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"Keep up the excellent work."

"When in Banos I always stay ar rge Sangay Spa Hotel"

"Staff and service was excelent"

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"They didn’t have rooms "

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"I understand the country has blackouts, but the hotel doesn't have a backup power generator; not even for the reception; therefore, there is no lights for the Wi-Fi. The hotel obtains the water from the water well by pump; therefore, because there is no power, there is no water for the toilets, showers, etc. The hydromassage pool water was cold."

"This hotel is amazing. The attention to detail was extraordinary from the decor, to the staff, to the excellent food, to the onsite bars. Loved it!"

"Hotel was clean and well kept, especially for an economical hotel. Price and value were good. The breakfast was included, and it was great. Amazing service. Very friendly and attentive."