Apartments in Andorra la Vella

"Great apartment with parking downstairs and view of the mountains. Will book again"

"The email confirmation stated we could arrive up until 20:00pm and the office would be staffed so that we could collect our keys. We arrived just before 20:00pm due to poor traffic but the office was already empty leaving us with two young children stranded with no keys late at night If it wasn't for the very kind staff in the hotel opposite we would never have been able to access our apartment. After several phone calls by the Spanish speaking staff we were sent a link via WhatsApp to complete...

"Très mauvaise expérience avec cette appartement. Nous sommes arrivés après 20h et il n’y a plus personne pour vous accueillir. Il vous donne un lien afin de vous enregistrer et de recevoir le code pour les clés. L’enregistrement est long et inefficace puisque nous avons jamais reçu notre code et personne pour nous aider. L’entrée de l’appartement est insalubre. Déconseille fortement."

"The location of the property is great for skiing- ( minute walk to the Canillo gondola. Restaurants and grocery nearby. The apartment was small but adequate for 4 people. Clean and warm. The property company was rather disorganized. We arrived to find that our assigned parking space was occupied. Then we were assigned a temporary spot which was also occupied. The apartment did not have enough utensils for 4 people (the official occupancy) and there was not enough hot water for 4 people to...

"La muyer que se ocupa de la reservacion es muy simpatico piso muy bien muchas gracias "

"La ubicación que sale al lado del Balneario es mentira. El apartamento está a 45 minutos del balneario, pegada a la frontera con Francia. Así le he sentido. ESTAFADO"

"Absolutely terrible service. Despite having a booking and contacting via email in advance to advise of arrival, no response and no Reception upon arrival. Phone number given is in another country but is also not answered. Left walking around the streets of foreign country for several hours trying to ask locals for assistance. Would never have expected this service and would not like it to happen to anyone else! "

"Imposible aparcar y pocos sitios donde comer"

"Los encargados de la propiedad me cambiaron de apartamento con pocos días de anticipación a mi llegada. Les expliqué la razón por la cual me debía quedar en la locación original pero no les importó, ya que sobrevendieron ese espacio. Me mandaron a un lugar 20 km de distancia de donde iba a realizar mis actividades. Es una completa decepción, espero que a nadie más le hagan lo mismo ya que arruinaron mi estancia en Andorra. Una vergüenza!!"

"I booked this apartment for 2 adults and 2 children, I understood that the appointment was a 2 bedroom apartment. What I did not understand was that the 2nd bedroom only had room for a single bed ( bunks would have been great) so 1 child had to sleep on the sofa bed in the living room. As the children have to go to bed earlier than my husband and I we ended up having to stay in our bedroom - we could have just booked a hotel room and laid on the bed! The idea was we would have room to relax on a...