From booking Boden Howe to vacating the property, we were completely satisfied with both our accommodations and our interactions with our hosts. The home is thoroughly updated and impeccably maintained yet retains its Cumbrian charm. The water is hot, the showers are strong, the beds are comfortable, the environs are quiet despite the in-town location (everything is in walking distance), the WiFi is fast, the kitchen is well equipped, the views are amazing--in sum, pretty much ideal.
The parking space, which is a short distance from the property, has the advantage of being safely out of the way of competing traffic--easy in-and-out.
We didn't use the spa passes that are included.
A few caveats (but not criticisms): while the washing machine works fine, there is no clothes drier. A drying rack and an outside clothes line are provided; the pathway from the street to the residence is quite steep, and the unit has 3 floors--so guests who find steep climbs or stairs difficult to negotiate will be challenged here.
The Metcalfs are friendly, experienced proprietors. We found them completely accommodating, earnest, and welcoming. Based on our June 2016 stay, one couldn't find a better arrangement or a better locale from which to explore the region.