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"The staff members were very patient helping me on transportation booking. Their kindness and customer service were significantly exceeding my expectations. Excellent job!"

"The location"

"Very new, well managed hotel. What we appreciated most is that it’s located right next to the Tokushima station, which was extremely convenient in getting around the area. "

"High quality to cost ratio "

"徳島駅前なので、便利です。"

"The staff was kind and friendl. Many spoke enough English to help me out. The food was delicious. And the rooftop hot tub was a dream. The hallways and room are a little muggy at first, and the smell of wood is strong, but once I turned down the ac and spent enough time it was all fine. "

"X"

"It’s a newly renovated room facing the sea. We have a good time here with Onsen, tea and evening lounge with drinks and snack. We will come back next time ."

"Very clean. Fresh towels every day. Although staff didn’t speak English, google translate worked well. Breakfast was fresh and very Japanese. Hot drink machine available at breakfast but water machine available 24 hours a day. Booking in easy, done by computer and it had English translation. Central for shops, trains, bars and food places. "