4/10 Poor
Fiona
Traveled with family
8 Jan, 2023
Liked: Amenities
Disappointing experience staying at this property. 10 mins prior to our 2pm check-in we received a call to advise that our room wasn’t ready due to a shortage in cleaners. The individual was unable to provide an approximate check-in time. I phoned back at 3:30pm and the room was still not ready. We were able to check-in at 4pm. This wasn’t ideal after a 8hr day of driving, and only a one night stay before continuing our travel. There was no discount offered on the fee for the night when asked.
funny, I’m sure they would have managed to charge a late checkout fee had we decided to check-out at 12pm.