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"A great hotel. Everyone is incredibly friendly and helpful. A great experience."

"My stay at the Sonesta Hotel in Columbus was nothing short of exceptional. From the moment I arrived, I was greeted with warmth, professionalism, and a genuine sense of hospitality that made me feel truly welcome. The hotel itself is beautifully maintained—clean, comfortable, and stylish—but what truly sets this place apart is the outstanding customer service. Let me give a special shoutout to the dream team: Almonie Womack, Brian Dickers, and Dennis Larson. These three are absolute rockstars of hospitality. Almonie made me feel like royalty the moment I walked in—warm, welcoming, and full of positive energy. Brian was always one step ahead, anticipating needs I didn’t even realize I had—talk about next-level service! And Dennis? He’s the kind of professional who radiates pride in what he does. His dedication and genuine care for guests create an atmosphere that’s rare to find. The rooms were immaculate, the amenities top-tier, and the location perfect—but let’s be honest, it’s people like Almonie, Brian, and Dennis that turn a hotel stay into a five-star memory. I can’t recommend this place enough, and I’ll be telling everyone I know: if you’re staying in Columbus, Sonesta is the place to be."

"Great stay "

"The room was very clean and comfortable. A lot of variety in the breakfast buffet.The staff at the front desk was very accommodating from fixing a glitch in the bill to bringing me a hair dryer in minutes after I called to let them know our room's hairdryer was missing. Overall, a very pleasant stay "

"It was very clean "

"The place is really nice. Altho. I really hate offsite parking. I wish i would have known in advance. "

"Great hotel. Great staff. Not a lot to do around the hotel. "

"Conveniently located with a great aesthetic! Very friendly staff at every interaction."

"We were there for a volleyball tournament and everything was perfect the staff was super nice and helpful I do wish they offered a breakfast that’s included with the stay but honestly for the level of comfort and service all the staff offers is above and beyond. I definitely would recommend. "