea in the lobby, a 24-hour front desk, and concierge services
  • Tour/ticket assistance
Room features
All guestrooms at Hotel Cristal feature thoughtful touches such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and separate dining areas.
Extra conveniences in all rooms include:
  • Showers and free toiletries
  • 32-inch Smart TVs with Netflix, streaming services, and cable channels
  • Private yards, separate dining areas, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 7.14 per day)
  • Drop-off airport shuttle (surcharge) from 3 AM - 6 PM
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 6 AM–11 AM
  • 1 restaurant
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Separate dining area

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Tour/ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • This property does not have elevators

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch Smart TV
  • Cable channels
  • Netflix
  • Streaming services

Food and drink

  • Dining room
  • Free bottled water

Outdoor space

  • Yard

More

  • Laptop-friendly workspace
  • Shared accommodations

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 12.86 per person
  • Airport shuttle fee per child: USD 12.86
  • Self parking fee: USD 7.14 per day
  • Housekeeping fee: USD 12 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Property is also known as

Hotel Cristal Antigua Guatemala
Cristal Antigua Guatemala
Hotel Cristal Hotel
Hotel Cristal Antigua Guatemala
Hotel Cristal Hotel Antigua Guatemala

Frequently asked questions

Is Hotel Cristal pet-friendly?

Yes, this property allows pets (limit 1 total).

How much is parking at Hotel Cristal?

Self parking is available for USD 7.14 per day.

What time is check-in at Hotel Cristal?

Check-in start time: 1 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Cristal?

Check-out is at noon.

Does Hotel Cristal provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs 3 AM–6 PM on request. A fee of USD 12.86 per person applies.

Where is Hotel Cristal located?

Situated in Antigua Guatemala, this hotel is within 1 mi (2 km) of Colegio de San Jerónimo and Casa Santo Domingo Museum. Old Textile Museum and El Reposo Spa are also within 10 minutes.

Hotel Cristal Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 1 out of 2 reviews" "
Rating 6 - Okay. 1 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

7.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Disliked: Staff & service
Basic room, cheap, I got what I paid for. Staff could not speak English. Unable to work out how much change to give me when I paid my bill. If breakfast was available I wasn't told about it.
Stayed 1 night in Apr 2019

8/10 Good

Lynne

Liked: Cleanliness, staff & service
Great staff, fab breakfasts, tiny bathroom & noisy
Staff were friendly & welcoming and the breakfasts delicious. Location is on the main route where all the ‘big’ traffic goes by so is very noisy. The bathrooms are tiny and the wiring to the shower in the shared upstairs bathroom was positively dangerous. Rooms have no bedside lights so the only light switch is by the door. In room 2 the plug socket was hanging off the wall and there was nowhere to hang or place your clothes. We were upgraded on our last night to an en-suite room which was much better. The bathrooms could really do with being upgraded. That said we had a lovely stay. Staff could not have been more friendly and helpful. It is rated 2 star and that’s what it is but with 5 star service.
Stayed 5 nights in Sep 2018