Hotel & Spa Alfândega da Fé

4.0 star property
Escape to mountain bliss where you can hike by day and unwind by night with rejuvenating treatments and gourmet meals.

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Photo gallery for Hotel & Spa Alfândega da Fé

Terrace/patio
Indoor pool, open 9 AM to 9 PM, sun loungers
Mountain view
Indoor pool, open 9 AM to 9 PM, sun loungers
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Hot Tub
  • Spa
  • 24/7 front desk
  • Breakfast included

Room options

Available filters for rooms
Showing 2 of 2 rooms

Premium Double Room

Highlights

Balcony
Air conditioning
LCD TV
Private bathroom
Hair dryer
Designer toiletries
Bidet
Minibar
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Twin Room

Highlights

Balcony
Air conditioning
LCD TV
Private bathroom
Hair dryer
Bidet
Minibar
Cable channels
  • 30 sq m
  • Sleeps 3
  • 1 Twin Bed

Similar properties

About the neighborhood

Map
Alto Da Serra De Bornes, Estrada Nacional 315, Apartado 23, Alfandega da Fe, 5350-909

What's nearby

  • Macedo de Cavaleiros Municipal Market - 19 min drive
  • Vila Flor Mother Church - 26 min drive
  • Albufeira do Azibo - 29 min drive
  • House of Careto - 32 min drive
  • Duoro River - 68 min drive

Getting around

  • Porto Airport (OPO) - 122 min drive

Restaurants

  • ‪Restaurante O Bairral - ‬15 min drive
  • ‪Alfândega Lounge Bar - ‬15 min drive
  • ‪Pastelaria Pérola Doce - ‬15 min drive
  • ‪São Sebastião - ‬15 min drive
  • ‪Bar dos Bombeiros - ‬14 min drive

About this property

Hotel & Spa Alfândega da Fé

Upscale hotel in the mountains
Consider a stay at Hotel & Spa Alfândega da Fé and take advantage of a free breakfast buffet, a rooftop terrace, and 2 coffee shops/cafes. Indulge in a body treatment, a facial, and a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Enjoy the gym, as well as activities like hiking/biking and rowing/canoeing. In addition to a garden and an arcade/game room, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool with sun loungers
  • Bike rentals, tennis courts, and wedding services
  • A front-desk safe, a 24-hour front desk, and an elevator
  • A TV in the lobby, multilingual staff, and a banquet hall
Room features
All guestrooms at Hotel & Spa Alfândega da Fé boast comforts such as air conditioning, in addition to amenities like free WiFi.
More conveniences in all rooms include:
  • Bathrooms with bathtubs and hair dryers
  • 30-cm LCD TVs with cable channels
  • Balconies, cribs/infant beds, and daily housekeeping

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–11 AM
  • 2 restaurants and 2 coffee shops
  • 3 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Nordeste
  • Verandas do Nordeste
  • Estalagem
  • Sabor
  • Cerejao Caipi

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Canoeing
  • Fitness center
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room
  • Tennis

Family friendly

  • Arcade/game room
  • Cribs/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool sun loungers
  • Rooftop terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cribs/infant beds (surcharge)

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 30-cm LCD TV
  • Cable channels

Outdoor space

  • Balcony

More

  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 17.5 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: EUR 17.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Pool access available from 9 AM to 9 PM

Property is also known as

Hotel Alfândega da Fé Alfandega da Fe
Hotel Alfândega da Fé
Alfândega da Fé
& Spa Alfandega Da Fe
Hotel & Spa Alfândega da Fé Hotel
Hotel & Spa Alfândega da Fé Alfandega da Fe
Hotel & Spa Alfândega da Fé Hotel Alfandega da Fe

Frequently asked questions

Does Hotel & Spa Alfândega da Fé have a pool?

Yes, this property has an indoor pool. Pool access is from 9 AM–9 PM.

Is Hotel & Spa Alfândega da Fé pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel & Spa Alfândega da Fé?

This property doesn't offer parking.

What time is check-in at Hotel & Spa Alfândega da Fé?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel & Spa Alfândega da Fé?

Check-out is at noon.

Where is Hotel & Spa Alfândega da Fé located?

Situated in the mountains, this spa hotel is within 12 mi (20 km) of Macedo de Cavaleiros Hospital, Coronel Albino Pereira Lopo Municipal Museum of Archeology, and Macedo de Cavaleiros Municipal Market. Macedo de Cavaleiros Cultural Center is 11.6 mi (18.6 km) away.

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Hotel & Spa Alfândega da Fé Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 63 out of 152 reviews
Rating 8 - Good. 52 out of 152 reviews
Rating 6 - Okay. 24 out of 152 reviews
Rating 4 - Poor. 9 out of 152 reviews
Rating 2 - Terrible. 4 out of 152 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Yigao

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel facilities seem quite nice, just lack of service staff. However the room we were assigned on the 1st floor does not have Wifi. The young fellow was kind enough to change us to a room on the 3rd floor, which was ok for us although it lacks certain amenities. The worst thing happened was upon the check out. We made the reservation on Orbitz and prepaid the total amount on June 9th (~a month prior). When we check out, the reception lady asks us to pay again. We showed her Orbitz confirmation email and our credit card statement showing the charge but she insists that room was not paid. She doesn’t speak or understand any English and didn’t understand email in English either. Unfortunately no any other staff was around to help. We wasted at least half an hour and were behind our schedule. We travel 4 months each year and this is the first time that we encountered such a nightmare. Either Orbitz messed up or the hotel’s system did. Anyway, I hope this will never happen again!
Stayed 1 night in Jul 2023

10/10 Excellent

Filipe

Stayed 2 nights in Sep 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Entorno fabuloso
Stayed 1 night in Aug 2024

10/10 Excellent

JONATHAN

Stayed 2 nights in Jul 2024

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vue fantastique, cadre extraordinaire.
Stayed 1 night in Jul 2024

6/10 Okay

Caroline

Liked: Staff & service
Disliked: Property conditions & facilities
Malheureusement établissement désuet
Stayed 1 night in Jun 2024

8/10 Good

Serafim

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Ruben

Liked: Property conditions & facilities, room comfort
Relaxante
Boa
Stayed 1 night in May 2024

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Diogo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Ricardo Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La tête dans les nuages
Très bon accueil, établissement très agréable et restauration typique et bonne.
Stayed 1 night in Jan 2024

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Sónia

Stayed 1 night in Jan 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Itamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeita estadia
Recebidos com extrema simpatia, upgrade de fim de ano, muito limpo, piscina nota 10, cafe bom. Toalhas e roupoes excellente qualidade. Ambiente acolhedor e espacos lindos.
Stayed 1 night in Dec 2023

10/10 Excellent

Angelo

Stayed 1 night in Dec 2023

10/10 Excellent

Sara

Stayed 1 night in Nov 2023

6/10 Okay

tomas

Stayed 3 nights in Sep 2023

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo!
Apesar de o wifi e a tv não estar a funcionar devido a um problema foi uma boa estadia Piscina exterior excelente e a interior nao fica muito atrás Comida muito boa
Stayed 2 nights in Sep 2023

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo muito bom. Só a carne do restaurante ficou além da expectativa carne fraca para o restaurante que é.
Stayed 3 nights in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023