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Neptuno Costadeje

3.0 star property
Aparthotel with 2 outdoor swimming pools, near Fañabé Beach

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Sundeck
Exterior
Superior Apartment, 1 Bedroom | Living area | 32-inch flat-screen TV with satellite channels, TV
Bar (on property)
Apartment, 2 Bedrooms | View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pool
  • 24/7 front desk
  • Laundry

Room options

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Showing 2 of 2 rooms

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | Living area | 32-inch flat-screen TV with satellite channels, TV

Superior Apartment, 1 Bedroom

Highlights

Balcony or patio
Private pool
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 32-inch flat-screen TV with satellite channels, TV

Apartment, 2 Bedrooms

Highlights

Balcony or patio
Private pool
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
  • 66 sq m
  • 2 bedrooms
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 4 Twin Beds

Similar properties

2 outdoor pools, sun loungers

Ramada Residences by Wyndham Costa Adeje

  • Pool
  • Hot Tub
  • Kitchen
  • Parking included
8.8 out of 10, Excellent, (129)
Ramada Residences by Wyndham Costa Adeje

About the neighborhood

Map
Calle Cataluña nº3, Torviscas Centro, Adeje, Santa Cruz de Tenerife, 38670

What's nearby

  • Aqualand Costa Adeje - 15 min walk
  • Fañabé Beach - 18 min walk
  • Puerto Colon Marina - 3 min drive
  • Siam Park - 5 min drive
  • El Duque Beach - 8 min drive

Getting around

  • Tenerife South Airport (TFS) - 18 min drive

Restaurants

  • ‪Lobby Bar Iberostar Selection Sábila - ‬13 min walk
  • ‪Restaurante Sebastian - ‬19 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Bar Unique - ‬15 min walk
  • ‪Pekin Palace - ‬17 min walk

About this property

Neptuno Costadeje

Aparthotel with 2 outdoor swimming pools, near Fañabé Beach
Along with 2 outdoor pools, this aparthotel has a full-service spa and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite. Each apartment boasts a private pool and offers a kitchenette and a balcony. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences like a sofa bed and a refrigerator. Limited housekeeping is available.
Neptuno Costadeje offers 90 accommodations with private pools and espresso makers. Rooms open to balconies or patios. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include showers, bidets, and hair dryers. 32-inch flat-screen televisions come with satellite channels. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered on weekdays only and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.

Languages

English, German, Italian, Spanish

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Private pool
  • 2 outdoor pools
  • Umbrellas
  • Sun loungers
  • Full-service spa
  • Spa open daily
  • Massages

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (EUR 40.00 per week)
  • Free offsite parking
  • Street parking available

Family friendly

  • Free crib/infant bed
  • Children's pool

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Espresso maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Coffee/tea maker

Dining

  • 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Snack bar/deli

Bedrooms

  • Bed sheets provided
  • Sofa bed

Bathrooms

  • Shower
  • Bidet
  • Towels provided
  • Hair dryer

Entertainment

  • 32-inch flat-screen TV with satellite service
  • Pool or billiards table
  • Arcade/game room
  • TV in a common area

Outdoor areas

  • Terrace
  • Balcony or patio
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Local maps
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Safe (surcharge)

Things to do

  • Scooter/moped rentals nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 90 rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 40.00 per week
  • In-room safe fee: EUR 16.25 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property Registration Number 211VS198

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Residencial Neptuno Aparthotel Adeje
Residencial Neptuno Aparthotel
Residencial Neptuno Adeje
Residencial Neptuno
Neptuno Costadeje Aparthotel
Neptuno Aparthotel
Neptuno Costadeje Adeje
Neptuno Costadeje Aparthotel
Neptuno Costadeje Aparthotel Adeje

Frequently asked questions

Does Neptuno Costadeje have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Neptuno Costadeje pet-friendly?

No, pets are not allowed at this property.

How much is parking at Neptuno Costadeje?

Self parking is available for EUR 40.00 per week. There is free parking nearby.

What time is check-in at Neptuno Costadeje?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Neptuno Costadeje?

Check-out is at 11:00 AM.

Where is Neptuno Costadeje located?

Located in Costa Adeje, this spa aparthotel is within 1 mi (2 km) of Gran Sur Shopping Center, Fañabé Beach, and Puerto Colon Marina. Siam Park and El Duque Beach are also within 2 mi (3 km).

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Neptuno Costadeje Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 72 out of 239 reviews
Rating 8 - Good. 110 out of 239 reviews
Rating 6 - Okay. 40 out of 239 reviews
Rating 4 - Poor. 14 out of 239 reviews
Rating 2 - Terrible. 3 out of 239 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

carla

Disliked: Property conditions & facilities
Dated, like a maze, out the way of everything.
Stayed 7 nights in Jan 2025

10/10 Excellent

Daisy

Liked: Cleanliness, amenities, property conditions & facilities, communication
So gorgeous, lovely private feel
Stayed 6 nights in May 2024

10/10 Excellent

Zachary

Liked: Cleanliness, amenities, property conditions & facilities, communication
I love this property because it was remote enough that you don't hear noise of other tourists walking past. The apartment was lovely, large in space for 2 adults and 2 children. And the views of the balcony are to die for
Stayed 7 nights in Jun 2024

10/10 Excellent

Harpal

Liked: Cleanliness, amenities, property conditions & facilities, communication
Value for money, very friendly staff, nice location, a bit of an incline to walk back but taxi cheap enough if need be.
Stayed 3 nights in Mar 2023

6/10 Okay

Jorge

Good area but very noisy
Stayed 7 nights in Nov 2023

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic place to stay staff really helpful only problem is that its up a hill but dont be put off staying because of it taxi €5 nice and peaceful
Stayed 5 nights in Nov 2022

10/10 Excellent

Shelley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beach within walking distance , grocery store, bakery , bus stop nearby , restaurants nearby , but far enough away for evening privacy and quietness. Clean comfortable pleasant staff
Stayed 20 nights in Feb 2023

10/10 Excellent

Alice

Liked: Cleanliness, property conditions & facilities, communication
Enjoy our visits. 5th time of staying.
Stayed 9 nights in May 2022

8/10 Good

Philip

Liked: Cleanliness, communication
On a steep hill 20 minutes walk from seafront, but local bus goes by. Also easy to get cabs. Reception staff are helpful.
Stayed 9 nights in Oct 2023

8/10 Good

Shayne

Liked: Room comfort, communication
Good value for money. My only complaint was the amount of cockroaches in the room. Had one crawl over my face and wake me up in the night. If your squeamish this hotel isn't for you
Stayed 7 nights in Apr 2024

10/10 Excellent

Kurt

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice people. Simon at the reception was very friendly!
Stayed 3 nights in Nov 2022

10/10 Excellent

ANGEL

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect service Thanks
Stayed 12 nights in Sep 2023

10/10 Excellent

Constantin

Liked: Cleanliness, room comfort, communication
Neptuno
Nice place, nice view, very nice peoples there.
Stayed 7 nights in Jun 2022

8/10 Good

Dean

Liked: Amenities, communication
I booked with Neptuno for a seven night stay as I was looking for somewhere away from the noise of the main clubs and it had the option of self-catering. I paid slightly more for a superior room which offered views of the ocean and sunset. The hotel was fairly easy to find following two buses from Tenerife South airport. The gentleman on reception was friendly and welcoming when I arrived and didn't ask for the 150 euro deposit. I was given a map and shown how to access my apartment for the week. Upon first glance, the reception and hotel was well maintained and clean. However, the following days showed that there were signs of wear and tear and general maintenance was required. I stayed in apartment 126 and would recommend this apartment for the fantastic views. Although tidy, there were some areas less clean than others. The curtains and sofabed hadn't been cleaned for some time as was apparent by the amount of dust which was clear when closing the curtains or sitting on the sofa. The kitchen was well equipped although both the kettle and toaster had seen better days. The kettle had so much limescale around the top, the lid couldn't be opened. The toaster had a large dent in the side. There was no oven but plenty of utensils available and enough plates and cutlery for four people. Overall there were issues with the apartment but I had a plesant and peaceful stay.
Stayed 7 nights in Jan 2025

8/10 Good

Danielle

Liked: Cleanliness, room comfort, communication
my stay was very nice and comfortable. the only things i would say is there was an annoying loud high pitched noise alot coming from the boiler in the kitchen and the gril on the microwave didnt work and smelt burning byt location was great and facilities i had a lovely massage by a lady in my apartment
Stayed 4 nights in Oct 2022

6/10 Okay

Aiste

Liked: Communication
Disliked: Cleanliness
Not the best
Booked a room with ocean or pool view. Didn't get either. Furniture in the room was very tired and sofa bed not really suitable for sleeping on. Also, walls are paper thin so you can hear every conversation your neighbours have + them walking in and out of their apartments. Pool/bar area was nice with reasonably priced drinks and food. Just a shame that both pools close at 5pm.
Stayed 6 nights in Mar 2024

10/10 Excellent

Linda ANN

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice big apt, well equipped kitchen, west facing balconies, small heated pool and large unheated pool, peaceful, lovely views. Only irritation was the flashing smoke detector light on bedroom ceiling which was hard to ignore at night. Walk back from beach was very steep, a shuttle bus would have been good

8/10 Good

Graham

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was a quiet holiday spent with staff who really do try to make the stay enjoyable. Only a couple of niggles; a few (Irish women) ignored the non reservation policy on loungers and one woman took drinking glasses to the pool and promptly broke one but didn’t report it. I had to get lifeguard to get it cleared up. It would be nice if pool was opened earlier to benefit from the cooler sun hours.
Stayed 14 nights in Sep 2023

10/10 Excellent

Elin

Liked: Cleanliness, room comfort, communication
Had a great time! Nice pool area with a fun and chill poolside vibe- music, drinks, billiard — if you’d rather have peace and quiet there’s an adult pool as well with amazing views, however no shade there. It’s a pity that they close the adult pool at 5pm since it’s the only place on the property where you can watch the sunset unless you have a west/ocean facing balcony. We had a studio facing north, also nice but note that the pics on hotels.com and the website are only of 1-bedrooms — the studios are a lot smaller. Another little minus is the fact that the bed was in fact two single beds on wheels (?) and quite “noisy” whenever your turned. All in all it’s a really charming hotel though. I can recommend the restaurant Calma just a few blocks away (Balkan food if you get tired of tapas).
Stayed 8 nights in Feb 2024

4/10 Poor

Balraj

Disliked: Cleanliness, amenities
We booked sea view 2 bedroom apartment. The rooms had bad smell even after cleaning they still stink. The towels provided were of bad quality and ripped off threads coming out. Only liked the pool and bar area. Could have stayed a better place in the same amount of money. Do not recommend for families.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
True rating 7 not 8
Standard two single bed apartment with great view. But I am slightly disappointed with wifi; the wifi is only available around the pool area and the speed is terrible. Also disappointed with the shower water, the water heater capacity can only maintain decent temperature for 10mins. So you need to finish the bath quickly.
Stayed 7 nights in Dec 2022

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort, communication
Sleepless nights
The property is nice and good, but the WiFi is terrible, they charge for using their car park so we had to look for free parking, you can hear noise from other rooms. The beds were very uncomfortable making too much noises while turning and needs to be changed, very uncomfortable pillows. We asked for a favour if we could stay a little longer on the day we checked out, but one of the receptionist said we have to leave at 12pm, as we were leaving the room at 12.10pm the receptionist he called us and asked us to vacate the room. We've paid over €600 for a week.
Stayed 7 nights in Dec 2023

8/10 Good

ALICIA

Liked: Cleanliness, room comfort, communication
Overall was good. Biggest complaint is no wifi in the room and it was broken for first few days in lobby area. My friend had to pay to use her hotspot (she has to do some some work). Wifi is expected as standard these days. I would not stay here again for this reason. They should make clear the rooms do not have wifi. The hotel is in a super congested area in Tenerife. For this plus the wifi issue I’d choose another area to stay. They have a parking garage but you better be comfortable parking 1” from a wall and another car on both sides.
Stayed 7 nights in Jan 2023

8/10 Good

Ronni

Liked: Amenities, property conditions & facilities
Vi kunde godt lide at folk var venlig og søde. Der var meget larm om aften fra kl 10 til 01
Stayed 7 nights in Jul 2024

10/10 Excellent

Carla

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in May 2024