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Occidental Roca Negra – Adults Only

4.0 star property
Adults-only hotel with 2 restaurants and a full-service spa

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Photo gallery for Occidental Roca Negra – Adults Only

Outdoor pool, pool umbrellas, sun loungers
Lobby
Aerial view
Lobby
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • All inclusive
  • Spa
  • Gym
  • Bar
The current price is SAR 668
SAR 715 total
includes taxes & fees
10 Mar - 11 Mar

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, Terrace, Pool View

Double Room, Terrace, Pool View | Minibar, in-room safe, desk, iron/ironing board

Double Room, Terrace, Pool View

Highlights

Furnished balcony or patio
Air conditioning
HDTV
Renovated in 2019
Separate bedroom
Rainfall showerhead
Private bathroom
Hair dryer
  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Ocean View

Double Room, Ocean View | Minibar, in-room safe, desk, iron/ironing board

Double Room, Ocean View

Highlights

Furnished balcony or patio
Air conditioning
HDTV
Renovated in 2019
Sofa bed
Rainfall showerhead
Private bathroom
Hair dryer
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, iron/ironing board

Double Room

Highlights

Furnished balcony or patio
Air conditioning
HDTV
Renovated in 2019
Sofa bed
Rainfall showerhead
Private bathroom
Hair dryer
  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, iron/ironing board

Junior Suite

Highlights

Furnished balcony or patio
Air conditioning
HDTV
Renovated in 2019
Separate bedroom
Rainfall showerhead
Private bathroom
Hair dryer
  • 57 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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Exterior

Parador de Cruz de Tejeda

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, (321)
The price is SAR 641
SAR 686 total
includes taxes & fees
10 Mar - 11 Mar
Parador de Cruz de Tejeda

About the neighborhood

Map
Avenida Alfredo Kraus 42, Urbanización El Turman, Agaete, Gran Canaria, 35480

What's nearby

  • Agaete Natural Pools - 7 min walk
  • Playa La Caleta - 10 min walk
  • Agaete Valley - 16 min walk
  • Agaete Ferry Dock - 4 min drive
  • Dedo de Dios Seastack - 6 min drive

Getting around

  • Gran Canaria Airport (LPA) - 47 min drive

Restaurants

  • ‪Dedo de Dios - ‬16 min walk
  • ‪Ragù - ‬14 min walk
  • ‪Churreria Hnos. Gonzalez - ‬10 min drive
  • ‪Bar Terraza Angor - ‬15 min walk
  • ‪Bar Perdomo - ‬21 min drive

About this property

Occidental Roca Negra – Adults Only

Upscale hotel by the ocean, refurbished in 2019
A poolside bar, a terrace, and a garden are just a few of the amenities provided at Occidental Roca Negra – Adults Only. Active travelers can enjoy cycling at this hotel. Treat yourself to a massage, a body treatment, or a body wrap at the onsite spa. Be sure to enjoy international cuisine and ocean views at the two on-site restaurants. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Bike rentals, self parking (surcharge), and a banquet hall
  • Smoke-free premises, luggage storage, and free newspapers
  • Massage treatment rooms, a 24-hour front desk, and an elevator
Room features
All 140 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and desk chairs.
Extra amenities include:
  • Bathrooms with rainfall showers and hair dryers
  • 32-inch HDTVs with satellite channels
  • Furnished balconies or patios, wardrobes/closets, and electric kettles

All inclusive details

All-inclusive room rates at Occidental Roca Negra – Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 1 poolside bar and 1 bar

Restaurants on site

  • El Juncal
  • RockTop Agaete
  • Poolbar

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 31
  • Handrails in stairways
  • Stairway handrail height (inches): 41
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 33
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Minibar

Outdoor space

  • Furnished balcony or patio

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Guests under 16 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa

Property is also known as

Occidental Roca Negra
Hotel Spa Cordial Roca Negra
Occidental Roca Negra – Agaete
Occidental Roca Negra – Adults Only Hotel
Occidental Roca Negra – Adults Only Agaete
Occidental Roca Negra – Adults Only Hotel Agaete

Frequently asked questions

Does Occidental Roca Negra – Adults Only have a pool?

Yes, this property has an outdoor pool.

Is Occidental Roca Negra – Adults Only pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Occidental Roca Negra – Adults Only?

Self parking is available for EUR 10 per night.

What time is check-in at Occidental Roca Negra – Adults Only?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Occidental Roca Negra – Adults Only?

Check-out is at noon.

Are there all-inclusive benefits at Occidental Roca Negra – Adults Only?

Some rate plans available at this hotel are all-inclusive.

Where is Occidental Roca Negra – Adults Only located?

Situated on the waterfront, this spa hotel is within a 15-minute walk of Agaete Natural Pools, Playa La Caleta, and Las Palmas Beaches. Agaete Valley and Agaete Botanical Gardens are also within 1 mi (2 km).

Occidental Roca Negra – Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 341 out of 722 reviews
Rating 8 - Good. 288 out of 722 reviews
Rating 6 - Okay. 66 out of 722 reviews
Rating 4 - Poor. 20 out of 722 reviews
Rating 2 - Terrible. 7 out of 722 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Liked: Cleanliness, staff & service
convenient location
Stayed 4 nights in Jan 2025

4/10 Poor

Artur

Liked: Cleanliness
Disliked: Staff & service
Some of the rooms basically have no access to daylight as the rooms face a wall of rock. I was not informed on Expedia that the room has no view at all. There is a window but quite useless. Very dark all day. I would not recommend. Lots of options for breakfast but nothing particularly tasty. The service at the reception takes no actions on any complains and pretend they don’t speak good English.
Stayed 2 nights in Jan 2025

8/10 Good

Sally

Traveled with partner
Liked: Property conditions & facilities
The location was good. Walkable to Nieves where there’s a selection of shops ( need to buy water) or ferries to Tenerife. Parking on the roads nearby, no difficulties with that. Nice pool and adequate gym. Spa nice and recommend. The sofas and carpets need replacing, they look old and not very clean now. Otherwise rooms clean and bed comfortable. Good shower. The first evening meal was a scramble, too many guests per staff member. I couldn’t get a glass of wine, they were too busy:-( . Food was ok and on a couple of days pretty good. They ran out of black tea bags two mornings completely and plain yogurt also two out of our four mornings. Efficient check out.
Stayed 4 nights in Jan 2025

6/10 Okay

Tia

Traveled with partner
Disliked: Property conditions & facilities
This is not a 4* star property by any means. The facilities are outdated and the rooms are simply and not up to date. We were upgraded to a junior suite which was lovely but I would not have opted to pay for this. There are no luxury elements to this hotel. The included breakfast was basic and tasteless. This would be far better if advertised as a nice 3* hotel. Amenities are very simple and it is not the kind of hotel/resort you would opt to spend a day in relaxing. The local area was quiet and felt very safe but if staying here I would suggest hiring a car to be able to better get to local areas to eat etc. The hotel also has no heating and is freezing at night. We won't be back.
Stayed 3 nights in Dec 2024

4/10 Poor

Achal

Stayed 4 nights in Dec 2024

8/10 Good

Ali, ahmadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and beautiful beach.
Stayed 1 night in Nov 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbeatable views of the ocean. Very professional, polite and friendly staff… and with my fantastic travel-buddy, what else could a boy want??
Stayed 3 nights in Nov 2024

4/10 Poor

Camilla

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Unfortunately, my stay at this hotel was far below expectations. While the room was lovely and the surroundings beautiful, several issues made the experience disappointing. We opted for the all-inclusive package, but the food was consistently poor, often inedible. Both my boyfriend and I experienced stomach aches and diarrhea every day after dining, and we saw cockroaches in the kitchen. We were also charged extra for burgers at the rooftop bar, which were supposed to be included and arrived cold and inedible. Additionally, the hotel does not clearly label food or allergens. My boyfriend, who is lactose intolerant, had a bad reaction after eating a soup containing dairy, which staff failed to mention. To add to the disappointment, my boyfriend made special arrangements with the hotel staff for my birthday and followed up multiple times. Despite his efforts, on the day of my birthday, none of the planned surprises were delivered. He had to remind the staff again, which really detracted from the celebration. While some staff were friendly, the manager was dismissive and seemed uninterested in addressing our concerns. Overall, the poor dining experience and unprofessional service overshadowed our stay. I would not recommend eating at this hotel, especially if you have dietary restrictions.
Stayed 5 nights in Oct 2024

10/10 Excellent

DIANA, Mason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soooo relaxing with views of the mountains and ocean that are indescribable…..a paradise!!
Stayed 5 nights in Jun 2024

8/10 Good

ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting place- lots to like, but not the "Zen Spa" experience expected. Still very enjoyable. The drive from LPA was pretty easy for a US driver - I wouldn't shy away from renting a car - it was a straight and easy ride. I parked on the street, no issue there. Room was super clean, lovely view, comfortable, Netflix on TV. No wash cloths. Shower was nice, great shampoos and plentiful amenities. There were 2 bottle of water in the mini-fridge but they were not replenished, a little stingy considering the style of hotel. The facility really was very nice. Pools and outdoor furnishings clean, lovely and plentiful. 2 issues slight down side; the pools close early - around 7pm. And most of the time it was very, very loud. I understand that this may be a cultural difference - and certainly this is not a criticism. People were wonderful; friendly, warm, and enjoying themselves. But not a traditional spa-like atmosphere, so just be aware if this will color your visit. People having a good time is a good thing - yes! In the spa there were signs for "silencio". This lasted for about 5 minutes into my visit, after which people were yelling to each other in constant conversation over the whirlpool jets as I chuckled to myself in the "zen pool". No silencio. But great water jets in the whirlpool. The walk to the natural ocean pool is very very steep, long, was cold in May. But beautiful! But not for elderly or frail. Check your bill leaving, 2 dinners charged by mistake to my room.
Stayed 3 nights in May 2024

10/10 Excellent

darwin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the views from the top, and the pools nearby
Stayed 9 nights in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful but because the property was a bit far from restaurants etc., I felt they took advantage of their customers by charging outrageous prices for beverages and while there was plenty of food, the quality was never better than average. It was very much like being on a cruise ship quite honestly. Great views though.
Stayed 3 nights in Jan 2024

6/10 Okay

P K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moderate stay
It was ok, not as I had hoped for, it’s far from the airport and really expensive cab fairs. Nothing to do and charges to use sauna and not much food for vegetation’s.
Stayed 2 nights in Jan 2024

10/10 Excellent

sophie

Traveled with partner
Liked: Amenities
Absolutely amazing hotel! Would recommend to anyone.
Stayed 5 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great relaxing spot
Overall excellent hotel. Extremely scenic spot and very peaceful I slept with the sound of waves. Not walkable to many shops but great for a relaxing break. They only give you water and amenities the first day. Few British tourists most German and peaceful.
Stayed 3 nights in Nov 2023

6/10 Okay

Kendrick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food quality and service in the restaurant was poor. we would not recommend the food
Stayed 9 nights in Nov 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with wonderful service and a beautiful view. The staff was very kind, hard working, and helpful. The price for half board was definitely worth the price and I highly recommend it. The same can be said about the hot stone massage at the hotel spa. We were very happy with our stay here, and in fact spent most of our time on the island at the hotel.
Stayed 6 nights in Jun 2023

8/10 Good

Horacio

Stayed 1 night in Jul 2023

10/10 Excellent

Quang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful quiet hotel.
Wonderful hotel. Beautiful quiet, relaxing location. Spacious comfortable room. Great sea view from our room. Breakfast is good with hundreds of choices. Highly recommended if you want to relax and stay away from crazy crowd
Stayed 4 nights in Apr 2023

6/10 Okay

Kate

Traveled with partner
Fabulous location on the coast with lovely views. Easy walk down to the port and to the sea pools. Breakfast - lots of choice including lots of lovely fresh fruits etc. Dinner - a weird selection of things - perhaps themed nights would be better to prevent the general mish mash. Lovely big pool, lots of sun loungers but very few (approx 10!!) parasols. Some very negative points however No drawers at all in the bedroom so it got very cluttered. (Very strange in a good sized bedroom - masses of room for drawers) Two separate beds with no zip link facility so big gap. Dreadful smell of damp and the air conditioning was not working. Engineer said all over the hotel was an issue. The damp was really bad - I partially cured it by putting laundry detergent down the drain and pouring boiling water down. Bedroom was not well cleaned - lots of grime generally. The strangest thing was that above the bed there was a huge rectangle of glowing light when we put the lights out.. so irritating as it made the room light. Also because of no air con we had sliding balcony door open and there was lots of light pollution from lights outside. Getting a bath towel - the most ridiculous procedure.. have to pay ten euros cash, go and get a voucher then go and get a towel from reception... what a performance. No live music as promised on rooftop terrace (which is lovely) Waitresses were lovely but other staff surly and did not seem well trained. Restaurant is like underground car park
Stayed 7 nights in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to stay in Agaete
Fantastic breakfast to start the day, great setting, quiet at night, breathtaking landscape.
Puerto de las Nieves
Stayed 4 nights in Apr 2023

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
We enjoyed our stay at this hotel. The reception staff, particularly Alfredo and Edwardo (I may their names wrong) helped us when I accidently booked your two day stay for one person, when it should have been two people. Quite frankly they could have ripped us off to make the change but they did not do that. Instead they waived a penalty and provided us with a comparable price that we previously had, adjusted up for the extra meals. The location is terrific, we enjoyed the entertainment, grounds, pool and especially the walk across the sand doons to the beautiful beach.
Stayed 4 nights in Mar 2023

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a blustery but pretty part of the island, we would definitely recommend
Stayed 2 nights in Apr 2023

10/10 Excellent

Anthony

Stayed 3 nights in Feb 2023