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The Sens Tulum Riviera By Oasis

4.0 star property
On private beach with 2 outdoor pools, near Akumal Beach

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Sens Tulum Riviera By Oasis

2 outdoor pools, free cabanas, pool umbrellas
Private beach, white sand, beach cabanas, beach umbrellas
Restaurant
Sauna, spa tub, steam room, body treatments, hydrotherapy, aromatherapy
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • All inclusive
  • Pool
  • Bar
  • Spa
  • Housekeeping
The price is SAR 1,150
SAR 1,402 total
includes taxes & fees
25 Jan - 26 Jan

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Sens Ocean Front

Sens Ocean Front | Free minibar, in-room safe, desk, blackout drapes

Sens Ocean Front

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Free bottled water
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sens Standard

Sens Standard | Free minibar, in-room safe, desk, blackout drapes

Sens Standard

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Free bottled water
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sian Kaan Junior Suite

Sian Kaan Junior Suite | Free minibar, in-room safe, desk, blackout drapes

Sian Kaan Junior Suite

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sian Kaan Master Suite

Sian Kaan Master Suite | Free minibar, in-room safe, desk, blackout drapes

Sian Kaan Master Suite

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 35.26 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Beach

Grand Oasis Tulum Riviera

On private beach
Pool
Breakfast included
All inclusive
7.2 out of 10, Good, 259 reviews
The price is SAR 997
SAR 1,216 total
includes taxes & fees
4 Feb - 5 Feb
Grand Oasis Tulum Riviera

About the neighborhood

Map
Km 252 Carret. Chetumal - Pto. Juárez, Akumal, QROO, 77780

What's nearby

  • Riviera Maya Golf Club - 4 min drive
  • Aktun Chen - 4 min drive
  • Akumal Beach - 5 min drive
  • Half Moon Bay - 8 min drive
  • Yal-ku Lagoon - 9 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬8 min drive
  • ‪Restaurante Yucatan - ‬10 min walk
  • ‪Restaurante Arlequin - ‬20 min walk
  • ‪Piscis snack bar - ‬9 min drive
  • ‪Los Corales - ‬9 min drive

About this property

The Sens Tulum Riviera By Oasis

Upscale all-inclusive resort near Akumal Beach
You can look forward to an adjacent golf course, 2 poolside bars, and a swim-up bar at The Sens Tulum Riviera By Oasis. This resort is a great place to bask in the sun with a private beach, beach cabanas, and a beach bar. Indulge in a manicure/pedicure, a massage, and a facial at Kin Ha, the onsite spa. Be sure to enjoy a meal at any of the 8 on-site restaurants. Enjoy onsite activities like beach volleyball, kayaking, and snorkeling. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a coffee shop/cafe.
Other perks include:
  • 2 outdoor pools and a children's pool, with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • A 24-hour front desk, a nature reserve, and multilingual staff
  • Golf cart on site, beach umbrellas, and a gift shop
  • Guest reviews speak highly of the helpful staff
Room features
All 132 rooms offer comforts such as air conditioning and free stocked minibars, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Wardrobes/closets, daily housekeeping, and desks

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • 8 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 1 beach bar and 1 swim-up bar

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Kayaking
  • Lifeguards on site
  • Playground
  • Snorkeling

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Playground

Conveniences

  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Golf cart
  • Luggage storage
  • Multilingual staff

Outdoors

  • Beach cabanas (surcharge)
  • Beach umbrellas
  • Free pool cabanas
  • Lifeguards on site
  • Nature reserve
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - on the beach
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • This property does not have elevators

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Pay movies

Food and drink

  • Free bottled water
  • Free minibar

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
When a room reservation includes a round-trip airport transfer at no charge, it’s essential to contact the property 1 week prior to the arrival. This service is service subject to availability & previous confirmation.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.63 per accommodation, per night

We have included all charges provided to us by the property.

When a room reservation includes a round-trip airport transfer at no charge, it’s essential to contact the property 1 week prior the arrival. This service is service subject to availability & previous confirmation.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Free in-room WiFi has a 1-device limit; WiFi in public areas is also free and has a 1-device limit

Property is also known as

The Sens Tulum Riviera
The Sens Tulum Riviera By Oasis Akumal
The Sens Tulum Riviera By Oasis All Inclusive
The Sens Tulum Riviera By Oasis All-inclusive property
The Sens Tulum Riviera By Oasis All-inclusive property Akumal

Frequently asked questions

Does The Sens Tulum Riviera By Oasis have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is The Sens Tulum Riviera By Oasis pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Sens Tulum Riviera By Oasis?

Self parking is free at this property.

What time is check-in at The Sens Tulum Riviera By Oasis?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Sens Tulum Riviera By Oasis?

Check-out is at noon.

Are there all-inclusive benefits at The Sens Tulum Riviera By Oasis?

Yes, the property is all-inclusive.

Where is The Sens Tulum Riviera By Oasis located?

Located in Akumal, this beachfront resort is next to a golf course, 1.3 mi (2.1 km) from Riviera Maya Golf Club, and 2 mi (3.2 km) from Akumal Beach. Aktun Chen and Akumal Ecological Center are also within 3 mi (5 km).

The Sens Tulum Riviera By Oasis Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 45 out of 128 reviews" "
Rating 8 - Good. 29 out of 128 reviews" "
Rating 6 - Okay. 20 out of 128 reviews" "
Rating 4 - Poor. 16 out of 128 reviews" "
Rating 2 - Terrible. 18 out of 128 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Tara

Traveled with group
Liked: Cleanliness, staff & service
Good deal for the money
Stayed 7 nights in Jan 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service
Noeli at the coffee shop was so friendly and efficient. Enjoyed seeing her each morning.
Stayed 7 nights in Jan 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach and view was definitely a highlight of this hotel! I do wish the shower and balcony/pool area were cleaned a bit better. But all in all we loved our stay here! The staff was quick, helpful and very friendly!
Stayed 3 nights in Jan 2025

2/10 Terrible

carmen

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were dirty. There was a lot of complaints all around. No first aid kits available
Stayed 4 nights in Jan 2025

8/10 Good

Dallas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here!
Stayed 6 nights in Jan 2025

4/10 Poor

Erica

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We were there in Dec 2024, to be honest love the enviroment very calm, but the Rooms need attention, need to be updated in Pictures on web site they look so nice and high in but not what you realy see as you arrive not worth the pay and the stay. As well you cant leave the Resort with out being Questioned were are you going they think you are going to do an Invite Invitation to another Hotel to explore and they question you "But Why " ? you are there to Travel EXPLORE not to be help Hosige and be Questioned why are you leaving there Resort it can even be you going to Booking you did for an Event and you will still be Questioned . To be Honest I will never stay here any more !!!!!!!!!!!!!!!!!!!!!
Stayed 3 nights in Dec 2024

4/10 Poor

Michael

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We booked the nicest room they offered and were expecting what was pictured but were very disappointed. We should have believed the reviews. We don't normally write bad reviews but thought we should help inform other travelers so maybe they will not get disappointed like us. It was definitely a bad way to start our vacation. Another couple were having the same issue at the same time as us. The Sian Kaan area is supposed to be VIP treatment but was anything but. My wife likes a drink with milk or cream in it but the bartender said they didn't have any so pick something else. My wife had to go to another bar to get a container of milk and bring it to the bartender. They ran out of Kahlua liqueur (which is my wifes favorite drink and made in Mexico) They did not get another bottle of Kahlua while we were there (we went to Tulum and bought 1L for 200 pesos). ALL of the pools were very cold and we only spent about 15 minutes in them total over a week. Most of the pools are in poor condition with tiles or cement finish falling off. 'Adult' pool in is a main pathway and only has 8 loungers. There is virtually no beach left in front of this hotel (hotel pictures are from many years ago), you have to walk over to the next hotel. They must tell all the employees to say 'pleasure' after you thank them but you can easily tell they are only doing it because they have to, there were only a few employees who smiled. This is so different from what we normally experience in Mexico.
Stayed 7 nights in Nov 2024

2/10 Terrible

Liz

Traveled with partner
Disliked: Cleanliness
We booked saan kan mastersuite thru expedia when we checked in they stated they were remodeling and we couldnt get that room. Which was a lie found out the day of our check in the rooms were over sold and some people got those rooms. We got a lower category room jr suite that was super outdated but the biggesr issue it was dirty the bathroom and shower walls were dirty and were not cleaned in the 5 nights we were there. The the door to outside deck was broke, the bathroom glass door didnt work there were blood stain on the bed sheet and ball of tape inside the duvet. The rugs had white powder on them they were dirty. We never got shampoo cond body wash refills till the 4th night when we had to ask for them at front desk. Those were all the issues with the oudated room. The food at restaurants were horrible drinks were watered down. The hotel had leaks the restaurants had towels on window seals due to leaking. Overall the hotel it self and restaurants were horrible I would not stay here ever again. The only positive thing this hotel has was the beach and some staff. I would like to recognize Lilian at concierge for trying to be helpful and was nice. The person who checked us in was rude and tried shut my husband up when we vocalized that we were upset that we got a lower room catergory then what we paid for. Which is theonly reason why we chose this hotel. Due to rooftop room
Stayed 5 nights in Dec 2024

10/10 Excellent

Tania, Niles

Stayed 2 nights in Dec 2024

6/10 Okay

Veronica

Traveled with family
Liked: Staff & service
Great staff. Wonderful drinks (best out of all my Mexico trips!) loved being able to see fish right in the ocean at the beach. Though it is a smaller resort. Buildings are worn out a fair bit. That was the biggest downside for me.
Stayed 8 nights in Dec 2024

10/10 Excellent

Olena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort, friendly staff. Fantastic coastline and Akumal trail. Thank you so much for the great vacation!
Stayed 10 nights in Dec 2024

2/10 Terrible

Sarah

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't normally leave reviews, but this property was one of the worst places I have ever stayed. We ordered a king ocean view suite, there was no view and they had two double beds pushed together they were different heights and made up separately! My coffee maker never worked, even after multiple requests to get a new one. Our shower leaked tons of water into the room, causing us to use towels to mop up our bathroom daily. The ceiling leaked in our bathroom as well as right outside our room, causing the room to smell horrible the entire time. The ONE outlet we had in our bathroom area did not work, this was brought up multiple times with no response or fix. They do not offer airport transportation to or from Tulum. The food options were very limited and the staff had very little knowledge of WHAT they were serving us. I would also like to note that they water down their draft beers and cocktails! This resort was not what we expected, they missed the mark by a long shot, I only wish I could get my time back.
Stayed 7 nights in Dec 2024

8/10 Good

Donh

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Property condition & facilities are average. But Staff & Service are excellent. I would recommend. Visited 6-9 december 2024
Stayed 3 nights in Dec 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2024

6/10 Okay

Kristopher jay, Columbia City

The staff was very good
Stayed 7 nights in Dec 2024

4/10 Poor

Ryan

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room service is the worst. They won’t even answer the phone. The shower leaks.
Stayed 7 nights in Dec 2024

4/10 Poor

Brandon

Disliked: Cleanliness, property conditions & facilities
Outside of the lobby smells bad, the showers flood, the food is awful and room service barely answers the phone. Transportation in Tulum is awful period. We went to and from the airport and ton2 excursions and spent over $600 and our credit card info was stolen so beware!!!
Stayed 5 nights in Nov 2024

4/10 Poor

Sharon

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The property staff was rude.. I felt very unwelcome and the stares I received made me feel so uneasy.. I would have ask for a refund but all other hotels were booked. Very unsatisfied.
Stayed 4 nights in Nov 2024

8/10 Good

SYED

Liked: Cleanliness, staff & service
Everything good, but the beaches have rocks
Stayed 3 nights in Nov 2024

10/10 Excellent

Caroline

Stayed 7 nights in Aug 2024

2/10 Terrible

Jacqueline

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give 0 stars to the service, would be me being nice. Horrible staff. I've been calling to ask for a refund but keep getting the runaround. I checked in on Friday and I was gone by Friday night. They claim I was never there and they keep questioning me like I am crazy about being there. Even though I spoke to Joanna, who claimed to be the manager, and have video proof of speaking to her about getting the refund, they claim they have no Joanna that works there and my reservation is nowhere to be found. A group of friends and I went to celebrate a bachelorette party and came to find out we were at a retirement home. Pool closed at 8 and the adult pool at 6. The only bar that was supposed to be open until 11 was done by 8. Nobody was serving and nobody was around the bar. So much for paying for all inclusive. They had the mini bar closed in the room and we had to wait 40 minutes for them to come and unlock it. The restaurant we ate at was good but the service was trash. The waitress was extremely rude. We got attacked by raccoons that hung around the pool. The showers in the rooms felt like swimming pools because the water wouldn't drain. I would NOT recommend staying here.
Stayed 3 nights in Sep 2024

10/10 Excellent

William J.

Stayed 4 nights in Sep 2024

10/10 Excellent

chereval

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort!! Great service !! The staff is wonderful!!!
Stayed 3 nights in Sep 2024

4/10 Poor

chaitaliben

Traveled with group
Liked: Property conditions & facilities
Disliked: Amenities
Stay was pretty good but two days in row we had room with out air conditioning and everything else was good but things was quiet good they didn’t have many options for food
Stayed 4 nights in Sep 2024

4/10 Poor

Casandra

Stayed 9 nights in Aug 2024