10/10 Excellent
Louise
9 November 2024
Liked: Cleanliness, amenities
Room was huge and in the main in good condion. However noticeable it was one of the ones not yet updated. Bathroom was worn and old fashioned and needed a complete redo. Sofa bed when as a couch was faux leather and quite damaged.
Upon complaining I was kindly offered 2 other rooms but athough these were modernised and newly updated in the end I stuck with original room due to the extra space, how bright it was and the amazing 8th floor view. Just threw a duvet over the sofa. Beds are extremely comfortable and all the items you need in a flat are provided.
Staff go above and beyond to help you have a comfortable stay. Especially Michael who was extremely helpful. I would certainly stay again.
Louise
Stayed 6 nights in Oct 2024