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"Room had nothing but a bed. No amenities at all. Reception did not answer phone calls. Area around hotel was very dirty. Only after arriving did I learn that payment had to be made in cash. No outside food was allowed in - even during Ramadan. "

"Location and surroundings are great. Food services were average and overpriced, 60rupee water bottle costs around 130/-. Rooms were clean but needed maintaince (moisture on walls) "

"Overall premium staycation property."

"Overall the hotel was decent for the area and convenient for our travels tourist places around. The staff was friendly and cooperative as well. Family room that I booked was spacious however a bit over priced for that area. The hot/ freshly made breakfast items were good like dosa, chole kulcha. What I didn't like mostly is the smelly surrounding as observed on the first day of our check-in. Same smell was in the room's bathroom as well. The smell had gone away on the 2nd day. Also, the breakfast counter had few items that tasted stale/cold like masala idli, paratha, steamed idli as reported to the Chef and other staff. I also had reported to the attending staff the hair strand I got in serving spoon and live cockroach on the dining table. Overall, cleanliness and breakfast quality is something the staff should work on further to make the first experience great for your customers. Thank you for the service!"

"The property should think about the cleanliness of the carpets in the rooms and the chairs in the dining area, also should do something for the drivers to sleep atleast in the nivht timings majorly."

"Nice location right next to the station and close to the dargah. Staff seemed earnest. Rooms were clean and well maintained"

"Room is not maintained, dirty sanitary and toilet. Old linen. Old towel I paid online, staff argued I have not paid money and adamant to charge again. Room was opposite to room in construction. Was close to where Pvt party was going on and hence noise and could not sleep."

"Nafis staff at the reception was very helpful and supported me through my stay at fern "

"The property is outside the city. McDonald's is next door. Staff was good. "