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"Everything was excellent "

"When we arrived we found out they had been closed down by Mexican government. The guard at the gate called the manager who then booked us into the 5 star hotel in downtown Tequila. It was a more expensive hotel but they covered the cost difference. Very impressed with how they handled it."

"Very polite staff "

"Hacienda El Carmen is a rare gem! an oasis of tranquility where time slows down, and every visit is more magical than the last. This was my third stay, and each time, the experience somehow becomes even more extraordinary. The property itself is breathtaking, a beautifully preserved masterpiece that transports you to another era. But what truly makes it unforgettable is the people. The owner personally connects with each guest, and the entire team embodies genuine warmth and impeccable service. It’s a level of hospitality that feels almost lost in today’s fast-paced world. Mornings are extra special with the sounds of the birds, horseback rides through the serene grounds, interacting with the donkeys and geese, and the stillness of nature around us. The spa is beyond indulgent, offering treatments that melt away stress in one sitting. And the food? Absolutely divine! Every meal is a masterpiece, showcasing the rich flavors of Mexico in the most exquisite way. Just over an hour from Guadalajara, this is more than a getaway, it’s a sanctuary! If you're searching for a place to truly unwind, recharge, and be immersed in authentic Mexican hospitality, look no further. Hacienda El Carmen is simply paradise. "

"Walkable, close to the town center "

"We stay there in December 2024 hotel is so nice and clean,staff and service is great. Food was amazing. Dining area very clean and friendly. Definitely returning to this place."

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"The hotel is in a great location and convenient. Apparently the shower knobs were turned around. Cold was really hot and Hot was cold. First 3 days showered with cold water because i was told the hotel was full. I then informed them it was still cold after i saw less and less cars. Then they offered to come check it out and it was then when they said " ahhh well knobs are switched. It was overall a great stay wouldnt trade my room. "

"Está bien pero el pueblito no tienes muchas opciones."