I am surprised the hotel has a four star rating. If the rating was more reflective of the facilities, I believe that I would not have been as disappointed. The rooms do not have air conditioning. Initially, we were assigned a very small room. However, when we inquired, the hotel happily and quickly upgraded to larger room free of charge. The T.V. was extremely small and the condiments were limited. The shower rod was hanging from the wall and the bathroom was extremely small. Also, almost every day, the hotel hosted a lunch and/or event which involved music which was played loudly from lunch time until evening. It was difficult to locate the hotel and due to construction, entry and exit were challenging. However, the staff was wonderful. They were very friendly and accommodating, the front desk, restaurant, and cleaning staff.