4/10 Poor
V. Canli, California
30 June 2013
Liked: Staff & service
Disliked: Room comfort
You get your money's worth, but.......
I was there with my 18 year old grandson. His activities and interests and mine obviously not the same. At check-in we were given one single key to the room. I asked for a second key and was told that their system did not permit them to program a second key.
As the designated driver I wanted to go to bed early as I had a long drive ahead of us the following day. My grandson, on the other hand wanted to go to a disco along with a group of young people from the hotel. He was expected to get back around 03:30 am or so. I told him to take the key with him. I woke up in the middle of the night soaked in sweat. I got up to check on the air conditioner, to my horror I discovered that there was no power in the room. I slipped a credit card in the slot that holds the room key to turn on the power in the room. It did not work. I tried another, same result. The system must have been a smart one that works only when the programmed room key is inserted. I went to the bath room in the dark the best way I could, opened the balcony door and went to bed annoyed and worried about the forthcoming long drive and safety because of lack of sufficient sleep. I would never stay there again unless I am by myself, with no roommate, or they find a way to give each occupant a room key of his or her own.