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Sofitel Legend The Grand Amsterdam

5.0 star property
Luxury Amsterdam hotel connected to a shopping center, a quick walk to Royal Palace

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Legend The Grand Amsterdam

Exterior
Garden
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 restaurants, breakfast, lunch, dinner served; international cuisine
Royal Suite, 1 King Bed (Butler Service,Living & Dining Area) | In-room dining

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Pet friendly
The price is SAR 1,253
SAR 1,522 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Junior Suite, 1 King Bed, View (View)

Junior Suite, 1 King Bed (View) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, 1 King Bed, View (View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, City View (Garden or City View)

Classic Room, 1 Queen Bed, City View (Garden or City View) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 Queen Bed, City View (Garden or City View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, View (Canal House)

Suite, 1 King Bed (Canal House) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 King Bed, View (Canal House)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 65 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 1 Queen Bed, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • Canal view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, City View (Garden, courtyard or City view)

Superior Room, 1 Queen Bed, City View (Garden, courtyard or City view) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 1 Queen Bed, City View (Garden, courtyard or City view)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, View (Opera)

Suite, 1 King Bed (Opera) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 King Bed, View (Opera)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, View (Imperial,Butler Service,Living Room)

Suite, 2 Bedrooms (Imperial,Butler Service,Living Room) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 2 Bedrooms, View (Imperial,Butler Service,Living Room)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 100 sq m
  • Canal view
  • Sleeps 5
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed (Butler Service,Living & Dining Area)

Royal Suite, 1 King Bed (Butler Service,Living & Dining Area) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Royal Suite, 1 King Bed (Butler Service,Living & Dining Area)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, View

Luxury Room, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Luxury Room, 1 King Bed, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 35 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 Double Bed, Connecting Rooms

Family Room, 1 Double Bed, Connecting Rooms | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Family Room, 1 Double Bed, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 King Bed, View

Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 King Bed, View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 55 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, City View (Garden, Courtyard or City View)

Superior Room, 2 Twin Beds, City View (Garden, Courtyard or City View) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 2 Twin Beds, City View (Garden, Courtyard or City View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Anantara Grand Hotel Krasnapolsky Amsterdam

Spa
Pet friendly
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (1003)
The price is SAR 992
SAR 1,205 total
includes taxes & fees
9 Jan - 10 January 2025
Anantara Grand Hotel Krasnapolsky Amsterdam

About the neighborhood

Map
Oudezijds Voorburgwal 197, Amsterdam, North Holland, 1012 EX

What's nearby

  • Dam Square - 5 min walk - 0.4 km
  • Royal Palace - 5 min walk - 0.5 km
  • Anne Frank House - 14 min walk - 1.2 km
  • Rijksmuseum - 19 min walk - 1.7 km
  • Van Gogh Museum - 8 min drive - 5.1 km

Getting around

  • Rokin Station - 5 min walk
  • Dam Stop - 5 min walk
  • Amsterdam Airport Schiphol (AMS) - 33 min drive

Restaurants

  • ‪Oriental City - ‬1 min walk
  • ‪Coffeecompany - ‬2 min walk
  • ‪Greenhouse - ‬1 min walk
  • ‪Wok to Walk - ‬2 min walk
  • ‪Saint Morris - ‬1 min walk

About this property

Sofitel Legend The Grand Amsterdam

Luxury historic hotel near Royal Palace
Located close to New Church and Kalverstraat, Sofitel Legend The Grand Amsterdam provides a terrace, a garden, and a library. Adventurous travelers may like the cycling at this hotel. Treat yourself to a massage, a facial, or a body treatment at Sofitel SPA, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Enjoy the gym, as well as activities like boat tours. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
Other perks at this hotel include:
  • An indoor pool
  • Continental breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • An electric car charging station, express check-out, and babysitting (surcharge)
  • Massage treatment rooms, an elevator, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 178 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Childcare services, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered self parking on site (EUR 100 per night)
  • Secured covered valet parking on site (EUR 100 per night)
  • Electric car charging station on site

Food and drink

  • Continental breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:30 AM on weekends: EUR 49 per person
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Bridges
  • Oriole
  • The Flying Dutchman
  • Library 'Or'

Things to do

  • Bicycle rentals
  • Boat tours
  • Fitness center
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (15069 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 41
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 29
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 75 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 90.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 49 per person
  • Covered self parking fee: EUR 100 per night
  • Covered valet parking fee: EUR 100 per night
  • Pet fee: EUR 75 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 5 stars.

Property is also known as

Amsterdam Grand Sofitel
Sofitel Amsterdam Grand
Sofitel Legend
Sofitel Legend Grand Amsterdam
Sofitel Legend Hotel
Sofitel Legend Hotel Amsterdam Grand
Accor The Grand Amsterdam
Amsterdam Sofitel
Sofitel Amsterdam
Sofitel The Grand Amsterdam Hotel Amsterdam
Sofitel Legend Grand Amsterdam Hotel
Sofitel Legend Grand Hotel
Sofitel Legend Grand
Sofitel Legend The Amsterdam
Sofitel Legend The Grand Amsterdam Hotel
Sofitel Legend The Grand Amsterdam Amsterdam
Sofitel Legend The Grand Amsterdam Hotel Amsterdam

Frequently asked questions

Does Sofitel Legend The Grand Amsterdam have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Sofitel Legend The Grand Amsterdam pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of EUR 75 per pet, per day. Service animals are exempt from fees.

How much is parking at Sofitel Legend The Grand Amsterdam?

Self parking is available for EUR 100 per night. Valet parking is available for EUR 100 per night.

What time is check-in at Sofitel Legend The Grand Amsterdam?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Sofitel Legend The Grand Amsterdam?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Sofitel Legend The Grand Amsterdam located?

This family-friendly Amsterdam hotel is located on the waterfront, within a 10-minute walk of Royal Palace, New Church, and Kalverstraat. Theater Tuschinski and Anne Frank House are also within 15 minutes. Dam Stop is only a 5-minute walk and Nieuwmarkt Station is 6 minutes.

Sofitel Legend The Grand Amsterdam Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 808 out of 1003 reviews" "
Rating 8 - Good. 133 out of 1003 reviews" "
Rating 6 - Okay. 41 out of 1003 reviews" "
Rating 4 - Poor. 9 out of 1003 reviews" "
Rating 2 - Terrible. 12 out of 1003 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful and the breakfasts were astounding. Our room a junior suite was perfect cleaned to a high standard every day. There was also a turn down service which added extra little touches. Also the reception staff were very friendly and helpful.
Stayed 4 nights in Dec 2024

10/10 Excellent

Paul, MADISONM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Aurius

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel stays I’ve ever had. The staff is also excellent from the moment you arrive until you leave.
Stayed 2 nights in Dec 2024

10/10 Excellent

RETAAJ, ALSURRA

Stayed 7 nights in Nov 2024

10/10 Excellent

David, Taipei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity !!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Lan N, Oxford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean hotel with attentive staff. Everyone was very helpful. Out bed was extremely comfortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

kevin

Liked: Amenities
Great!
Stayed 1 night in Nov 2024

6/10 Okay

Victoria

Stayed 4 nights in Oct 2024

8/10 Good

Lina, Boulder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is somewhat dated but the staff is excellent. We had some trouble with over generous comforters! The featherbed on top of the mattress made the sleeping experience much too soft and very, very hot!
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is absolutely a stunning piece of history. I highly recommend taking the tour of the hotel as seeing the wedding chamber is very worthwhile.
Stayed 7 nights in Oct 2024

10/10 Excellent

Priya

Stayed 2 nights in Sep 2024

10/10 Excellent

Howard, Dover

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally nice property. Great staff, nice rooms. The beds were incredibly comfortable. The breakfast buffet was pricey, but it did deliver on quality and variety. And of course a fantastic location and the place is quiet, which we liked.
Stayed 4 nights in Oct 2024

10/10 Excellent

Noof

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay the staff is amazing and helpful will stay in next time and definitely will recommend to friends
Stayed 4 nights in Sep 2024

10/10 Excellent

amado

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location
Stayed 2 nights in Sep 2024

10/10 Excellent

LOIS

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Sofitel was excellent. The location was perfect as it made it easy to get around.
Stayed 4 nights in Sep 2024

6/10 Okay

Idan

Liked: Cleanliness, property conditions & facilities
Staff, service, location, property - 5 stars Rooms below par. Small rooms made smaller by stuffing beds together to make an extra buck. Disappointing.
Stayed 4 nights in Sep 2024

8/10 Good

Jacob

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel staff and the restaurants are great. The rooms looked great and had a beautiful canal view. When we first got to our room we found a used hair comb by the bed and the bathroom smelt foul. We ran the shower and the smell went away for a short period. It came back through the night and was very unpleasant. The staff said they’d look into it but I’m assuming nothing could be done. Other than the smelly bathroom it’s a splendid location.
Stayed 1 night in Sep 2024

10/10 Excellent

Asseel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself looks classy, restaurant absolutely beautiful both food and looks wise, area close to the center and reception staff were excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffery

Stayed 2 nights in Aug 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been to some amazing hotels around the world, the staff and rooms of this place was pretty amazing. We now have turned this place into a yearly stop for us. Glad we didn’t stay anywhere else. They made my wife’s 40th so magical. Only thing I wish I had the ability to do is tip the staff as a group, especially the staff that made our room up multiple times a day, I wanted to thank them all rather than trying to hunt them down individually.
Stayed 5 nights in Aug 2024

10/10 Excellent

Darren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The best I’ve stayed at in Amsterdam. Will be back
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a 10 day stay on the same day we arrived because the original hotel we had stayed at was atrocious when we arrived. As soon as we entered the Sofitel it was like we had landed on a different planet. The friendliness and professionalism of the staff was second to none. They always remembered who we were and what rooms we were in and made us feel at home. Val the bartender at the Flying Dutchman had become part of our family! He is a absolutely the best and even checked in on us when he was on vacation! :) love love love ❤️
Stayed 10 nights in Aug 2024

8/10 Good

Srinath, Pleasanton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had booked a Junior Suite for just a night. It was a large room with a high ceiling, nicely furnished but quite odd. We checked in early and the front desk did warn us that the available room at that time was a bit funky and had stairs. The oddest design was that the toilet and shower areas were separate and at different levels. The toilet only had 2 small towels and no hand soap or lotion. The AC could just not cool the room enough and they brought in a couple of fans which helped. The room was right next to the street so we could hear people talking as they walked by. Luckily it did not seem like a very busy street. The staff was friendly and we were assigned a 'butler'. I am not exactly sure what was the purpose and how contacting him would be any different than calling the front desk. Anyway, he did help us get the fans for the room. We did not eat at their restaurant.
Stayed 1 night in Jul 2024

10/10 Excellent

Ronald Arenson,

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful attentive staff, beautiful facilities with lovely flowers. Great location
Stayed 2 nights in Jul 2024