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"The staff members were very patient helping me on transportation booking. Their kindness and customer service were significantly exceeding my expectations. Excellent job!"

"The location"

"Very new, well managed hotel. What we appreciated most is that it’s located right next to the Tokushima station, which was extremely convenient in getting around the area. "

"High quality to cost ratio "

"Comfortable overnight stay in Japan. "

"徳島駅前なので、便利です。"

"Very comfortable hotel-ryokan with very good kaiseki food. Since the venue is not new, there were outdated room setup and condition, but the service and comfort very well compensated the shortcomings. "

"Jan was fabulous as we had to change plans and find a day earlier. Great to see his smiling face and great welcome at the station. Thankyou Jan. Onsen was perfect "

"The staff was kind and friendl. Many spoke enough English to help me out. The food was delicious. And the rooftop hot tub was a dream. The hallways and room are a little muggy at first, and the smell of wood is strong, but once I turned down the ac and spent enough time it was all fine. "