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"First and foremost, for a 4-star hotel, this is the first time I heard of a hotel not having towel upon check-in. Second, they are very poor with responding to emails; we’ve had to send multiple emails in order to receive a simple yes or no answer (e.g. airport pick and drop-off). Ramadan at front desk was extremely helpful and accommodating as he was able to give us an early check-in which we’re thankful for. He was also very resourceful and gave us some names of local restaurants upon...

SAR 281 total

includes taxes & fees

16 Dec - 17 Dec

"We were initially given a dirty room. This was corrected promptly. The dining table in the room was really worn out with scuffs everywhere. The walls were stained. WiFi was decent as was the air con. Unfortunately, the lock on our door didn’t work and we spent the days there with a door that would never lock. We had someone walk into our room early in the morning. "

SAR 261 total

includes taxes & fees

15 Dec - 16 Dec

"I didn’t feel safe since there wasn’t a lot on the door that could be locked slowly from the inside and anyone with a key that works there could’ve just come in easily while I was sleeping or whatever the case may have been my only recommendation that I suggest that they get a lock on the inside of the door so you feel safer the other thing I would suggest is allowing people to safely secure their luggage and to check in earlier "

Recent reviews of Ali Yaata Station hotels

5/5 Excellent

"This hotel was great! The view from our room was amazing! It was very clean and the size of the room was super spacious. They offered a buffet for every meal on the 2nd floor throughout the day (an additional charge), but the food was great! One member of my group decided to use the spa and said the massage was the best they ever had. We had lunch at the buffet and the food was delicious and authentic. For dinner we had drinks first at the sky bar which had AMAZING views of the mosque lit up at sunset/night. We then went down one floor to their sky restaurant which also had great service and fine dining. I later ordered a bottle of wine with room service and they delivered it within 5 minutes. Since we were tired from our travels and only stayed a day at this hotel we really didn't have time to leave the hotel, but with all the amenities and great service, why would we!?! However, we did go to see the mosque which was a 10 minute cab ride away. We didn't get a chance to see Rick's Cafe, but that was also about a 10 minute cab ride away. Everything about this place seemed luxurious and the service was exceptional, which definitely elevated the experience. "

A verified traveler stayed at Hotel Kenzi Tower

Posted 20 hours ago