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"Like the staff and management, they do care about customer"

"The hotel staff from the front desk to the restaurant staff and the door staff were absolutely fantastic and welcoming. They always had a smile on their faces and made sure we had a lovely stay at the hotel."

"I recently had the pleasure of staying at Novotel, and I must commend the team for their outstanding service. A special mention goes to Duty Manager Ankit Chakraborty, who went above and beyond to make my stay truly memorable. From the moment I checked in, Ankit’s professionalism and must commend the team for their outstanding service. A special mention goes to Duty Manager Ankit Chakraborty, who went above and beyond to make my stay truly memorable. From the moment I checked in, Ankit’s...

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" Nice place"

"Best hotel of its type I’ve been to!! Would return."

"The hotel room and service are not even worth of 500RS per day, pathetic situation of the room and services All the information mentioned in cambay grand site is fake and Cheating the customer Hotel reception person has no word other than sorry when i addressed the complaint."

"A pleasant experience all in all. I just felt a slight smell of damp in my room and carpet was old. Also drain in bath could have done with a scrub. The room was quite small as I didn’t have enough room to open my suitcase without tripping over it. Otherwise, had a comfy bed. Clean toilet. Clean towels and accessories. Nice choice of food at breakfast and also ala cart during the day. "