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"Staff are polite and understanding"

"The hotel is right opposite the Amanohashidate station. The room was great and all should try the onsen. Staff speaks limited English but they are still very helpful and polite. The buffet breakfast is wonderful. Check out the spread of Japanese seafood items and the fish miso soup. Do plan for your dinner as many shops are closed after 5pm."

"Rooms are mostly on the second level. Not so appropriate for those who have problem climbing."

"This is located right smack in the middle of all you need to see in town. I love this place."

"The property is at a very convenient location where we can easily walk to the department store and super market across the street. The condition of the hotel is very new, and they provide a microwave and free tea and coffee at the community area for everyone to use."

"Neat and beautiful "

"We did not opt for the meal package so it’s possible we missed out on an amazing experience there but we did not miss out on the top level experience of the Kitanoya. Full Japanese ryokan room with the most luxurious 2 person open air granite ofuro I have ever seen let alone enjoyed with a delightful garden beyond. We chose this place to unwind from the crowds of Kyoto and we could not have made a better choice. Service was impecable. Can I give it a 6? The hotel matches the incomparable beauty and serenity of Amanohasidate. Arigato Hotel Kitanoya. "

"This is a hidden gem in my opinion. Location was super convenient, right next to the river and Amanohashidate sandbar. Very cleans and well maintained room, even has a massage chair in the room. Highly recommend this place if you’re looking for something more authentic and don’t mind that the place doesn’t have a lift and concierge/front desk."

"Very nice property in a great proximity to to the station and Toyota rental car. "