4/10 Poor
Wanderhoof8
Traveled with group
27 April 2019
Disliked: Staff & service
My travel companion and I had separate rooms for the same price. Mine was large, had windows opening up onto the back garden, and had wifi. My friend's was small, the windows opened up to a wall and she had no wifi. There was only cold water for 4 of 7 days. Walls are paper thin, so snoring neighbours sleep with you. The worst of everything, there was no staff between 12-4. They gave us a key for the outer security door and the key didn't work. Returning before 4 the first day, we were forced to sit on the curb of a busy street for hours until someone could let us in. The Expedia site says the front desk has a receptionist 24 hours a day, who speaks English. No to both. You MUST speak Spanish if you stay here. Visually it is a clean place, and the housekeeper does her best, but she leaves at noon. The maintenance man arrives at 4 and sleeps overnight in a basement room. Breakfast varies between eggs or pancakes which is supplied. This hotel is a hard call. If you can deal with cold water showers, no access during the day, and being a long walk from town, then go for it. If you expect warm showers, 24 hour desk staff, and being close to town, forget it. It is not expensive, so it would suffice for those on a budget.
Wanderhoof8
Stayed 7 nights in Apr 2019
