Fujairah Rotana Resort & Spa

5.0 star property
Beachfront hotel with relaxing spa services

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fujairah Rotana Resort & Spa

Exterior
Front of property
Suite, 1 Bedroom, Balcony, Ocean View | View from room
Room, 1 King Bed, Terrace, Garden View | 1 bedroom, down comforters, minibar, in-room safe
Sports facility

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Gym
    Gym
The price is SAR 654
SAR 821 total
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 20 of 20 rooms

Room, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2020
Down duvet
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, Terrace, Oceanfront

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2020
Down duvet
Separate bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, Balcony, Oceanfront

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2020
Down duvet
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, Terrace, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2020
Separate bedroom
Down duvet
  • Sleeps 4
  • 1 King Bed

Suite, Balcony, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2020
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Family Room, Multiple Beds, Connecting Rooms

Highlights

Yard
Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2020
  • 76 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Room, 1 King Bed, Balcony, Oceanfront

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Renovated in 2020
Down duvet
Separate bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds (Guest)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Renovated in 2020
Down duvet
Separate bedroom
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed (Guest)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Renovated in 2020
Sofa bed - single
Down duvet
Separate bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, Terrace, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Renovated in 2020
Down duvet
Separate bedroom
Hair dryer
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Terrace, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Renovated in 2020
Down duvet
Separate bedroom
Hair dryer
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, Balcony, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Renovated in 2020
Down duvet
Separate bedroom
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Renovated in 2020
Down duvet
Separate bedroom
  • Sleeps 3
  • 1 King Bed

Room, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2020
Sofa bed - single
Down duvet
  • Sleeps 4
  • 1 King Bed

Room, 2 Twin Beds, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Renovated in 2020
Down duvet
Separate bedroom
Hair dryer
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Renovated in 2020
Sofa bed - single
Down duvet
Separate bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Balcony, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2020
Separate bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Twin Beds, Terrace, Oceanfront

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Renovated in 2020
Down duvet
Separate bedroom
Hair dryer
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Terrace, Oceanfront

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Renovated in 2020
Down duvet
Separate bedroom
Hair dryer
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, Balcony, Oceanfront

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Renovated in 2020
Down duvet
Separate bedroom
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the neighborhood

Map
Dibba Road, Al Aqah Beach, Al Aqah, 1856

What's nearby

  • Al Badia Mosque - 8 min drive - 7.2 km
  • Wadi Stone Village - 12 min drive - 7.9 km
  • Dibba Pot Roundabout - 15 min drive - 16.7 km
  • Khor Fakkan Beach - 16 min drive - 15.0 km
  • Sambraid Beach Park - 20 min drive - 18.6 km

Getting around

  • Dubai Intl. Airport (DXB) - 100 min drive

Restaurants

  • ‪ملك الكرك - ‬10 min drive
  • ‪Hygge Cafe - ‬16 min walk
  • ‪Kabab Albastakiah - ‬16 min walk
  • ‪Intercontinental Fujairah Resort Club Lounge - ‬16 min walk
  • ‪SALiA - Seafood & Grill - ‬3 min drive

About this property

Fujairah Rotana Resort & Spa

Luxury eco-certified hotel refurbished in 2020 and located near Khor Fakkan Beach
Located close to Wadi Stone Village, Fujairah Rotana Resort & Spa provides a swim-up bar, a beach bar, and a poolside bar. With a private beach, beachfront dining, and sun loungers, this hotel is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna or steam room, and indulge in a manicure/pedicure, a body treatment, or a hot stone massage. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and ocean views. Fitness classes are offered at the gym; other things to do include beach volleyball, boat tours, and parasailing. Stay connected with free in-room WiFi, and guests can find other amenities such as a free daily manager's reception and a terrace.
Additional perks include:
  • An outdoor pool and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and 2 outdoor tennis courts
  • Access to a nearby health club, supervised childcare (surcharge), and a front-desk safe
Room features
All 250 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with rainfall showers and free toiletries
  • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, Arabic, English, Filipino, French, German, Hindi, Indonesian, Romanian, Russian, Thai, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured, covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: AED 99 for adults and AED 49.5 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)
  • Hosted evening meal available daily for a fee

Restaurants on site

  • Mozaique
  • Waves Beach Restaurant
  • Bar Muda
  • SHARKEYS BAR
  • AL FALAJ LOBBY CAFE Snack

Things to do

  • 2 outdoor tennis courts
  • Access to nearby health club
  • Access to nearby outdoor pool
  • Fitness classes
  • Beach volleyball
  • Bike parking
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness center
  • Foosball table
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Parasailing
  • Playground
  • Sauna
  • Spa services
  • Steam room
  • Table tennis
  • Tennis
  • Volleyball

Family friendly

  • Access to nearby outdoor pool
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Water sports equipment

Business services

  • Computer station
  • Conference space (3767 square feet)
  • Meeting rooms - 4

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Thai
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 40
  • 9 stairs to reach property
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • At least 80% lighting from LEDs
  • Bingo
  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Games
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • Renovated entire property - May 2020
  • Reusable cups only

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: 50 percent of room rate

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Check-in time is 3 PM on Thursday and Friday.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 500 per stay
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 99 for adults and AED 49.5 for children
  • Airport shuttle fee: AED 378 per vehicle (one-way, maximum occupancy 4)
  • Late check-out fee: 50 percent of room rate
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
Tax ID - 100234195400003
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility or spa tub, and guests under 16 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Al Aqah Fujairah
Al Aqah Fujairah Rotana
Al Aqah Resort
Al Aqah Resort Fujairah
Fujairah Rotana
Fujairah Rotana Al Aqah
Fujairah Rotana Resort
Fujairah Rotana Resort Al Aqah
Rotana Al Aqah Fujairah
Rotana Fujairah
Fujairah Rotana Hotel
Fujairah Rotana Resort & Spa - Al Aqah Beach Hotel Fujairah
Fujairah Rotana Resort And Spa - Al Aqah Beach
Rotana Hotel Fujairah
Fujairah Rotana Resort Al Aqah Beach
Fujairah Rotana Al Aqah Beach
Fujairah Rotana Resort Spa
Fujairah Rotana & Spa Al Aqah
Fujairah Rotana Resort & Spa Hotel
Fujairah Rotana Resort & Spa Al Aqah

Frequently asked questions

Does Fujairah Rotana Resort & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–6:30 PM.

Is Fujairah Rotana Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Fujairah Rotana Resort & Spa?

Self parking and valet parking are free at this property.

What time is check-in at Fujairah Rotana Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Fujairah Rotana Resort & Spa?

Check-out is at noon. Late check-out is available for a 50% fee.

Does Fujairah Rotana Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 378 per vehicle applies.

Where is Fujairah Rotana Resort & Spa located?

Nestled on the beach, this Al Aqah hotel is within 9 mi (15 km) of Al Badia Mosque, Wadi Stone Village, and Khor Fakkan Beach. Dibba Pot Roundabout and Sambraid Beach Park are also within 12 mi (20 km).

Fujairah Rotana Resort & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 59 out of 173 reviews" "
Rating 8 - Good. 69 out of 173 reviews" "
Rating 6 - Okay. 21 out of 173 reviews" "
Rating 4 - Poor. 14 out of 173 reviews" "
Rating 2 - Terrible. 10 out of 173 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yekta

Stayed 1 night in Apr 2024

8/10 Good

SHANKAR

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

rajesh

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Fabulous but
Stay was amazing. The only issue was with the cleanliness of the swimming pool which was dirty and slippery, also it was smelly. This might be due to the huge crowd But the Hotel should be equipped to manage it.
Stayed 1 night in Nov 2023

10/10 Excellent

Samer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 1 night with 3 children of different ages. The hotel was excellent and the children enjoyed the pool and the beach. The staff were very friendly and helpful. The food was very good. I highly recommend to this hotel.
Stayed 1 night in Mar 2023

10/10 Excellent

Serkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Water is amazing. Low rise resort offering great views
Stayed 1 night in Dec 2020

8/10 Good

Rakesh

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Sugumar

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019

10/10 Excellent

Dedra mousa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق نظيف يستحق خمس نجوم وأكثر
الفندق جميل خاصه للازواج،الغرفه جدا نضيفه والي لفت نظري انو الحمام توجد فيه كل الادوات من معجون اسنان وادوات حلاقه قد تكون غير موجوده بالفنادق الاخرى،غير الصابون نوعيتها ممتازه وطبيعيه،يتم كل يوم تنظيف الغرف،تم الاستجابه لطلباتنا بسرعه،الشاطئ نظيف وممتع،كل الموظفين بشوشين،غير في جهاز اي تي ام لبنك بوظبي التجاري لسحب الاموال عند الاستقبال،الفطور بوفيه جيد ومتنوع وقد ساعدنا عبد الرحمن جدا عند الفطور ‘في خدمتنا ‘،الغرف جميله وواسعه ومواجه للبحر
الجميل ان الشبابيك تفتح وقريب الشاطئ
الشاطئ نظيف وجيد للسباحه وهادئ لا ازعاج فيه،فقد نمت على الشاطئ دون ازعاج
Stayed 2 nights in Dec 2019

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Suite was big and had a panoramic view
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Hazim, Riyadh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for relaxation need to improve food menu and choices
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location along the beach. The suite was overlooking sea and balcony offered amazing view. The staff was very friendly and corteous. The food was great with loads of choices. One of my best experiences.
Stayed 2 nights in Aug 2019

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
very nice
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good property , good hotel , good staff But ac smells bad due to humidity
Stayed 2 nights in Aug 2019

10/10 Excellent

Sonia, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So relaxed we thought we died.
Best holiday yet!! Excellent and helpful staff, LOTS of activities to do, and the kids club was amazing! Only downside was uncomfortable squeeze to use the toilet; remove glass wall or redesign bathroom. Definitely rebooking.
Stayed 3 nights in Jun 2019

8/10 Good

Nitin

Liked: Cleanliness, staff & service
Short of amenities, like hair dryer and dental kit
It is a good hotel, the location and beach is nice. The front desk and restaurant staffs are very friendly.
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
I was offered a paid upgrade during check in because we were 2 adults 2 kids and I was promised to get two single bed and a king bed but we end up no bed in the room. After 3 times complaint , they delivered a very uncomfortable bed that springs would hurt your back but still only one bed . I asked my original room back but no room was available. Solution offered by manager that they removed additional charges for the upgrade but it still did not help at all because we just wanted to have a good rest for 2 days . All family had to sleep in the same bed eventually
Stayed 2 nights in Apr 2019

2/10 Terrible

Mahmood

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

4/10 Poor

Daniel

Disliked: Property conditions & facilities
Disappointing
Overall hotel is of a lower standard than 5 star. Checkin took 20 (checkout 10) minutes, room bathroom had a bad smell and the room and corridors were in a poor condition. Whilst most staff were helpful they seemed to have a can’t do attitude as opposed to can do. Breakfast buffet was very disappointing with poor quality food and only 1 live egg cooking station. If I travelled to this area again I would pay a few dollars more and stay in one of the alternative 5 star hotels on the same beach.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Hotel was very nice however there was nothing on the website the hotel was under renovation. A little disappointing to pull up and the front entrance was blocked off. Otherwise food, drink, pool and beach were lovely. Thank you a wonderful stay.
Stayed 1 night in Jan 2019