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"Excellent location friendly and helpful staff. Nice sized room"

"In theory this could have been a bad review. The restaurant and spa were closed for renovation, the lack of soundproofing in the interconnecting rooms meant our noisy neighbours kept us awake at 5am, and we were promised a room with a bath but didn’t get one. However the way the brilliant staff responded to every problem or request, the beautiful rooms and the really helpful concierge made a big difference and left us with such a positive view of the hotel still. The duty manager Andreea was especially helpful even helping us arrange a car back from the National Arena late at night. Would definitely return and trust that the issues we had were one offs. "

"Let me bring in airport trolley with load of luggage & even gave me a 1st floor room. Thanks!"

"Excellent hotel. It's old style but very well maintained. Great location. wonderful breakfast"

"Lovely hotel, great rooms with comfortable beds with all the facilities needed. Room was a bit warm and struggled to keep it cool. Staff were very friendly at reception and in the bar. Would definitely use again"

"close to the airport. clean, transfer to and from the airport for free, good job"

"Grand hotel with impressive common spaces and a superb bar in the original vault (make sure you get a reservation even for cocktails) Rooms were decent size and well appointed. Breakfast excellent Only point of warning is the spa (which is very nice) is quite small and therefore difficult to use at busy times. Maybe try a different hotel if this is your main requirement as you could be disappointed Hotel is well located close to the old town and also near shopping areas and most of the tourist sites "

"Lovely hotel, very friendly staff."

"Lovely stay. Nice staff. Great location. I will definitely use this hotel on my next trip to bucharest. Had a balcony room with a lovely view of the city. "