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"We stayed at The Source for 2 nights in April 2025. We are a family of 6 and booked 3 twin rooms. The first thing to say about the hotel, is that it is obviously owned by someone, or by a group of people, who know what quality looks like. The hotel looks exactly like the photos, It is a boutique hotel with some fantastic touches and facilities. The buildings, the pool, the Spa, and the gardens, are all fantastic. Tasteful, well designed, and incredibly well maintained. However, in stark contrast to the appearance, the management of this hotel is very very poor. I would summarise it by saying that the guest services team is a. absent, b. takes no ownership for the client experience, and c. lacks any empathy for what a client may expect when booking and staying in a property like this one. As soon as we checked in, there were clues all around that the management was not engaged in the client experience. We saw guests being poorly served and becoming frustrated, numerous gaps in the organisation, some of which were explained away by the fact that the hotel 'had just hosted a wedding', and an on-site team that looked tired and disinterested. The biggest challenge with our own stay, was the checkout. We were leaving early for a 10.50am flight, and discussed the arrangements with the reception the day before. We agreed that we would order a taxi at 8am, for an 8.30am collection. Sounds easy? You would think so, but for some reason the reception failed to mention that they woul"

"Great hotel and would highly recommend it to other people"

"Most friendliest staff"

"Beautiful layout in a brand new property. Like a luxury Spanish villa with a pool in the center. Definitely not a cookie cutter hotel. A true boutique experience, including attentive staff. "

"A true gem at a budget price. We had an enormous family room (two queen sized beds). The most wonderful mosaics and the most quirky bath/shower I have ever seen. The owner/manager was lovely and showed true Moroccan hospitality. Communication great prior to arrival too! Lovely seating areas both downstairs and upstairs. Near a main road for a taxi or 25 min walk to the Medina. Is close to the airport as well. Fully recommend for a budget option in a traditional Marrakesh villa. "

"I loved it My family too"

"My fith time here - love it - great city break. This time we came for a friend’s special birthday, all three friends that had never been, loved it too! The staff are so helpfu/lovely, food good (& im a fussy eater), love the aqua and lots of things you ‘can’ do if you like. Heated pool for the cooler months is wonddrful. There’s a shuttle bus to/back from the medina but cabs to the center are reasonable (with a bit of haggling :-)). Can’t wait to go back! "

"I was not expecting to be wowed with my stay. The pictures online dont do justice! Although the property is about 2 mile walk from the more touristy part of Marrakech, the peaceful atmosphere and excellent staff are worth the short/cheap taxi drive to wherever you want to go! I walked into “town“ as it was spring and felt comfortable doing so. "

"Very welcoming and clean. Was no faults what so ever "