Muthu Clube Praia da Oura Reviews, Deals & Photos 2025

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Ocean view with 2 outdoor pools, near Oura Beach

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Where to?

Dates

March 2025

April 2025

2 outdoor pools, pool umbrellas, sun loungers

Deluxe Room, Terrace Sea or Pool View ( 2 Pax) | Terrace/patio

Overview
Prices
Location
Amenities
Policies

Good

Popular amenities

Bar
Breakfast available
All inclusive
24/7 front desk
Laundry
Pool

SAR 262 total

includes taxes & fees

16 Mar - 17 Mar

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 23 of 23 rooms

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Luxury Apartment, Sea View (4 Pax)

Highlights

Balcony

Soundproofed

Air conditioning

Kitchenette

Refrigerator

Separate bedroom

Blackout drapes/curtains

1 bedroom
Sea view
Sleeps 4
2 Twin Beds and 1 Double Sofa Bed

Grand Junior Suite, 1 Bedroom( 4 Pax)

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Kitchenette

Refrigerator

Separate bedroom

41 sq m
1 bedroom
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Deluxe Apartment, 1 Bedroom, Sea or Pool View ( 4 Pax)

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Kitchenette

Refrigerator

Separate bedroom

41 sq m
1 bedroom
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Grand Junior Suite, 2 Bedroom (6 Pax)

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Kitchenette

Refrigerator

2 bedrooms

62 sq m
2 bedrooms
Sleeps 6
2 Double Beds and 1 Double Sofa Bed

Deluxe Apartment , 2 bedrooms, Sea or Pool View ( 6 Pax)

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Kitchenette

Refrigerator

2 bedrooms

50 sq m
2 bedrooms
Sleeps 6
2 Double Beds and 1 Double Sofa Bed

Deluxe Room, Terrace Sea or Pool View ( 2 Pax)

Highlights

Balcony

Soundproofed

Air conditioning

Kitchenette

Refrigerator

Blackout drapes/curtains

Shower/tub combination

21 sq m
Studio
Sleeps 2
1 Double Bed

Superior Room, Terrace, Garden View (2 Pax)

Highlights

Terrace

Soundproofed

Heating

Kitchenette

Refrigerator

Fan

Blackout drapes/curtains

21 sq m
Studio
Sleeps 2
1 Double Bed

Superior Apartment, 1 Bedroom, Garden View (2 Pax)

Highlights

Balcony

Separate sitting area

Soundproofed

Heating

Kitchenette

Refrigerator

Blackout drapes/curtains

41 sq m
1 bedroom
Sleeps 2
1 Double Bed

Apartment, 1 Bedroom (4 Pax)

Highlights

Balcony

Separate sitting area

Soundproofed

Heating

Kitchenette

Refrigerator

Blackout drapes/curtains

41 sq m
1 bedroom
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Standard Room, Terrace (2 Pax)

Highlights

Terrace

Soundproofed

Heating

Kitchenette

Refrigerator

Fan

Blackout drapes/curtains

21 sq m
Studio
Sleeps 2
1 Double Bed

Deluxe Apartment , 2 bedrooms, Sea or Pool View (4 Pax)

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Kitchenette

Refrigerator

2 bedrooms

50 sq m
2 bedrooms
Sleeps 4
2 Double Beds

Deluxe Apartment, 1 Bedroom, Sea or Pool View ( 2 Pax)

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Kitchenette

Refrigerator

Separate bedroom

41 sq m
1 bedroom
Sleeps 2
1 Double Bed

Deluxe Apartment, 1 Bedroom, Sea or Pool View ( 2 Adults 2 Children)

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Kitchenette

Refrigerator

Separate bedroom

41 sq m
1 bedroom
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Luxury Apartment, Sea View (2 Pax)

Highlights

Balcony

Soundproofed

Air conditioning

Kitchenette

Refrigerator

Separate bedroom

Blackout drapes/curtains

1 bedroom
Sea view
Sleeps 2
2 Twin Beds

Apartment, 1 Bedroom (2 Adults 2 Children)

Highlights

Balcony

Separate sitting area

Soundproofed

Heating

Kitchenette

Refrigerator

Blackout drapes/curtains

41 sq m
1 bedroom
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Apartment, 1 Bedroom (2 Pax)

Highlights

Balcony

Separate sitting area

Soundproofed

Heating

Kitchenette

Refrigerator

Blackout drapes/curtains

41 sq m
1 bedroom
Sleeps 2
1 Double Bed

Deluxe Apartment, 1 Bedroom, Sea or Pool View ( 2 Adults 1 Child)

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Kitchenette

Refrigerator

Separate bedroom

41 sq m
1 bedroom
Sleeps 3
1 Double Bed and 1 Twin Sofa Bed

Superior Apartment, 1 Bedroom, Garden View (4 Pax)

Highlights

Balcony

Separate sitting area

Soundproofed

Heating

Kitchenette

Refrigerator

Blackout drapes/curtains

41 sq m
1 bedroom
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Deluxe Apartment , 2 bedrooms, Sea or Pool View ( 2 Adults 2 Children)

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Kitchenette

Refrigerator

2 bedrooms

50 sq m
2 bedrooms
Sleeps 4
2 Double Beds

Luxury Apartment, Garden View (4 Pax)

Highlights

Balcony

Soundproofed

Air conditioning

Kitchenette

Refrigerator

Separate bedroom

Blackout drapes/curtains

1 bedroom
Sleeps 4
2 Twin Beds and 1 Double Sofa Bed

Luxury Apartment, Garden View (2 Pax)

Highlights

Balcony

Soundproofed

Air conditioning

Kitchenette

Refrigerator

Separate bedroom

Blackout drapes/curtains

1 bedroom
Sleeps 2
2 Twin Beds

Luxury Room, Terrace, Garden View (2 Pax)

Highlights

Balcony

Soundproofed

Air conditioning

Kitchenette

Refrigerator

Blackout drapes/curtains

Shower/tub combination

Studio
Sleeps 2
2 Twin Beds

Luxury Room, Terrace, Sea View (2 Pax)

Highlights

Balcony

Soundproofed

Air conditioning

Kitchenette

Refrigerator

Blackout drapes/curtains

Shower/tub combination

Studio
Sea view
Sleeps 2
2 Twin Beds

Similar properties

Pool
All inclusive
Kitchen
Parking included

SAR 249 total

includes taxes & fees

18 Mar - 19 Mar

About the neighborhood

Praia da Oura Apartado 827, Rua Oliveira Martins, Albufeira, 8200-901

What's nearby

Oura Beach - 5 min walk - 0.5 km
The Strip - 6 min walk - 0.5 km
Santa Eulalia Beach - 16 min walk - 1.4 km
Balaia Golf Village - 4 min drive - 2.7 km
Albufeira Old Town Square - 7 min drive - 5.5 km

Getting around

Albufeira - Ferreiras Station - 14 min drive
Faro Intl. Airport (FAO) - 43 min drive

Restaurants

‪Sizzling Stone - Actividades Turísticas - ‬6 min walk
‪Pints & Pitchers Sports Bar - ‬5 min walk
‪Beach Caffé - ‬8 min walk
‪SolCaffe - ‬4 min walk
‪Lara's Plaice FISH & CHIPS - ‬5 min walk

About this property

Muthu Clube Praia da Oura

Ocean view with 2 outdoor pools, near Oura Beach

At Muthu Clube Praia da Oura, hit the beach, dine onsite at Jacs Restaurant, or enjoy a drink at one of the aparthotel's 2 poolside bars. Each apartment features a kitchenette with a refrigerator and a microwave, plus free WiFi and a TV with satellite channels. A balcony, an electric kettle, and a hair dryer are among the other amenities available to guests. Weekly housekeeping is available.

Muthu Clube Praia da Oura offers 531 accommodations with hair dryers and blackout drapes/curtains. Rooms open to balconies. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Satellite television is provided. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

All inclusive details

All-inclusive room rates at Muthu Clube Praia da Oura are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included

Bottled liquor included

Meals and beverages at companion properties

Dining and beverage availability limited at one or more venues

Entertainment

Onsite entertainment and activities

Languages

English, French, Portuguese, Spanish

Property amenities

Beach

On the beach

Pool/Spa

2 outdoor pools
Sun loungers
Umbrellas
Sauna
Massages

Internet

Free WiFi

Parking and transportation

Free self parking on site
Free offsite parking
Street parking available
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Area shuttle (surcharge) up to 3 km
Shopping center shuttle (surcharge)

Family friendly

Free children's club
Children's pool
Playground
Babysitting (surcharge)

Restaurants on site

Jacs Restaurant
Pizza House
Ocean Bar
EL MEXICANO
IL TERRAZZO

Kitchenette

Refrigerator
Microwave
Electric kettle
Cookware/dishes/utensils

Dining

Full breakfast available for a fee daily 8:00 AM–10:30 AM: EUR 12 for adults and EUR 6 for children
12 restaurants and 6 coffee shops
2 poolside bars and 6 bars/lounges
Snack bar/deli
Coffee/tea in a common area

Bedrooms

Bed sheets provided

Bathrooms

Shower/tub combination
Towels provided
Hair dryer

Living spaces

Library

Entertainment

TV with cable/satellite service
Pool or billiards table
Books
TV in a common area
Karaoke

Outdoor areas

Balcony
Terrace
Garden

Laundry

Laundry facilities

Pets

No pets allowed

Suitability/Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Soundproofing
Wheelchair accessible (with limits)
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchair-accessible pool
Smoke-free property

Services and conveniences

Tour/ticket assistance
Limited housekeeping
Multilingual staff
Phone
Luggage storage
Blackout drapes/curtains
Safe at front desk
Iron/ironing board (on request)
Safe (surcharge)
Vending machine

Location highlights

Near the ocean
Near the sea
On the waterfront
Near the boardwalk/promenade
Near the airport
Near a train station
In the city center

Things to do

Outdoor tennis courts
Health club access nearby
Mountain biking nearby
Parasailing nearby
Boat tours nearby
Snorkeling nearby
Scuba diving nearby
Windsurfing nearby
Scooter/moped rentals nearby
Hiking/biking trails nearby
Golf nearby

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
First aid kit
Security system

General

531 rooms
9 floors

Policies

Check-in

Check-in start time: 5 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

The mandatory service fee covers a credit card verification fee, charged at time of booking. The fee is not charged for nonrefundable bookings.

Optional extras

Fee for full breakfast: approximately EUR 12 for adults and EUR 6 for children
Airport shuttle fee: EUR 20 per person (roundtrip)
In-room safe fee: EUR 2.60 per night
Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property Registration Number 4539

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Apartments Clube Praia da Oura

Apartments Praia da Oura

Clube Oura

Clube Praia da Oura

Clube Praia da Oura Albufeira

Clube Praia da Oura Apartments

Clube Praia da Oura Apartments Albufeira

Praia Apartments

Praia da Oura Apartments

Praia Oura Apartments

Clube Praia Da Oura Albufeira, Portugal - Algarve

Clube Praia Da Oura Hotel Albufeira

Clube Praia da Oura Apartments Apartment Albufeira

Clube Praia da Oura Apartments Apartment

Clube Praia Da Oura Albufeira Portugal - Algarve

Muthu Clube Praia da Oura Apartment Albufeira

Muthu Clube Praia da Oura Apartment

Muthu Clube Praia da Oura Albufeira

Muthu Clube Praia da Oura Aparthotel

Muthu Clube Praia da Oura Aparthotel Albufeira

Frequently asked questions

Does Muthu Clube Praia da Oura have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Muthu Clube Praia da Oura pet-friendly?

No, pets are not allowed at this property.

How much is parking at Muthu Clube Praia da Oura?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Muthu Clube Praia da Oura?

Check-in start time: 5 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Muthu Clube Praia da Oura?

Check-out is at 10 AM.

Does Muthu Clube Praia da Oura provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 20 per person applies.

Are there all-inclusive benefits at Muthu Clube Praia da Oura?

Some rate plans available at this property are all-inclusive.

Where is Muthu Clube Praia da Oura located?

Located in Albufeira, this beachfront aparthotel is in the city center and within a 10-minute walk of Oura Beach and The Strip. Albufeira Old Town Square is 2.1 mi (3.4 km) away.

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Muthu Clube Praia da Oura Reviews

7.4

Good

7.6/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

6/10 Okay

Claire

16 September 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Nice room but was so noisy people where shouting and banking about all night so didn't get much sleep

Stayed 1 night in Sep 2024

4/10 Poor

Ching Yee

12 October 2024

Disliked: Cleanliness, amenities, property conditions & facilities

The room are too small with bad smells,

Stayed 5 nights in Oct 2024

10/10 Excellent

Andrea

17 March 2024

Liked: Cleanliness, room comfort, communication

Wonderful stay

Wonderful stay loved everything about it. Location good right by the beach 30 min stroll to Albufeira some nice bars nearby. Loved it! Our only regret is we’ve left it 8 years since our last visit!

Stayed 5 nights in Mar 2024

10/10 Excellent

LONGZHAO

5 December 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

excellent location on the beach. Convenient to walk to nearby shopping stores.

Stayed 7 nights in Nov 2023

10/10 Excellent

ken

21 November 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

Great resort. Nice room and pools. Beside the beach. Good food and friendly staff.

Stayed 5 nights in Nov 2023

10/10 Excellent

Robert

22 July 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

Loved it, great for families! Lovely pool and next to the beach!

Stayed 7 nights in Jul 2023

10/10 Excellent

Samantha

17 March 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Fabulous place for long stay! We stayed 2 month and we have to give full credit to Rui at front desk! He was amazing, helpful, and anytime anything needed attention, he was right on it. He was so wonderful and our favourite staff member. Thank you so much for being so kind to us while we were here.

Stayed 4 nights in Mar 2024

8/10 Good

Mark

1 July 2022

Liked: Amenities, property conditions & facilities

We love this place, sadly this trip was a bit spoit by stag parties.

Stayed 5 nights in Jun 2022

8/10 Good

purushottam

19 October 2023

Liked: Cleanliness, room comfort, communication

Muthu!!!

Great choice if you are looking for an all-inclusive. Great selection of food and entertainment options. Close enough to the main streets but far enough away that it isn't loud. I highly recommend checking out Old Town Albufeira as well while you're in town.

Stayed 4 nights in Sep 2023

10/10 Excellent

Samantha

18 March 2024

Liked: Cleanliness, property conditions & facilities, communication

We stayed for over a month, and we doubt with a gentleman by the name of Rui, at the front desk. He was so incredibly helpful, friendly, insightful, and gave us some phenomenal suggestions. No request was too small or too big. His Customer service really made our trip memorable. He gave us ideas for places to go, restaurants, bakeries, local things to do, and if we had any issues at all, they were dealt with, in an expedient fashion! Fabulous room, we upgraded to a two bedroom suite overlooking the ocean. I would recommend this property every time. We took the self catering option, which was wonderful.

Stayed 3 nights in Mar 2024

6/10 Okay

Denise

6 March 2024

Liked: Cleanliness

Disliked: Communication

Hotel more like a 3 star. Room clean but a long distance down up and down a hill to the restaurant. Then faced with numerous steps to the restaurant. Apparently there is another way in but this is not advertised. Paper and plastic cups in restaurant and you are not allowed to take these out of the restaurant. Outside area for entertainment is cold and not inviting. Food okay. Staff unsmiling. Beautiful location by the sea.

Stayed 5 nights in Mar 2024

6/10 Okay

Jack

2 July 2024

Liked: Cleanliness, room comfort, communication

The hotel is very large, catering for all types of guests. I had a good size room with my own balcony, without paying extra. The room was clean and beds comfy. Throughout the room, there was a few aspects which required maintenance, most importantly, the door being difficult to lock. The pool area is very large, but also extremely busy throughout the day, which, isn’t exactly a relaxing experience. However, there is a very pleasant beach right next to hotel for those who would prefer peace a quiet. The down side was that my room was located directly across from a nightclub which played music until the early hours of the morning, which some may find difficult to sleep with. I’m addition, the hotel seems to attract a large amount of young adult as patrons, who are often noisy themselves. Parking at the hotel is available within their car park, but this can become full easily. When this happens, you can park on the street at no extra cost.

Stayed 3 nights in Jun 2024

4/10 Poor

Ryan

17 August 2023

Disliked: Cleanliness, amenities, property conditions & facilities

Below average hotel - the “all inclusive” (doesnt even include coffee at the main bar…) is runned down. We were missing towels one day, and had sheets put on that had yellow pee spots. Of all the nice places in Albufeira, would definitely never stay here again. Considering that Muthu seems to be a common hotel here, it really is below average.

Stayed 4 nights in Aug 2023

4/10 Poor

Ingrida

18 September 2022

Disliked: Cleanliness, room comfort, communication

Trash Muthu Clube Praia da Oura

Disappointed hotel is in bad condition patio furniture swimming pool furniture is in Trash condition people don’t believe in pictures on any website liars liars liars

Stayed 8 nights in Sep 2022

6/10 Okay

Verified traveler

31 August 2022

Disliked: Room comfort

No parking

No parking available onsite. Had to find parking and then pay extra for that. For the number of rooms that the hotel has, they need more parking spots.

Stayed 1 night in Aug 2022

2/10 Terrible

Johann

26 June 2023

Disliked: Cleanliness, room comfort, communication

Nightmare at 5 star

Need to change hotel which was further to the beach and the check was slow they take 20 minutes to find my reservation , the hotel is overflow with british who are drunk all night and scream and fight in the hotel I couldn’t sleep the room are so run down

Stayed 1 night in Jun 2023

2/10 Terrible

Howard

8 January 2023

Disliked: Cleanliness, room comfort, communication

Awful room next to public toilets. Had to pay to upgrade. Rude and aggressive staff. Disgusting undercooked food

Stayed 4 nights in Jan 2023

6/10 Okay

Ayaz

23 October 2023

Liked: Cleanliness, communication

Disliked: Amenities, property conditions & facilities

We hotels heart lies in its staff! The hotels area is big and complicated, also it is somehow old and shows basic equipment. There are many employees who maintain the hotel and everybody is helpful and friendly, for instance the ladies at the reception who helped us a lot when we had a problem with our room and the guys at the restaurants & bars. The food at the buffets is good. Fresh salads bar and desserts. If you re going to choose fast food, dont expect much. Same for the wine. In conclusion, it is enjoyable. Has perfect location next to sea. Try to got a room in the backside, where it is calmer. And be good to the staff, they will be good to you.

Stayed 2 nights in Oct 2023

6/10 Okay

Cesar

25 July 2022

Disliked: Cleanliness, room comfort

It was not what we expected.

Stayed 3 nights in Jul 2022

2/10 Terrible

Luis

24 July 2022

Disliked: Cleanliness, room comfort, communication

Warning this is a ripoff

This is a ripoff. The photo are not real. Too expensive and very poor, cheap. I want my money back. Even the guy in the front desk agreed that photos and price were not right. Very disappointed also how Hotels.com handled our problem

Stayed 1 night in Jul 2022

6/10 Okay

Gunnar Gils

29 June 2024

Disliked: Cleanliness, communication

Noisy and a lot of bugs

Noisy place with a lot of partying. We stayed there for 2 weeks and had 10 cockroaches during that time. The first one slid right under the front door moments after we arrived. When we complained they tried relocating us to a smaller room with a terrible balcony and judging by the location it would have been a lot noisier so we refused. All they did to remediate the problem was to clean the room a little better and give us some bug spray. We asked them to fix the door so the cockroaches wouldn't get under the door and they said they'd contact maintenance but they never came so we had to stuff the gap with toilet paper for the rest of the trip. It wasn't until the 3rd complaint on the 12th day that someone took us seriously and finally contacted management. We had asked to contact someone in management before but they wouldn't do it. We were finally offered a better room but with only two nights left we didn't feel like moving. We were used to the roaches anyway. Apart from the roaches the room was nice enough. Close to the beach, nice balcony and a terrific view.

Stayed 14 nights in Jun 2024

2/10 Terrible

Cherry

3 January 2024

Disliked: Amenities, property conditions & facilities, communication

***JUST DON'T DO IT*** We did go out of season and did get a good price on All Inclusive but I did not expect what we got. The hotel grounds are beautiful and gorgeous beachfront location but the rooms are tired (although clean) and don't dare ask for a double bed. Having booked a double room on Expedia I did not expect 2 single beds pushed together and made as 2 singles. Not a major thing but when I had the audacity to contact reception to quey this I was immediately shut down with a passive aggressive; "Not being rude 'Madam', you booked an apartment, you get twin beds. There are no doubles". Then there was the issue with booking for the A La Carte restaurants. These are grim. Plastic chairs under plastic tarpaulin for the 'Mandarin' and 'Mexican'. The food not much better. Having been told they were fully booked (and eventually got booked in) there was barely anyone there and no atmosphere and half hearted service. Drinks are basic. Beer and warm wine in the buffet in plastic cups, the only glass is in the A la Carte's. Even at The Ocean Bar it was plastic cups but the staff down there actually raised a smile and were friendly and made semi-decent cocktails. It is a bland hotel with bland food and no atmosphere. Severely dated with rude and disinterested staff. Maybe it's better in the summer months??? I somehow doubt it. I have travelled alot and can honestly say that this was the poorest customer service and expertise at a hotel that I've ever had.

Stayed 3 nights in Dec 2023

2/10 Terrible

Meshay

11 July 2022

Disliked: Cleanliness, property conditions & facilities, communication

The property is advertised lovely, but the room is like a college dorm room in the 70's. There were small flies and mosquitoes dead and alive in the room. The property is in serious need of renovation. The terrace was filthy. There were no towels in the room. Front desk reception wouldn't answer the phone for over an hour. Ended up walking to reception to get them and they said they were 2 busy 2 answer. There was no wifi. Dr. Muthu should be ashamed of him self for allowing this property to be operable. It's not up to standard at all! All of these properties I see his name on in this area and he wont take out the time or money to bring this property up to standard. Another family was upset because their AC wasnt working for 3 days and they were getting bitten by mosquitoes sleeping with their door open because its so hot. People stop staying here and paying to accept these deplorable conditions. The more people keep patronizing he will never fix it! There are better more reasonably priced accommodations in the area. Were at the Auramar Beach Hotel now! What a pleasant difference! For less money! And check out is not 10:00 am!

Stayed 1 night in Jul 2022

4/10 Poor

Gurupdesh

19 September 2022

Disliked: Communication

Total disappointment.

We booked our hotel and arrived at 830 pm and checked in. Our room had 2 single beds instead of a double size we requested, no towels and then the Air conditioning didn't work. The maintenance worker tried to fix it but gave up and said I can bring you a fan. When we went to the bathroom, there were ants all over in the bathroom. This all took two hours. We tried to contact the manager, The most frustrating part was the manager didn't even bother to come out of her office to speak with us. We were told to sit in the Lobby outside her office. It took us until after 11 pm trying to get the mess fixed and finally get moved to another room. I was really foreword to going to a 4 star hotel and it looked really good when we saw it but it was very disappointing. I think Dr. Mutu had a great vision but the place is sadly lacking. It hardly looked like 4 star inside, needlng maintenance to be kept up at least in section K where we were. We were given the second room we were assured we could stay and check out at 12 noon which was nice because regular check out time was 10:00 Am. But the next morning we we're woken by cleaning staff knocking at 0915 and told it's check out time. I think there is no coordination between the staff. There is lack of maintenance staff. One guy was running around trying to do everything. The staff was carrying towels and sheets in plastic bags. In some areas the staff was using grocery store carts to move stuff.

Stayed 1 night in Sep 2022

4/10 Poor

Michael

16 November 2024

Liked: Cleanliness

Disliked: Communication

Stayed 1 night in Nov 2024

Muthu Clube Praia da Oura

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Luxury Apartment, Garden View (4 Pax)

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Luxury Room, Terrace, Sea View (2 Pax)

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