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The Sens Tulum Riviera By Oasis

4.0 star property
Resort with private beach, full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Sens Tulum Riviera By Oasis

2 outdoor pools, free cabanas, pool umbrellas
Exterior
Exterior
Free minibar, in-room safe, desk, blackout drapes
Sian Kaan Master Suite | Terrace/patio

Reviews

7.4 out of 10

Good

Popular amenities

  • On private beach
    On private beach
  • Pool
    Pool
  • Bar
    Bar
  • All inclusive
    All inclusive
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
The price is SAR 760
SAR 920 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Sens Ocean Front

Sens Ocean Front | Free minibar, in-room safe, desk, blackout drapes

Sens Ocean Front

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Free bottled water
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sens Standard

Sens Standard | Free minibar, in-room safe, desk, blackout drapes

Sens Standard

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Free bottled water
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sian Kaan Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Sian Kaan Junior Suite

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sian Kaan Master Suite

Sian Kaan Master Suite | Free minibar, in-room safe, desk, blackout drapes

Sian Kaan Master Suite

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 35.26 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Beach

Grand Oasis Tulum Riviera

On private beach
Pool
Breakfast included
All inclusive
7.2 out of 10, Good, (232)
The price is SAR 675
SAR 827 total
includes taxes & fees
29 Nov - 30 Nov
Grand Oasis Tulum Riviera

About the neighborhood

Map
Km 252 Carret. Chetumal - Pto. Juárez, Akumal, QROO, 77780

What's nearby

  • Riviera Maya Golf Club - 4 min drive - 3.6 km
  • Aktun Chen - 4 min drive - 3.6 km
  • Akumal Ecological Center - 5 min drive - 4.1 km
  • Akumal Beach - 5 min drive - 4.0 km
  • Half Moon Bay - 8 min drive - 5.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬8 min drive
  • ‪Restaurante Yucatan - ‬10 min walk
  • ‪Restaurante Arlequin - ‬20 min walk
  • ‪Piscis snack bar - ‬9 min drive
  • ‪Los Corales - ‬9 min drive

About this property

The Sens Tulum Riviera By Oasis

Upscale all-inclusive resort near Akumal Beach
You can look forward to an adjacent golf course, 2 poolside bars, and a swim-up bar at The Sens Tulum Riviera By Oasis. This resort is a great place to bask in the sun with a private beach, beach cabanas, and a beach bar. Indulge in a body treatment, a manicure/pedicure, and a body scrub at Kin Ha, the onsite spa. Be sure to enjoy a meal at any of the 8 on-site restaurants. Enjoy onsite activities like snorkeling, kayaking, and beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a coffee shop/cafe.
Other perks include:
  • 2 outdoor pools and a children's pool, with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • A gift shop, a 24-hour front desk, and luggage storage
  • Multilingual staff, golf cart on site, and a nature reserve
  • Guest reviews speak highly of the helpful staff
Room features
All 132 rooms offer comforts such as air conditioning and free stocked minibars, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Wardrobes/closets, daily housekeeping, and desks

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • 8 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 1 beach bar and 1 swim-up bar

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Kayaking
  • Lifeguards on site
  • Playground
  • Snorkeling

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Playground

Conveniences

  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Golf cart
  • Luggage storage
  • Multilingual staff

Outdoors

  • Beach cabanas (surcharge)
  • Beach umbrellas
  • Free pool cabanas
  • Lifeguards on site
  • Nature reserve
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - on the beach
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • This property does not have elevators

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Pay movies

Food and drink

  • Free bottled water
  • Free minibar

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
When a room reservation includes a round-trip airport transfer at no charge, it’s essential to contact the property 1 week prior to the arrival. This service is service subject to availability & previous confirmation.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

When a room reservation includes a round-trip airport transfer at no charge, it’s essential to contact the property 1 week prior the arrival. This service is service subject to availability & previous confirmation.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Free in-room WiFi has a 1-device limit; WiFi in public areas is also free and has a 1-device limit

Property is also known as

The Sens Tulum Riviera
The Sens Tulum Riviera By Oasis Akumal
The Sens Tulum Riviera By Oasis All Inclusive
The Sens Tulum Riviera By Oasis All-inclusive property
The Sens Tulum Riviera By Oasis All-inclusive property Akumal

Frequently asked questions

Does The Sens Tulum Riviera By Oasis have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is The Sens Tulum Riviera By Oasis pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Sens Tulum Riviera By Oasis?

Self parking is free at this property.

What time is check-in at The Sens Tulum Riviera By Oasis?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Sens Tulum Riviera By Oasis?

Check-out is at noon.

Are there all-inclusive benefits at The Sens Tulum Riviera By Oasis?

Yes, the property is all-inclusive.

Where is The Sens Tulum Riviera By Oasis located?

Located in Akumal, this beachfront resort is next to a golf course, 1.3 mi (2.1 km) from Riviera Maya Golf Club, and 2 mi (3.2 km) from Akumal Beach. Aktun Chen and Akumal Ecological Center are also within 3 mi (5 km).

The Sens Tulum Riviera By Oasis Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 41 out of 98 reviews" "
Rating 8 - Good. 22 out of 98 reviews" "
Rating 6 - Okay. 12 out of 98 reviews" "
Rating 4 - Poor. 10 out of 98 reviews" "
Rating 2 - Terrible. 13 out of 98 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Sharon

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The property staff was rude.. I felt very unwelcome and the stares I received made me feel so uneasy.. I would have ask for a refund but all other hotels were booked. Very unsatisfied.
Stayed 4 nights in Nov 2024

8/10 Good

SYED

Liked: Cleanliness, staff & service
Everything good, but the beaches have rocks
Stayed 3 nights in Nov 2024

10/10 Excellent

Caroline

Stayed 7 nights in Aug 2024

2/10 Terrible

Jacqueline

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give 0 stars to the service, would be me being nice. Horrible staff. I've been calling to ask for a refund but keep getting the runaround. I checked in on Friday and I was gone by Friday night. They claim I was never there and they keep questioning me like I am crazy about being there. Even though I spoke to Joanna, who claimed to be the manager, and have video proof of speaking to her about getting the refund, they claim they have no Joanna that works there and my reservation is nowhere to be found. A group of friends and I went to celebrate a bachelorette party and came to find out we were at a retirement home. Pool closed at 8 and the adult pool at 6. The only bar that was supposed to be open until 11 was done by 8. Nobody was serving and nobody was around the bar. So much for paying for all inclusive. They had the mini bar closed in the room and we had to wait 40 minutes for them to come and unlock it. The restaurant we ate at was good but the service was trash. The waitress was extremely rude. We got attacked by raccoons that hung around the pool. The showers in the rooms felt like swimming pools because the water wouldn't drain. I would NOT recommend staying here.
Stayed 3 nights in Sep 2024

10/10 Excellent

William J.

Stayed 4 nights in Sep 2024

10/10 Excellent

chereval

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort!! Great service !! The staff is wonderful!!!
Stayed 3 nights in Sep 2024

4/10 Poor

chaitaliben

Traveled with group
Liked: Property conditions & facilities
Disliked: Amenities
Stay was pretty good but two days in row we had room with out air conditioning and everything else was good but things was quiet good they didn’t have many options for food
Stayed 4 nights in Sep 2024

4/10 Poor

Casandra

Stayed 9 nights in Aug 2024

8/10 Good

Cody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a bumpy start to our stay but ended on a high note! Bartenter Fernando is the best!!!
Stayed 7 nights in Sep 2024

2/10 Terrible

Tim Bao

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is not nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Lilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 4 nights in Jun 2024

6/10 Okay

April

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
The ceilings in our room, main hallway and dining facilities were leaking. The power went out for about 30min our last day. The bathtub needed to be reglazed and the shower recaulked and the in room furniture was permanently stained. The sheets/towels had stains even though they were clean. We liked the adults only pool, painting and bracelet making activities along with the kayaks and paddle boards. The drinks were ok as was the food. The staff were all piloted but seemed a bit unstaffed. Hotel was under a major renovation with parts closed and the kids club and spa relocated. The mariachi band at the Mexican restaurant was great and the kareoke at the coffee bar was fun along with excellent espressos.
Stayed 4 nights in Aug 2024

2/10 Terrible

Mustafa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing like a picture Property is falling apart Not enough food options Staff is not friendly Checking in to long and rooms are not ready
Stayed 4 nights in Jun 2024

8/10 Good

Carolina

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property is perfect for families, staff is very friendly. Food was ok, was expecting it to be a lot better.
Stayed 5 nights in Jul 2024

2/10 Terrible

Roberto

Traveled with family
LOUSY INFORMATION!!!
Atrocious!!! Before Hurricane Beryl, the staff did nothing to inform travelers that transport would cease two days before landfall. No information nor warnings were given to guests!! Worst guest service!!! NEVER STAYING HERE AGAIN!!!
Stayed 5 nights in Jun 2024

6/10 Okay

Petra

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs a lot of updating!!
Stayed 5 nights in Jul 2024

6/10 Okay

Daria

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were amazing, the food and drinks were excellent. The shower in the room was horror movie scary. I did let the hotel know via survey, but they got back to me exactly when I checked out. The water wouldn’t even switch from faucet to shower. The toilet was rusty and old, the grout was moldy and dirty. The room was spacious. The pools were dirty. The beach had trash in the sand just sitting there for days.
Stayed 4 nights in Jul 2024

10/10 Excellent

odaly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a new resort beautiful & big we was treated so nice. all the staffs were friendly kind & outgoing people i didn’t want to leave 😢 . & while we was there we was told they’re building a club at the resort so i can’t wait to come back
Stayed 4 nights in Jul 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities
The beach is great and all the staff and restaurants are really good.
Stayed 4 nights in Jun 2024

6/10 Okay

Diana

Traveled with family
Disliked: Cleanliness
Driving up to the property, everything looks beautiful! The pools are nice and the beach is amazing. The food was not the greatest. The pools close extremely early by 8 pm!! The rooms are not what like the pictures show. Overall it was not a terrible hotel/experience.
Stayed 4 nights in Jun 2024

10/10 Excellent

WAYNE

Stayed 4 nights in Jun 2024

2/10 Terrible

Aleksandra, Dallas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property needs serious repair—and a new chef. The food was awful. The room smelled like mold. The staff was great except for one lady at reception who rolled her eyes when I asked for a taxi.. not sure why. The beach was beautiful, and the gentleman who helped book trips was great. The worst part was my first night when a maintenance guy banged on my door while I was in the shower and insisted on coming in. He spoke no English, and my Spanish was insufficient to understand why. I called the front desk and was told they would take 30 minutes to figure out why he was there! He walked around my room for 5 minutes, looked in the bathroom and closet and left. To this day I have no idea why. As a single traveler, it got me shaken. I will not be going back
Stayed 5 nights in Jun 2024

10/10 Excellent

Sergio Llorente

Stayed 4 nights in Jun 2024

2/10 Terrible

Ayesia

Stayed 5 nights in Jun 2024

8/10 Good

Terrella

Liked: Staff & service
Stayed 2 nights in Jun 2024